Exotica Beach Retreats Diveagar

We visited Exotica Beach Retreats on May 26 with our family and had a generally enjoyable experience. The property is nicely developed with plenty of space to relax and unwind. Our family loved the swimming pool, and the bicycles provided were a fun way to explore the area. The food was tasty, and the staff were prompt and polite throughout our stay. We stayed in two cottage-style rooms close to each other, sharing a garden area. The rooms were clean, spacious, well-kept, and had bathtubs that our children really liked. The strong air conditioning was a relief during the hot May weather. The natural greenery around the property adds to its appeal. However, we noticed frogs near the rooms, which made us worry about snakes possibly being nearby; this might be something management should consider for family safety. Also, the property is about a 10–15 minute drive from the beach. We initially thought it was beachfront because some photos seemed to be from another property with the same name that is closer to the beach. Clearer information about this would help guests have the right expectations. Overall, it was a nice family trip with comfortable rooms, good food, and pleasant amenities.

We were deceived by the sales representative, Savitha Salian, who showed us a video of a beautiful pond-facing room and assured us it would be assigned to us. Trusting her, we booked that room about 15 days ahead and paid in advance for that category. However, when we arrived, we were shocked to find that the room we had reserved and paid for was given to another guest without any notice or explanation. Instead, we were placed in a corner room that was clearly not what we were promised, which felt like a scam. The situation was worsened by the staff's attitude; instead of admitting their error, apologizing, or trying to fix the problem, they kept saying there was "no difference" between the rooms. Their lack of responsibility, empathy, and professionalism was very disappointing. We traveled a long way relying on the sales team's promises, only to be disappointed at check-in. Selling a room, taking payment, and then giving it to someone else is unacceptable. This whole experience made us feel cheated and completely spoiled our first impression of the hotel.

The food tastes absolutely excellent. 1. If you order anything other than the breakfast buffet, they will still make it for you, which ideally should be standard in all hotels. 2. Fresh food is provided each time. Regarding other activities, only swimming and table tennis are available to play. Although several activities are listed in the room, the staff mention they are not operational. Overall, the resort is pleasant.

We had a fantastic time at Exotica by the sea and Exotica the machan in Diveagar. The resort is well-kept, the rooms are tidy and cozy, and the atmosphere is ideal for a relaxing break. Special appreciation goes to Mr. Sanjay, who runs the place wonderfully. His friendly hospitality, careful attention, and ongoing assistance during our visit made it truly unforgettable. He made sure all our needs were met quickly and welcomed us warmly from the start. The staff was polite, the service was top-notch, and the whole stay went beyond what we expected. I strongly suggest this resort to anyone coming to Diveagar, especially families and couples seeking a calm and pleasant stay. Thanks to Sanjay and the whole team for making our trip so memorable. We can't wait to come back!

Great view and atmosphere, the best place to stay in Diveagar, close to Shrivardhan and Harihareshwar. Excellent service, delicious food, well-kept greenery, and a nice pool.