Collection O Jk Regency

Our stay was disappointing due to the lack of professionalism in handling a power outage. Shortly after check-in, the electricity went out, and despite repeated requests, the staff took over an hour or more to arrange a room change, even though other rooms had power. Their response lacked urgency and concern for guest comfort.I would also like to raise a serious concern regarding guest safety. A male staff member, wearing white shirt and spectacles, possibly a manager!?repeatedly entered our room without permission, also wearing dirty footwear and made me uncomfortable by continuously staring, by standing so closely. Also in common areas like the lift he ran behind to stare and make me and other female guests uncomfortable.This cheap, unsafe behaviour was highly unprofessional and inappropriate.The hotel’s infrastructure, food, parking, reception, and other staff were good, but this worst experience overshadowed our stay.I strongly urge the hotel management to investigate this matter and take strict action on the described person. I hope this review helps future FEMALE guests and encourages the management to address these issues seriously.

Worst experience with MMT till date. Booked a room at JK Regency and the first room had multiple issues ’ AC not working, phone dead, and a stinky washroom. After complaining, we got another room with the same washroom issue. They ’cleaned’ it, but it made no difference. We had no option but to check out within 2-2.5 hours of check-in.What made it worse was MMT support being completely unsupportive. They refused a refund because they wanted ’pictures’ of the AC not cooling and the washroom smell ’ not sure how anyone is supposed to capture that in photos. After paying ’3871, all we got was a ’300 voucher for such a horrible experience. Extremely disappointing.

Travelling from UK. Had booked a room for 1 night here(12/2/26) (Mumbai)as the Residency hotel (5*) was full. Arrived late from Gujarat so accepted a room (101) without checking, was asked to pay first and also asked if I wanted a receipt?!!!The room was shyte, awful smell,an ashtray was there,shabby , noisy like hell, light coming through the window, couldn't sleep a wink! The only thing I used was their toilet! Felt disgusted to have a wash or their breakfast, thankfully the Hotel Residency had agreed for me to check in early in the morning.Oh,was given a receipt after checking out in the morning. Would not recommend this place to anyone. Sadly, there is no zero star on this review!!

I had a pleasant stay at JK Regency. I booked the hotel for a half-day stay, and overall, it was a good experience. The hotel is conveniently located near the roadside, making it easy to access.The rooms were a bit small, but since we had booked two rooms for six people, the hotel kindly provided an extra mattress so three people could sleep comfortably in each room. The AC was in good working condition, and the service was satisfactory.Mr. Abdul was very humble, and his coordination was excellent. The girl at the reception in the evening was also very supportive and polite. The helping staff were friendly, greeted us with smiles, and were always ready to assist.Overall, we had a good stay and a pleasant experience.

I recently stayed at hota jk regency and I was thoroughly impressed with my experience.*Staff:*The staff at the hotel were extremely friendly and helpful. They catered to my every need and resolved any issues I had promptly.*Food:*The food at the hotel was delicious, and they accommodated my dietary preferences.*Suggestions:*- The hotel could consider adding more TV channels to the rooms.- The restaurant could offer more diverse options.*Rating:* 4.5/5I'm extremely satisfied with the hotel's services and would definitely consider staying here again.