Hotel Ambarish

Service is very bad. Staff are also not good. Some staff are not able to handle guests properly. It is supposed to be a 5-star hotel.

The hotel is well situated. Rooms are as per the price- If the property is lightened up more, and few renovation executed, it will definitely match a 4 star, if not a 5 star hotel. Sufficient parking space (in the heart of Guwahati). The food is good but comparatively costlier- on a higher side.

ixigoer •

Couple • India • Jul 2026

Room are big but there are bed bugs (khatmal) in beds. I could not sleep whole night.Also rooms are dirty. Door lock does not work in any of the room. My door was locked so they opened it with a spoon. Key was not working.Service is ugliest. No one listens you. Kep on waiting 20 minutes to open the door.Even after pre booking, they demanded extra cash to allot the room.Food service was even worse. Very bad taste on an overpriced amount, you can not cancel and order just even after two minutes of ordering. They will charge you the whole money. If you deny they will start misbehaving like the goons.Ugliest experience in this hotel. Never going to put a step in it again.Save your money. Don't fall in trap of this hotel.

The rooms are spacious but infested with bed bugs, making it impossible to sleep all night. Additionally, the rooms are dirty and none of the door locks work. My door was stuck, so they had to open it with a spoon since the key was useless. The service is terrible; no one pays attention and you have to wait 20 minutes just to get the door opened. Despite pre-booking, they asked for extra cash to assign a room. The food service is even worse, with bad taste and overpriced meals. You can't cancel or change your order even after two minutes, and they charge you fully. If you refuse to pay, they behave rudely like thugs. Overall, it was the worst experience I've had at a hotel. I will never return and advise others to avoid wasting their money here.

My stay at this hotel, which was for a medical visit, turned out to be very disappointing. The room (No. 217) was filthy and badly kept. The toilet was stained, smelled bad, and had a broken door that wouldn’t close. The water was reddish and unsafe even for washing your face. The mirror was so dirty that it was hard to see your reflection. Dust was everywhere, including under the bed, and the bedsheets were stained and appeared unwashed. The bed was poorly supported with makeshift plywood. The floor, curtains, and sofa were also dirty, and even the drinking glasses were covered in dust. The TV was not working. Overall, the hygiene and upkeep were very poor, and I wouldn’t suggest this hotel to anyone. The manager exploited our situation and instead of assisting us, gave us the worst room and service.