The Nilaya

I recently visited The Nilaya and have mixed feelings, but overall it was a pleasant experience. The standout feature is definitely the location, surrounded by stunning mountain views in a tranquil environment with a wonderful ambiance. It's an ideal spot if you want a quiet place to relax, chat, or just take in the scenery. On my first visit, we tried the Aglio e Olio Pasta and Cheese Chilli. Honestly, the pasta was not great, and even though we requested dry Cheese Chilli, it came with gravy, which was a bit disappointing. However, I liked the atmosphere so much that I returned later that week. This time, we ordered pizza and Chilli Garlic Noodles, both of which were much better. The pizza was really good, and the noodles were tasty. While the food might not be exceptional, it is decent and worth trying. Overall, I recommend The Nilaya for its beautiful views, peaceful vibe, and lovely ambiance. The food can be inconsistent, but the setting more than makes up for it. I would gladly visit again, especially for the location.

Our stay at the hotel was fantastic, and we truly appreciated the hospitality, comfort, and overall atmosphere. The rooms were spotless, well-kept, and provided stunning views. The staff, especially Dharmender, were consistently polite, attentive, and eager to assist.

Great place to stay, the food was delicious, and special thanks to Manish for the excellent service.

SCAM! Be cautious about NILAYA. (Photos attached) We reserved a Super deluxe room via Agoda with full payment, but they gave us a terrible room in the Attic (Top Terrace). Despite raising concerns, no one took any action to fix this. We booked based on their online photos but did not receive that room. The receptionist casually said this was their best room just to rent it out, which is unacceptable. Customers should not be deceived; we understand everything. I asked for the owner twice to address this deliberate issue, but the unprofessional staff ignored our concerns and offered no solution. I wasn’t asking for a refund, just some compensation or a meaningful resolution for peace of mind. But the staff member had the nerve to say, "Aap cancel kar dete." That was the last straw. The rude staff seem to come from a disrespectful background. I want everyone to know the truth. PLEASE NOTE: The room was in the Attic with very low headroom, forcing you to bend everywhere. Even showering was difficult due to the sloped roof. Water bottle caps had fungus/green algae. The sofa and carpet were extremely dirty. The window curtain was broken and just left hanging. There was an entertainment zone right outside, causing constant noise from other guests, so no peace despite booking for calmness. The rooms smelled bad. I strongly recommend booking "KOTI RESORT - Radisson Individuals" instead of this terrible place. Koti Resort is nearby, but I don’t understand why this so-called 'boutique hotel - Nilaya' lacks polite staff to handle issues. It seems neither the owner nor staff care about public reviews. Strange. Thanks, a victim of the 'Nilaya Scam'.

Staying at Nilaya in Mashobra was quite disappointing, and I really wish I had done more research before booking. My boyfriend and I picked this spot for my birthday, and since it was just a one-night stay, we took our time choosing. Being from Canada, we booked through MakeMyTrip and trusted the photos and descriptions to be accurate. We reserved a premium room expecting it to look like the online pictures, but the reality was very different. The room was underwhelming, poorly maintained, and not worth the price at all. It honestly felt like the photos were misleading. The food was also a letdown—very average and not what you'd expect for the price, especially for a special occasion. Since this was supposed to be a birthday celebration, it was really disappointing after all the effort and money we put in. Overall, the place didn’t meet the online promises. If you're thinking about staying here, I’d advise caution and not to trust the booking site photos. There are definitely better options in Mashobra that offer more value.