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Phibha Villa

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Cliford Nongrum Rd, 793004

Facilities
Exterior viewGuestroom
55+ Photos

Friendly Staff

Staff are consistently described as friendly and helpful.

Value for Money

Affordable pricing with decent service and amenities.

Experience an abundance of unparalleled facilities and features at Phibha Villa.Maintain seamless communication using the complimentary Wi-Fi at resort villa.Effortlessly arrange transportation to and from the airport using the resort villa's airport transfer services.Discovering Shillong becomes even more accessible through the taxi and car hire amenities provided at the resort villa. For visitors traveling by automobile, complimentary parking is available. Reception assistance is offered at the resort villa featuring concierge service.During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation.For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. For visitors wishing to smoke, designated smoking zones can be found.At Phibha Villa, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at resort villa with the knowledge that certain rooms are equipped with linen service and blackout curtains for your convenience. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment.In select rooms at the resort villa, bottled water is available for those moments when it seems necessary.It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Begin your day carefree at Phibha Villa, as complimentary breakfast is offered for your convenience. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the resort villa. At the resort villa, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.

Popular Facilities

Internet services

Internet services

Breakfast Available

Breakfast Available

Daily housekeeping

Daily housekeeping

24*7 Security

24*7 Security

CCTV in common areas

CCTV in common areas

Golf course(within 3 km)

Golf course(within 3 km)

Double Room
Recommended Deal

Double Room

Partially Refundable

Parking

Free WiFi

₹1,564

+ ₹231 taxes and fees, per night, per room

6.4

Good

221 reviews

88% positive reviews in last 3 months

Guest as saying

So there was a power cut and they didn’t have generator, fans were off. The rooms had no ventilation. When we complained, they stayed arguing with us. One of their staff was drunk and started becoming aggressive

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Couple • India • Jun 2026

We reserved the hotel well ahead of our arrival and repeatedly confirmed the booking, asking if any advance payment was needed, but they said no. However, upon arrival, we discovered the room was already booked to someone else despite our afternoon confirmation. The service was very poor. Avoid booking here. The location is not suitable for cars and is very cramped.

Sadhana Sahay •

Solo Traveller • Jun 2026

Awful experience. This hotel seems only interested in making guests pay extra fees and does not care about customer satisfaction. Even though my booking was confirmed, they demanded more money without explaining why. The staff was rude, unprofessional, and refused to take responsibility when I asked about it.

Khushbu Singh •

Solo Traveller • Jun 2026

Explore the Area

Cliford Nongrum Rd, 793004

Around the property

    Iewduh Bara Bazar

    0.97 km

    All Saints Church

    1.17 km

    Police Bazar

    1.68 km

    Cathedral of Mary Help of Christians

    1.8 km

    Shillong View Point

    2.05 km

    Ward's Lake

    2.06 km

    Jawaharlal Nehru Stadium

    2.71 km

    Capt. Williamson Sangma State Museum

    2.72 km

    Golf Links Shillong

    3.37 km

    Shillong Golf Course

    3.68 km

6.4

Good

221 Users

Guest Impressions

spotlight icon

Guests appreciate the friendly and accommodating staff.

Location is serene, ideal for a peaceful stay.

Cleanliness issues noted by several guests.

Food

8.2

Limited dining options; local eateries recommended.

Location

6.8

Tranquil location away from the noisy market area.

Cleanliness

6.4

Cleanliness issues reported, affecting guest satisfaction.

Room Comfort

6.0

Rooms vary in size; some may feel cramped.

Staff

5.7

Friendly and helpful staff enhance the guest experience.

Value for Money

5.7

Affordable pricing for basic accommodations and services.

Total Reviews

All Reviews (10)
Couple (2)
Solo Traveller (5)
Family (2)
Group (1)

No generator and ventilation

4.8

So there was a power cut and they didn’t have generator, fans were off. The rooms had no ventilation. When we complained, they stayed arguing with us. One of their staff was drunk and started becoming aggressive

Flag

Couple • India • Jun 2026

Disappointing Stay Experience

2.0

We reserved the hotel well ahead of our arrival and repeatedly confirmed the booking, asking if any advance payment was needed, but they said no. However, upon arrival, we discovered the room was already booked to someone else despite our afternoon confirmation. The service was very poor. Avoid booking here. The location is not suitable for cars and is very cramped.

Sadhana Sahay •

Solo Traveller • Jun 2026

Disappointing Guest Treatment

2.0

Awful experience. This hotel seems only interested in making guests pay extra fees and does not care about customer satisfaction. Even though my booking was confirmed, they demanded more money without explaining why. The staff was rude, unprofessional, and refused to take responsibility when I asked about it.

Khushbu Singh •

Solo Traveller • Jun 2026

Terrible Staff & Fees

2.0

This was by far the worst hotel experience I've encountered. The staff appeared more focused on squeezing extra money from guests rather than offering proper service. They insisted on extra fees beyond the confirmed booking price without giving any clear reason. Their conduct was unprofessional, impolite, and totally unacceptable. There was no transparency, honesty, or concern for customers.

Abhimanyu Dhingra •

Solo Traveller • Jun 2026

Small Rooms but Friendly Staff

6.0

I reserved the premium room, but the premium and standard rooms are actually the same. The washroom in the premium room I got was located under the stairs and was very small. All the rooms are generally small, so I wouldn't recommend booking the premium room. The staff, however, is friendly and courteous.

Himanshu gupta •

Solo Traveller • Jun 2026

Hotel Facilities

amenity
Access

Allergy-free rooms

Intercom

Non-smoking rooms

Private Check-in/out

Soundproof rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

amenity
Room amenities

Daily housekeeping

Bedside socket

Blackout curtains

Cupboard

Dining Table

Dustbins

Extra large bed

Fan

First Aid kit

Free drinking water

Hand sanitiser

Heating

Linens

Marbled/tiled floor

Mirror

Shelf for clothes

Sleep comfort products

Sofa

Study table

Telephone

Umbrella

Wooden floor

amenity
Bathroom

Private bathroom

Shower

Toiletries

Towels

amenity
Transfers and transport

Onsite car parking

Airport transfer

Car rental service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Food and drinks

Breakfast Available

Alternative Meal Arrangement

Coffee Shop

Water Bottles

amenity
Activities and sports

Golf course(within 3 km)

Game room

amenity
Services and conveniences

Concierge

Terrace

ATM

Chapel

Contactless Check-in/Check-out

Convenience Store

Doorman

Food Delivery

Invoice Provided

Salon

Smoking Area

Free car parking

amenity
Accessibility

On-site accessible restaurants / lounges

amenity
Outdoor

Garden/Backyard

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Body Thermometer

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Hot water linen and laundry washing

Hygiene Certification

Individually-wrapped food options

Mask-wearing staff

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Sterilising Equipment

Temperature Check

Contactless Check-in/Check-out

First Aid kit

Hand sanitiser

amenity
Media and entertainment

Satellite channels

amenity
Languages spoken

English

Hindi

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 12:00 PM

Children and extra beds

  • All children are welcome.
Infant 0-5 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-9 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 10 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Travel time to airport (minutes) - 215
  • Year property opened - 2022
  • Number of floors - 3
  • Room voltage - 220
  • Number of rooms - 11
  • Daily Internet/Wi-Fi fee - 0 INR
  • Most recent renovation - 2022
  • Breakfast charge (unless included in room price) - 300 INR
  • Number of restaurants - 1
  • Reception open until - 20:00
  • Daily parking fee - 0 INR
  • Check-out from - 07:00
  • Check-in until - 22:00

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Frequently Asked Questions when booking Phibha Villa

What is the location of Phibha Villa?

Phibha Villa is located at Cliford Nongrum Rd, 793004.

What is the check-in and check-out time at Phibha Villa?

The standard check-in time at Phibha Villa is 2:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Phibha Villa.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is not available for bookings at Phibha Villa.

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