Hotel O Hotel Blue Orchid

The hotel did not accept soft copies of documents during check-in.

Anup •

Group • India • Oct 2026

Unprofessional Employees, services bad , no hygiene ,, clothes like underwear was found hanging in bathroom and the almirah was full with someone clothes stuffed inside ,, horrible ,, bad location ,, no safety , door keys were not given and staff said leave it open ,, unsafe ,, useless hotel ,, never ever go

ixigoer •

Solo Traveller • India • Aug 2026

I want to share a very troubling and unsafe experience my family and I had during our stay in Delhi. We booked Hotel Orchid through OYO well ahead of time and expected a smooth check-in. But when we arrived, a voice over a microphone directed us to a completely different hotel. Staff from that other hotel told us our booking had been moved there, which was confusing since our reservation was clearly for Hotel Orchid. When we tried to confirm at Hotel Orchid, people from the other hotel kept interfering and insisted we check in with them. It seemed like several nearby businesses were working together, creating a tense and intimidating atmosphere. Despite asking repeatedly, we got no clear explanation for why we were being redirected. The area felt unsafe and not suitable for families. We didn’t know the neighborhood and found the environment unsettling, with groups loitering, smoking, and watching newcomers. My father immediately felt something was wrong and thought it was not a good place for a family stay. The room shown was in bad shape and didn’t match the online description. Staff seemed more focused on collecting money than resolving our booking issues. Their behavior was unprofessional and lacked transparency. Feeling unsafe, we decided not to stay, took our luggage, and left on foot. The area felt even more alarming as we walked. We tried to check into another hotel that looked better, but its main entrance was locked, which made us more uneasy. Even at the metro station, a vehicle stopped and offered us a ride without us asking, adding to our discomfort. What upset us most was not just the poor hotel condition but the network of people redirecting guests, causing confusion and acting deceptively. The whole experience left us feeling unsafe, misled, and very disappointed. I strongly urge OYO to investigate this property, check the booking practices in this area, and take action if guests are being redirected without consent. Travelers should be able to trust that the hotel they book is the one they get, without pressure or intimidation. This experience seriously damaged our trust in the booking process. I advise future guests to be very cautious before booking here and to carefully check the location and surroundings first.

Could have been better

Staff not saported very poor experience

Bhupendra Singh Chauhan •

Group • India • Aug 2025