Super Hotel O DumDum Thana More formerly Bimla Regency

The Room Was Good, Staff Behaviour was excellent. Very helpful & friendly ’? will visit again

Never come here .The manager is rude . He should read the meaning of his work. HOSPITALITY.The lodge dont have any menu cardSo I ordered food from onlineAs i am not well too.Then the manager misbehaved with me. That I can't bring outside food. Never heard such policyDon't i have the right to eat what i want to?Have travelled so many places never received such pathetic response. That to hospitality. The manager is like making fun of me testing my limits, i ordered lemon grass tea for my sore throat. And he is like " kitne khaoge sir". Is that how you respond to your customer who is sick.Also he is like i cant bring waterBistrol packaged water they are servingAlso there is mention or poster anywhere that outside food not allowed.

The worst hotel I have ever been into.The bed sheets and the pillow covers were dirty, after complaints they changed the pillow covers but not the bed sheet.We wanted to go out for some work early morning, the gate was closed and the service boy didn't pickup the phone even after 30 calls, the manager room was knocked multiple times, no response...finally someone came after 40 mins and opened the gate..We got late for our work...Wash rooms were ok-ishRooms were a bit smellyAll lights were not workingDoor mat was full of dust

This hotel is more like a hostel. First of all, you cannot leave the property between 10 PM and 7 AM because the main door is locked, which also means you cannot check in after 10 PM. Secondly, the quality of the bed sheets and pillow covers is unacceptable, and there are no complimentary water bottles provided.Additionally, the property manager is not cooperative at all. He insisted that I leave the property by 11 AM. When I requested a two-hour extension for check-out, he denied my request and demanded 70% of the room rent for the extra time. This is an outrageous demand.I would never recommend staying at this property. Save your money and avoid OYO as much as possible.

Every thing is fine.. this is my 2nd time experience in this this platform.. I am very satisfied from their hospitality .. location also in prime location..