Diwatel Grande Resort

A Complete Nightmare for a 4.5k Budget ’ Disgusting Room, Fake Photos, and Zero Support from AgodaI am writing this review to warn everyone looking for a decent stay to stay far away from this property. Let’s be clear: if your budget is strictly under 1.5k’2k INR, you might tolerate this place. But if you have a budget of 2k’2.5k or above, do not even think about booking here. For anyone looking to book a comfortable room in the range of 4k’5k, this place is not at all worth it. Shockingly, I paid 4,500 INR for this worthless, unlivable space. Spending that kind of money here doesn't just waste your money on the room; it completely ruins your entire experience, your mood, and throws every other expense you made for the trip straight into the trash.The moment you step inside, the vibes of the room are terrible. You get an instant negative, uncomfortable feeling. It looks absolutely nothing like the pictures shown online. The photos on the listing are incredibly misleading; the actual reality is a stark contrast. Conveniently, they haven't included washroom photos online, and now I know why’it is significantly worse than the room itself.Here is a breakdown of the pathetic conditions I encountered:* Disgusting Hygiene & Bedding: The bedsheets and blankets had hair on them when I checked in. I had to get them changed twice, and both times the replacements they brought were torn and filthy.* False Bed Configuration: I booked a proper double bed, but instead, they just pushed two single beds together, which made for an incredibly uncomfortable and frustrating experience.* Dilapidated Infrastructure: The room is falling apart. The walls are covered in severe dampness (seelan), with the paint and plaster (papdi) literally peeling and coming off.* Infestation: The room and bathroom were crawling with pests. There were bugs, mosquitoes (machar), flies, and cockroaches everywhere.* Unusable Bathroom: The toilet and washroom were so filthy and poorly maintained that I didn’t even feel like using them.* Terrible Breakfast: To make matters worse, the breakfast provided was also absolutely awful. It was not at all good, poorly prepared, and completely unappetizing.Terrible Platform Support (Agoda):The nightmare didn't end with the room. Once the booking was completed, Agoda provided absolutely zero support. The only response I received from customer service was a generic, lazy reply telling me to "contact the property staff and get it resolved." They completely washed their hands of the situation.If you are paying 4k-5k, you expect a certain level of hygiene, good food, and peace of mind. This place gave me a ruined trip and mental stress instead. Do not trust the pictures, do not trust this property, and do not rely on Agoda if things go wrong. Absolute scam.

Power gone 4 am in morning came by 8 am, no genarator working, mechanic came by 7.45 and repaired.They came to know fas over while u doing breakfast and induction nBrought from out side 10.30 over We started late to site visit more time completes

Family • India • Mar 2026

It was warm and peaceful stay at hotel we had great time spend with my kids and my mother. Good place for family and food was also good 👍

Family • India • Mar 2026

No hot water. Beds were uncomfortable. Food quality not good

Couple • India • Mar 2026

Very nice place, good service and great rooms