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FabHotel The Crystal Palace - Rohini
9-A Heeral Lal Market, Near MCD Colony, Pooth Kalan Extn, Pooth Kalan, New Delhi - 110086, 110086
FabHotel The Crystal Palace - Rohini offers top-notch services and amenities, ensuring guests experience utmost comfort.Remain linked during your visit by utilizing the complimentary internet access available.Need some relaxation? Your room features room service to make your stay even more comfortable and enjoyable.In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay.Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations.In select rooms, the hotel offers visitors access to bottled water.Maintain your cleanliness and feel revitalized using toiletries available in select guest restrooms.
Popular Facilities
Internet services
Room Service
Air-conditioned rooms
Daily housekeeping
24*7 Front Desk
Family room
Deluxe Room
Free WiFi
Book with ₹0
+ ₹232 taxes and fees, per night, per room
4.2
Rating Score
•55 reviews
Dirty rooms, poor service and check-in problems
Guest as saying
Paid has done but hotel’s reception person has not allowed me to check in.Even I had cooked to support number and connnected with Reception. But there is no solution. Even not a single email or message or call.Waiting for refund amount, still it has not credited.
ixigoer •
Business • India • Sep 2026Excellent
Hunny Rocky •
Solo Traveller • Jun 2026My experience with FabHotels was very disappointing. I chose this hotel because Mr. Amrit from FabHotels showed me pictures of a premium room and assured me it was only 1.4 km from my exam center, Pawan Educational Centre 1 (Ganga International School, Sector 20, Rohini). Sadly, both these claims were untrue. The actual room condition was very different from the photos. The room was poorly maintained, cleanliness was not satisfactory, and overall quality was far below what was promised. Additional problems I faced included a broken shower, no basic washroom amenities like soap, lack of proper room service, no food facilities so I had to rely on Zomato/Swiggy, and the lift stopped working after 10 PM. The biggest issue was the location. I had clearly mentioned I needed a hotel near the exam center, and was told it was only 1.4 km away, but it was actually about 15 km. This caused me to spend around ₹600 extra daily on transport and unnecessary travel during a stressful exam period, which was very inconvenient and mentally draining. I filed an official complaint with FabHotels customer support, sharing screenshots, booking details, room photos, and distance proof, but was told they could not help and kept the full payment. Since exams were ongoing, I had no practical option but to continue staying. When I raised issues with hotel staff, they blamed FabHotels and refused any compensation or assistance. Overall, this experience involved misleading information about room quality and location, poor facilities, extra expenses, and unnecessary stress during an important exam time. I strongly recommend future guests verify room condition and exact distance themselves before booking.
Ritesh Verma •
Solo Traveller • Jun 2026Explore the Area
Around the property
ATM
1.3 km
Kings Mall
2.87 km
Vedic Expo
3.17 km
Rithala Metro Station
3.34 km
Vikas Surya Mall
3.53 km
Surajmal Stadium Metro Station
3.7 km
Udyog Nagar Metro Station
3.86 km
Mangol Puri
3.91 km
Jaipur Golden Hospital
4.02 km
City Centre Mall Rohini
4.03 km
Adventure Island
4.04 km
Pacific Mall Subhash Nagar
8.69 km
Gurdwara Bangla Sahib
16.53 km
Chandni Chowk
16.92 km
Connaught Place
16.95 km
Red Fort
17.6 km
Indira Gandhi International Airport (DEL)
17.86 km
India Gate
19.01 km
Lodhi Garden
19.59 km
Humayun's Tomb
21.99 km
Swaminarayan Akshardham
22.93 km
Qutub Minar
23.85 km
Lotus Temple
25.57 km
Hindon Airport (HDO)
26.22 km
4.2
Rating Score
55 Users
Guest Impressions
Room condition is mixed, with recurring concerns about cleanliness, mattresses, odors, and missing basic furnishings.
Service experiences vary sharply, from cooperative assistance to difficult check-in and discourteous treatment.
Staff
4.8
Staff experiences range from very nice to refusal, misbehavior, and poor service.
Room Comfort
4.8
Room comfort was inconsistent, with uncomfortable beds and rooms described as nice.
Location
4.0
The hotel was not 1.4 km from the examination centre as assured.
Cleanliness
4.0
Room and bathroom cleanliness were poor, with an unwanted smell.
Total Reviews
Not allowed to checkin this hostel by receptionist
2.0
Paid has done but hotel’s reception person has not allowed me to check in.Even I had cooked to support number and connnected with Reception. But there is no solution. Even not a single email or message or call.Waiting for refund amount, still it has not credited.
ixigoer •
Business • India • Sep 2026Outstanding Experience
10
Excellent
Hunny Rocky •
Solo Traveller • Jun 2026Frustrating Exam Stay
2.0
My experience with FabHotels was very disappointing. I chose this hotel because Mr. Amrit from FabHotels showed me pictures of a premium room and assured me it was only 1.4 km from my exam center, Pawan Educational Centre 1 (Ganga International School, Sector 20, Rohini). Sadly, both these claims were untrue. The actual room condition was very different from the photos. The room was poorly maintained, cleanliness was not satisfactory, and overall quality was far below what was promised. Additional problems I faced included a broken shower, no basic washroom amenities like soap, lack of proper room service, no food facilities so I had to rely on Zomato/Swiggy, and the lift stopped working after 10 PM. The biggest issue was the location. I had clearly mentioned I needed a hotel near the exam center, and was told it was only 1.4 km away, but it was actually about 15 km. This caused me to spend around ₹600 extra daily on transport and unnecessary travel during a stressful exam period, which was very inconvenient and mentally draining. I filed an official complaint with FabHotels customer support, sharing screenshots, booking details, room photos, and distance proof, but was told they could not help and kept the full payment. Since exams were ongoing, I had no practical option but to continue staying. When I raised issues with hotel staff, they blamed FabHotels and refused any compensation or assistance. Overall, this experience involved misleading information about room quality and location, poor facilities, extra expenses, and unnecessary stress during an important exam time. I strongly recommend future guests verify room condition and exact distance themselves before booking.
Ritesh Verma •
Solo Traveller • Jun 2026Pleasant Stay
10
Pleasant experience
Nitesh Hr •
Solo Traveller • Jun 2026Very Poor Stay
2.0
Extremely disappointing experience
prakhar mittal •
Solo Traveller • Jun 2026Hotel Facilities
Access
24*7 Front Desk
Non-smoking rooms
Safety and security
Fire extinguisher
Room amenities
Air-conditioned rooms
Daily housekeeping
Bedside socket
Cupboard
Dustbins
Fan
First Aid kit
Free drinking water
Hand sanitiser
Mirror
Safe box
Shelf for clothes
Telephone
Television
Bathroom
Shower
Toiletries
Family and kids
Family room
Internet access
Internet services
Food and drinks
Room Service
Services and conveniences
Contactless Check-in/Check-out
Food Delivery
Smoking Area
Air conditioning in Public Area
Languages spoken
English
Hindi
Safety and cleanliness
Anti-Viral Cleaning Items
Cashless Payment Service
Hot water linen and laundry washing
No Shared Stationery
Physical Distancing of at least 1 metre
Professional Sanitisation and Disinfection Services
Protective Screens in Common Areas
Regular Sanitisation of Rooms
Room Sanitisation Opt-Out Available
Room Sealing after Sanitisation
Room service app
Safe Dining Space
Safety Protocol-trained staff
Sanitised kitchen and tableware
Temperature Check
Contactless Check-in/Check-out
Hand sanitiser
First Aid kit
Hotel Policies
Check-in:
From: 12:00 PM
Check-out:
To: 11:00 AM
Check-in
12:00 PM
Check-out
11:00 AM
Children and extra beds
- All children are welcome.
- Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
- Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
- Must use an extra bed which will incur an additional charge.
- Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Property Policies
- Primary Guest should be 18+ years of age
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