OYO 6428 K F Residency

The manager was absolutely uncivil, got angry on me making few inqueries after I was made to wait from 9:30 onwards to till 11:40. The room I booked was still not vacated by the two clients. The manager and staff told me it'll be done in just 15-20 mints when I reached, but they made me to wait till nearly 12 'o' clock. So, I was curious and asked how long will it take and if it's going to take more time is there possibility to get refund so that I can go somewhere else. The manager started being very violent and said there's an AC room, we asked you to take that why didn't you take, that's your problem. So, I said if I wanted then I would have booked AC room in the first place, but because I have sinus issue I don't need AC room. He said book AC room and off the AC, I said will you still charge me for AC, he said yes. So, I told him why would I pay for the service I am not taking. And I asked him to be polite because I'm not blaming them for not getting the room. I was just clearing some doubts because I have waited for more than 2hrs sitting in their lobby. The manager was extremely disrespectful, unkind and had wrong atitude. Please make sure that you're promoting good and hospitality trained staffs. I went for a visa interview and this incident really disturbed me and alter the mood of the whole day.

Akishe L Jakha •

Solo Traveller • India • Sep 2026

The rooms exhibited deficiencies, and the service was unsatisfactory. ’? Upon reporting a non-functional television, a staff member manipulated some wires, resulting in the TV powering on but lacking cable service. ’? My subsequent inquiry to the receptionist about the absence of a cable connection received only an "ok" response, with no resolution provided. ’? The location was acceptable.

NICE PROPERTY. I SAW ONE PERSON IN RECEPTION HIS NAME IS MOHAMMED. HE IS A VERY GOOD PERSON GOOD BEHAVIOUR. HE KNEW HOW TO HANDLE THEIR GUESTS. THANK YOU MOHAMMED

Good hospitality and maintenance alone should be noted rest everything was so good and had hot water 24/7

My experience was very bad.Very poor hospitality. No manners at all. A waste of time and their behavior was very badBefore arriving at the hotel, I called to ask if the room was available. They said, "Yes, it was available, but you'd have to book with a pre-booking payment." I replied that online payment wasn't possible right now, so I let you know after reaching the airport and if the room was available, I come to your hotel. After arriving in Mumbai, I asked again if the room was available, and they said, "Yes, it was available, so you can come." When I arrived at the hotel, they told me to pay first and then wait. I said, "Okay, give me the QR code, and I'll make the payment." But they said, "Give me cash. I can't provide the QR code for payment because you didn't do that when I asked for a pre-booking with online payment." I didn't have any cash at the time, so we left the hotel.