WelcomHeritage Ayatana Ooty

Ayatana Ooty is a beautiful place to stay if you’re looking for peace, comfort and a relaxing experience. The property has a lovely atmosphere surrounded by greenery and the views are really enjoyable.The rooms were comfortable and clean, and the staff were very welcoming and professional. The service was good, and the overall experience felt pleasant from check-in to check-out.The peaceful surroundings make it a perfect place to spend quality time with family or friends. Definitely a place I would recommend to anyone planning a stay in Ooty. Would happily visit again. Mr. Suresh ( front office ) personally thank for him to make a stay wonderful

It was an exceptional experience which starts within 500 mtrs from the property . The property is right in middle of an tea estate, amazing place to stay & take pics, unlike other bigger properties. It's regretting if u stay only for 2 nights becoz we stayed in a presidential suite. This suite is the only room which comes with a temperature controlled plunge pool & a sauna in whole ooty. Their hospitality is top notch , they took good care of old mother. Love it to the infinity.

Family • India • Aug 2026

We stayed at this hotel for 2 nights and 3 days and had a comfortable stay, but reaching the hotel was a terrible experience. We booked a taxi recommended by Mr. Malla Reddy, an employee at Ayatana Resort. The taxi service was Big Travels, and Ms. Ashwini handled the booking. On behalf of Ayatana Resorts, they charged us double the usual fare for a cab from Coimbatore to Ooty Ayatana. Instead of the normal 5k, we were charged 10k. Despite paying twice the amount, the driver did not know the route to the resort, so we wasted nearly an extra hour finding our way. This left a very bad impression, and even after reporting it to management, no action was taken. Heard about fair practices, Ayatana?

We enjoyed our stay here,Location of the property is opt for a family getaway.

Family • India • Aug 2026

Paying 90000 for three nights is acceptable if the service is good. However, there was no hot water one day and the TV was not working on another. We had to call multiple times to get these issues fixed. Additionally, we found three dead cockroaches in the water bottle on our table. I will not return here. An apology alone does not make up for all this. Please contact me to discuss the matter. The booking was under the name Vinodh Loganathan from July 16th to July 19th.