Radisson Hotel Jass Shimla

I hope the food can be more varied.

Group • South Korea • Mar 2026

Lovely rooms with amazing views.My only criticism is that you can not get a lift to the floor that your room is on, it involves going outside and walking down two flights of stairs. Normally this would not be a huge problem but it snowed heavily while we were there and the trip to and from the reception area was treacherousAlso our room was above the kitchen and was quite noisy (possibly an industrial fan?)

I am a travel agent and had booked Radisson Jass Shimla for my client’s stay.Unfortunately, the experience was extremely poor and far from the standards expected from a Radisson property.During their stay, the guests were forced to change rooms three times due to basic issues such as no hot water for showers and non-functional electrical points.These are fundamental amenities, and repeated room changes caused major inconvenience and frustration.The most concerning issue was the quality of food. It was so bad that one of the guests suffered from food poisoning, which completely ruined their vacation and required medical attention. This is unacceptable and raises serious concerns about hygiene and kitchen standards.I strongly advise anyone reading this not to book Radisson Jass Shimla. Choosing this hotel may spoil your trip, and the poor food quality can even make you sick. This experience has seriously damaged our trust in the property, and I will not be recommending this to anyone who’s planning to stay at this property

’’ Serious Safety Concern | Traveller Advisory ’’We had a confirmed booking with Radisson Jass Shimla starting yesterday. However, while attempting to reach the property, there was absolutely no accessible road ’ all routes were blocked due to heavy snow.We were badly stuck near the hotel, and the situation became life-threatening. We narrowly escaped a serious accident. What is deeply concerning is that there was no prior warning, advisory, or proactive communication from the hotel, despite clear knowledge that access roads were blocked.Human life cannot be placed below revenue.Selling non-refundable bookings when guests cannot safely reach the property is extremely irresponsible.This post is not merely about a refund ’ it is about traveller safety, transparency, and accountability. Guests deserve honest communication, especially during extreme weather conditions.Sharing this to make fellow travellers aware and urging the brand to act responsibly and uphold basic human values.#TravellerSafety #CustomerRights #ResponsibleHospitality #TravelAlert #ExtremeWeather #Shimla

’? Serious Safety Concern | Traveller Advisory ’?We had a confirmed booking with Radisson Jass Shimla starting yesterday. However, while attempting to reach the property, there was absolutely no accessible road ’ all routes were blocked due to heavy snow.We were badly stuck near the hotel, and the situation became life-threatening. We narrowly escaped a serious accident. What is deeply concerning is that there was no prior warning, advisory, or proactive communication from the hotel, despite clear knowledge that access roads were blocked.Human life cannot be placed below revenue.Selling non-refundable bookings when guests cannot safely reach the property is extremely irresponsible.This post is not merely about a refund ’ it is about traveller safety, transparency, and accountability. Guests deserve honest communication, especially during extreme weather conditions.Sharing this to make fellow travellers aware and urging the brand to act responsibly and uphold basic human values.#TravellerSafety #CustomerRights #ResponsibleHospitality #TravelAlert #ExtremeWeather #Shimla