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Rooms & Guests
Near Tourism Lift, The Mall,, 171001



Hotel Willow Banks, Mall Road Shimla provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers car hire amenities to assist you in discovering your desired offerings in Shimla. The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. The hotel also features a fireplace, providing a cozy ambience during cool evenings.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. At Hotel Willow Banks, Mall Road Shimla, various room configurations are available, featuring separate living room and balcony or terrace in some rooms. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water and a coffee or tea maker is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers toiletries and towels within a few chosen chambers. Start your day stress-free at Hotel Willow Banks, Mall Road Shimla as breakfast is made available for you on the premises.How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Upon your arrival, don't miss experiencing nightclub for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Hotel Willow Banks, Mall Road Shimla.Unwind and conclude each day delightfully by stopping by massage, salon, steam room, spa and sauna, ensuring a soothing experience.Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.
Spa/sauna
Sauna
Hot Tub
Buffet Breakfast
Steam room
Coffee Shop

Super Deluxe Room with Small Balcony and Bathtub
Free WiFi
Book with ₹0
+ ₹777 taxes and fees, per night, per room
8.4
Excellent
•616 reviews
75% rated positive in last 3 months
Guest as saying
Around the property
ATM
0.48 km
Footloose Disco
0.31 km
Dr.Lakhanpaul Nursing Home Dental Specialities Centre
0.3 km
Asian & International Travels
0.29 km
SkyBar Shimla - Cocktails & Shisha
0.01 km
Chandigarh Airport (IXC)
60.88 km
Maria Clinic
0.12 km
Tolland Bus Stop
1 km
Lakkar Bazar Bus Station
0.56 km
Shimla Airport (SLV)
10.65 km
Gandhi General Store
0.42 km
Maria Brothers
0.32 km
Cyberia
0.23 km
Ritz Cineplex
0.32 km
Tibetan Handloom Shop
0.01 km
The Pub
0.32 km
8.4
Excellent
616 Users
Guest Impressions
The hotel sits directly on Mall Road, near shops, dining, and local attractions.
Road-facing rooms can transmit substantial traffic and pedestrian noise, affecting sleep.
Rooms are often spacious, though some interiors and bathrooms appear dated.
Location
9.5
Prime Mall Road location offers convenient access to attractions and transportation.
Food
8.5
Breakfast and restaurant food are usually well regarded, despite one buffet complaint.
Cleanliness
8.2
Rooms are generally clean and well maintained, with isolated hygiene complaints.
Staff
8.0
Staff are generally courteous and helpful, despite some booking-related complaints.
Room Comfort
7.8
Rooms are often spacious, but road noise, outdated bathrooms, and dark lighting affect comfort.
Value for Money
6.5
Value is mixed, with budget-friendly stays and complaints about high prices and extra charges.
Exceptional
10
It was a nice stay! Location of the hotel is best.
ixigoer •
Couple • India • Oct 2026Pleasant Stay Highlights
10
The user liked the location, cleanliness, and staff courtesy.
Kaustubh •
Group • India • Oct 2026My experience of staying at the hotel
10
People were very polite and helpfulI’m a blind person and they did an excellent job assisting me
ixigoer •
Solo Traveller • United States • Oct 2026Seriously Willow Bank preserve your years old legacy
7.2
This hotel management is biased between the guest booking. They will treat you badly who book online. Buffet is terrible as menu consist more Paneer items, as it has more probability of contaminated or fake Paneer and no egless items in bakery.
ixigoer •
Solo Traveller • India • Oct 2026Rooms shifted .
2.0
Online booked rooms and at the time of issuance of rooms was different They start blaming Agoda . Agoda gives us option of free parking . But parking not available with hotel . Gaming zone and pool facility not with hotel. They will duped extra money while check in.
ixigoer •
Couple • India • Oct 202624*7 Front Desk
Express Check-in/out
Non-smoking rooms
Exterior corridor
24*7 Security
CCTV in common areas
Fire extinguisher
Smoke detectors
Sauna
Daily housekeeping
Kitchen
Cupboard
Dryer for clothes
Fan
Hand sanitiser
Heating
Ironing facilities
Linens
Safe box
Seating area
Study table
Telephone
Television
Wake-up call
Wooden floor
Safety Deposit Box
Exterior corridor
Free drinking water
Private bathroom
Toiletries
Shower
Towels
Family room
Nearby Car Parking
Airport transfer
Car rental service
Shuttle service
Internet services
Buffet Breakfast
Coffee Shop
24*7 Room Service
Bar
In-Room Breakfast
Kitchen
Spa/sauna
Hot Tub
Nightclub
Bicycle Rental
Ticket Services
Tours
Elevator access
Steam room
Concierge
Luggage Storage
Laundry Service
Fireplace
Currency Exchange
Doorman
Dry-Cleaning
Heating in Public Area
Salon
Smoke-Free Property
Meeting/Banquet Facilities
Food Delivery
Elevator access
Wheelchair-accessible
Hand sanitiser
Safety Protocol-trained staff
English
Hindi
Check-in:
From: 2:00 PM
Check-out:
To: 12:00 PM
2:00 PM
12:00 PM
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