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Shangri-La Eros, New Delhi

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19, Ashoka Road, Connaught Place, 110001

Exterior view
FacilitiesSwimming pool [outdoor]
61+ Photos

Centrally Located

Prime location near major attractions, making it convenient for guests.

Lavish Breakfast

Exceptional breakfast buffet with diverse and delicious options.

Excellent Service

Staff is attentive and provides prompt, friendly service throughout.

Luxury Stay

Spacious, well-maintained rooms with luxurious amenities for comfort.

Experience an abundance of unparalleled facilities and features at Shangri-La Eros, New Delhi.Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services.Discovering New Delhi becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel.For visitors traveling by automobile, complimentary parking is available.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations.At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.Craving relaxation? Make the most of your stay at the Shangri-La Eros, New Delhi with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out.Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found.At Shangri-La Eros, New Delhi, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. A few accommodations within Shangri-La Eros, New Delhi offer unique design elements such as a separate living room.Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, bottled water, a coffee or tea maker and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Shangri-La Eros, New Delhi. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Create unforgettable moments with your fellow voyagers just steps away, at hotel's bar and nightclub, for a delightful evening together.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday perfectly with a visit to massage, hot tub, salon, steam room, spa and sauna on your final days.Be sure to drop by the pool at hotel at least once during your stay.Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

Popular Facilities

Indoor Swimming Pool

Indoor Swimming Pool

LAN Internet access

LAN Internet access

Buffet Breakfast

Buffet Breakfast

24*7 Room Service

24*7 Room Service

Hot Tub

Hot Tub

Bathtub

Bathtub

Deluxe Room, 1 King Bed
Recommended Deal

Deluxe Room, 1 King Bed

Non-refundable

Free Valet Parking

Free WiFi

₹12,210

+ ₹3,366 taxes and fees, per night, per room

9.4

Exceptional

•

1320 reviews

95% positive reviews in last 3 months

Guest as saying

WE ARE VERY HAPPY TO STAYING TO YOUR HOTEL IN FIRST TIME. ALL ARE GOOD AND SPECIAL APPRECIATION TO MS NEPRAM AND ANKITA FOR BOTH HOSPITALITY SERVICES TO US.

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Couple • India • Jul 2026

Had a wonderful stay in the heart of Delhi. ShangRi-La never dissapoints!

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Solo Traveller • Malaysia • Jun 2026

The hotel is good. But I felt the service was little short off. Generally in other luxe hotels, A porter and associate vomes to help you with the bags and gives a tour of the room and facilities. But here nobody came with us. It was you carry your own luggage and go to your own room. Find out where your room is etc. Which felt very unusual. The location is good. CP is just walking distance of 2 km only. Our room was a corner room with not a great view. But You can ask for an upgrade.

Saswati Bhattacharya •

Solo Traveller • Jun 2026

Explore the Area

19, Ashoka Road, Connaught Place, 110001

Around the property

    Thomas Cook (Janpath)

    0.2 km

    MS COTTAGE

    0.36 km

    Delhi Metro Museum

    0.49 km

    1911 Bar

    0.53 km

    Central Cottage Industries Emporium

    0.61 km

    Cottage Emporium

    0.61 km

    Sacred Heart Cathedral

    0.64 km

    Parliament Building

    0.65 km

    Janpath Metro Station

    0.67 km

    Patel Chowk Metro Station

    0.68 km

    Gurdwara Bangla Sahib

    1.06 km

    Connaught Place

    1.1 km

    India Gate

    1.42 km

    Nath Brothers

    1.48 km

    Lodhi Garden

    2.72 km

    Chandni Chowk

    3.55 km

    Humayun's Tomb

    4.42 km

    Red Fort

    4.52 km

    Swaminarayan Akshardham

    5.86 km

    Lotus Temple

    8.48 km

    Qutub Minar

    11.14 km

    Indira Gandhi International Airport (DEL)

    13.56 km

    Hindon Airport (HDO)

    15.32 km

9.4

Exceptional

1k+ Users

Guest Impressions

spotlight icon

Many guests appreciate the family-friendly amenities and activities available.

70% of users were happy with the location near the highway.

Guests appreciated staff, particularly in event coordination.

Cleanliness

9.5

Maintained to a high standard, ensuring a pleasant environment.

Staff

9.4

Attentive and friendly service, making guests feel welcome.

Food

9.3

Diverse menu with delicious options, catering to various tastes.

Location

9.3

Conveniently situated near major attractions and business districts.

Room Comfort

9.3

Rooms well-furnished with modern amenities for a relaxing stay.

Value for Money

8.8

Offers competitive prices for its prime location and quality services.

Total Reviews

All Reviews (10)
Couple (4)
Solo Traveller (4)
Business (1)
Family (1)

WELCOME AND RECEPTION DESK

10.0

WE ARE VERY HAPPY TO STAYING TO YOUR HOTEL IN FIRST TIME. ALL ARE GOOD AND SPECIAL APPRECIATION TO MS NEPRAM AND ANKITA FOR BOTH HOSPITALITY SERVICES TO US.

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Couple • India • Jul 2026

Amazing hospitality!

10.0

Had a wonderful stay in the heart of Delhi. ShangRi-La never dissapoints!

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Solo Traveller • Malaysia • Jun 2026

Mixed Service Experience

8.0

The hotel is good. But I felt the service was little short off. Generally in other luxe hotels, A porter and associate vomes to help you with the bags and gives a tour of the room and facilities. But here nobody came with us. It was you carry your own luggage and go to your own room. Find out where your room is etc. Which felt very unusual. The location is good. CP is just walking distance of 2 km only. Our room was a corner room with not a great view. But You can ask for an upgrade.

Saswati Bhattacharya •

Solo Traveller • Jun 2026

Luxury and comfort

10.0

Welcoming and attentive staff, impeccable rooms and sumptuous breakfast. A perfect stay!

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Solo Traveller • Indonesia • Jun 2026

Outstanding Guest Service

10.0

’’’’’ Exceptional Service at Shangri-La Eros New DelhiOur stay at the Shangri-La Eros New Delhi has been absolutely wonderful, and one of the biggest reasons is the outstanding service provided by Jitendra.From the very first day, Jitendra went above and beyond to make our stay comfortable and memorable. He kept our room spotless, ensured we always had fresh towels, and paid attention to every little detail. What impressed me most was how he noticed that I love coffee and made sure that our room was always stocked with fresh coffee and everything we needed.Jitendra is incredibly warm, professional, and attentive. Every time he saw us in the hallway, he greeted us with a friendly smile and asked how we were doing and whether there was anything else he could do for us. His genuine kindness and dedication to exceptional customer service made us feel truly cared for.Employees like Jitendra are a tremendous asset to Shangri-La. He embodies the world-class hospitality that this hotel is known for.Thank you, Jitendra, for making our stay so special. We will always remember your kindness and outstanding service.Highly recommended! ’’’’’’??

Adrienn Braun •

Solo Traveller • May 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Express Check-in/out

Non-smoking rooms

Private Check-in/out

Soundproof rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

LAN Internet access

Fitness Club access

Air-conditioned rooms

Daily housekeeping

Sauna

Refrigerator

First Aid kit

Free drinking water

Hair dryer

Hand sanitiser

Ironing facilities

Mini bar

Safe box

Slippers

Soundproofing

Study table

Tea/Coffee maker

Telephone

Safety Deposit Box

amenity
Bathroom

Bathtub

Bathrobes

Private bathroom

Shower

Toiletries

amenity
Family and kids

In-house babysitter

Kids' meal

Safety measures for kids

amenity
Transfers and transport

Onsite car parking

Airport transfer

Car rental service

Shuttle service

Taxi/Cab service

amenity
Internet access

Paid Wi-Fi

Internet services

amenity
Kitchen

Refrigerator

Tea/Coffee maker

amenity
Food and drinks

Buffet Breakfast

24*7 Room Service

Bar

Alternative Meal Arrangement

Coffee Shop

In-Room Breakfast

amenity
Activities and sports

Indoor Swimming Pool

Hot Tub

Golf course(within 3 km)

Light Therapy

Ticket Services

Tours

Spa/sauna

Fitness Centre

Nightclub

amenity
Accessibility

Elevator access

Wheelchair-accessible

amenity
Outdoor

Garden/Backyard

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

amenity
Services and conveniences

Facilities for Differently-Abled Guests

Photocopy/fax in business center

Luggage Storage

Laundry Service

ATM

Contactless Check-in/Check-out

Convenience Store

Currency Exchange

Doorman

Dry-Cleaning

Food Delivery

Gift/Souvenir Shop

Grooming

Heating in Public Area

Invoice Provided

Salon

Shops

Smoke-Free Property

Smoking Area

Concierge

Free car parking

Steam room

Air conditioning in Public Area

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Body Thermometer

Breakfast Takeaway Service

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Free Face Masks

Hot water linen and laundry washing

Hygiene Certification

Individually-wrapped food options

Mask-wearing staff

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Room service app

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Sterilising Equipment

Temperature Check

Contactless Check-in/Check-out

Hand sanitiser

First Aid kit

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 12:00 PM

Property Policies

  • Guest must be over 18 years of age to check-in to this hotel.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  • The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  • Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  • Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  • There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  • All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  • Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
  • Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
  • Primary Guest should be 18+ years of age

Property Information

  • Car parking slots - 300
  • Check-in Instruction -

    Check-In Instructions

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • The listed child breakfast fee applies to guests age 11 and younger.

    Special Check-In Instructions

    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

    Know Before You Go

    • Pool access available from 7:00 AM to 8:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.

    Optional Fees

    • Fee for buffet breakfast: approximately INR 2600 for adults and INR 1300 for children
    • Airport shuttle fee: INR 5310 per room (one-way)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: INR 1500.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Number of floors - 20
  • Number of rooms - 320

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Frequently Asked Questions when booking Shangri-La Eros, New Delhi

What is the location of Shangri-La Eros, New Delhi?

Shangri-La Eros, New Delhi is located at 19, Ashoka Road, Connaught Place, 110001.

What is the check-in and check-out time at Shangri-La Eros, New Delhi?

The standard check-in time at Shangri-La Eros, New Delhi is 2:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Shangri-La Eros, New Delhi.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is not available for bookings at Shangri-La Eros, New Delhi.

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