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Sumitel Hotel 500 meters from Mall Road

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JP Sharma Rd Near Jai Complex, 734101

Exterior view
Lobby
58+ Photos

Centrally Located

Conveniently located near Mall Road, ideal for shopping and sightseeing.

Friendly Staff

Staff are courteous and provide helpful service throughout the stay.

Tasty Food

Food quality is praised, with a variety of delicious options available.

Sumitel Hotel 500 meters from Mall Road offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.Taxi, car hire and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Darjeeling.Reception services such as concierge service and luggage storage are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours.Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.Smoking is limited to specified smoking zones.Each accommodation at Sumitel Hotel 500 meters from Mall Road is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service and blackout curtains for guest convenience and satisfaction.In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of bottled water, a coffee or tea maker and instant coffee at your disposal. Sumitel Hotel 500 meters from Mall Road offers a hair dryer, toiletries and towels in the restrooms of specific accommodations. Begin your holiday on a high note. At Sumitel Hotel 500 meters from Mall Road, your mornings are greeted with a delightful, free breakfast.Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.No matter your specific dietary needs, rest assured that you will enjoy a delicious meal at Sumitel Hotel 500 meters from Mall Road, as they offer an array of kosher and halal choices. Sumitel Hotel 500 meters from Mall Road provides a superb assortment of leisure amenities for guests to enjoy.Unwind after your day by exploring the massage and find warmth and relaxation.

Popular Facilities

Internet services

Internet services

Breakfast Available

Breakfast Available

Room Service

Room Service

Daily housekeeping

Daily housekeeping

24*7 Security

24*7 Security

Massage

Massage

Premium Room with City View
Recommended Deal

Premium Room with City View

Non-refundable

Spa Discount 20%

Parking

₹3,635

+ ₹537 taxes and fees, per night, per room

7.9

Very Good

239 reviews

82% positive reviews in last few days

Guest as saying

City view room , inside a market area only 3rd and 4th floor is the hotel, for buffet breakfast you need to go to near Sumitel Yashshree in Jai complex, which is 100-120 mtr away from this hotel, Mall Road is near but very steef road, overall very average hotel

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Family with young children • India • May 2026

A great stay and very humble staff. View room is very good.Soundproof room and location also very attractive.

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Family with teens • India • Apr 2026

I had cancel this booking . due to roodly behaviour of hotel and management. I suggest never book this hotel, the never bother about your genuine problem. Worst experience in my entire life.

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Couple • India • Apr 2026

Explore the Area

JP Sharma Rd Near Jai Complex, 734101

Around the property

    Nathmull's Tea Rooms

    0.06 km

    Fancy Market

    0.07 km

    Main Post Office

    0.07 km

    Inox Theatre

    0.1 km

    Poddar's

    0.1 km

    State Bank of India

    0.11 km

    Hayden Hall

    0.13 km

    Joey's Pub

    0.13 km

    Manjushree Centre of Tibetan Culture

    0.15 km

    Compuset Centre

    0.15 km

    Jeewah Jhoti

    0.19 km

    ATM

    0.61 km

    Ghoom

    3.79 km

    Pakyong Airport (PYG)

    38.02 km

    Bagdogra Airport (IXB)

    40.02 km

7.9

Very Good

239 Users

Guest Impressions

spotlight icon

Guests appreciate the location despite accessibility challenges.

Mixed reviews on staff service and responsiveness.

Food quality is praised, but service delays noted.

Staff

7.7

Staff service is friendly but inconsistent.

Cleanliness

7.5

Rooms are generally clean but have some maintenance issues.

Location

7.0

Conveniently located near attractions but hard to access.

Room Comfort

6.8

Rooms are comfortable but lack some amenities.

Value For Money

6.6

Pricing is considered high for the offered services.

Food

6.2

Food quality is good but service can be slow.

Total Reviews

All Reviews (10)
Family with young children (1)
Family with teens (1)
Couple (1)
Group (1)
Family (1)
Solo Traveller (5)

Hotel is only on the 3rd and 4th floor

7.2

City view room , inside a market area only 3rd and 4th floor is the hotel, for buffet breakfast you need to go to near Sumitel Yashshree in Jai complex, which is 100-120 mtr away from this hotel, Mall Road is near but very steef road, overall very average hotel

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Family with young children • India • May 2026

Pleasant Stay

8.4

A great stay and very humble staff. View room is very good.Soundproof room and location also very attractive.

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Family with teens • India • Apr 2026

Acceptable

2.0

I had cancel this booking . due to roodly behaviour of hotel and management. I suggest never book this hotel, the never bother about your genuine problem. Worst experience in my entire life.

Flag

Couple • India • Apr 2026

Flawless Guest Experience

10.0

Fantastic stay! Staff greeted us warmly, handled our requests instantly, and made everything seamless. Top-notch service, Unforgettable experience! Concierge secured perfect reservations, housekeeping was impeccable, and every interaction felt personalized. Exceptional service from start to finish.

Pratiksha •

Group • Mar 2026

Comfortable Family Stay

2.0

Rooms are very spacious and comfortable for small families like 3 to 5 people accommodate.Even staff is very humble and ready for support.Food is also very good and tasty.Only the inconvenience is the hotel is located in narrow lane where vehicles can not reach. This problem also being resolved with the hotel staff to carry luggage to and from hotel premises to vehicle.Ideally the stay was very good and comfortable.All hotel staff including reception, Restaurant and general staff welcomes guests and support.

Aum Nrupen Kanani •

Family • Feb 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Allergy-free rooms

Smoking allowed

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Daily housekeeping

Alarm clock

Audible Alarm

Bedside socket

Blackout curtains

Complimentary welcome drink

Cupboard

Dustbins

Extra large bed

Fan

First Aid kit

Free drinking water

Free instant coffee

Hair dryer

Hypoallergenic

Linens

Mirror

Shelf for clothes

Slippers

Smoke detector

Soundproofing

Study table

Tea/Coffee maker

Wake-up call

Window

Wooden floor

amenity
Bathroom

Private bathroom

Shower

Toiletries

Towels

amenity
Family and kids

Family room

Kids' meal

amenity
Transfers and transport

Airport transfer

Car rental service

Shuttle service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Kitchen

Tea/Coffee maker

amenity
Food and drinks

Breakfast Available

Room Service

Alternative Meal Arrangement

Coffee Shop

Water Bottles

amenity
Activities and sports

Massage

Tours

amenity
Services and conveniences

Luggage Storage

Food Delivery

Heating in Public Area

Smoking Area

Concierge

amenity
Accessibility

Elevator access

amenity
Safety and cleanliness

Cashless Payment Service

Common Area Disinfection (Daily)

Hygiene Certification

Individually-wrapped food options

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

First Aid kit

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Newspaper

Elevator access

amenity
Languages spoken

English

Hindi

Nepali

Hotel Policies

Check-in:

From: 1:00 PM

Check-out:

To: 10:03 AM

Children and extra beds

  • All children are welcome.
Infant 0-5 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 13 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Information

  • Check-out from - 10:00
  • Number of rooms - 22

Property Announcements

  • The property accepts bookings only from non-local guests. Guests whose residence is within the same city as the property will not be allowed to check in(Local IDs are not allowed)
    The location of the reception is on the 3rd floor, if guests need assistance, Please visit the reception on this floor.
    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

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Frequently Asked Questions when booking Sumitel Hotel 500 meters from Mall Road

What is the location of Sumitel Hotel 500 meters from Mall Road?

Sumitel Hotel 500 meters from Mall Road is located at JP Sharma Rd Near Jai Complex, 734101.

What is the check-in and check-out time at Sumitel Hotel 500 meters from Mall Road?

The standard check-in time at Sumitel Hotel 500 meters from Mall Road is 1:00 PM, and check-out is at 10:03 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Sumitel Hotel 500 meters from Mall Road.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is not available for bookings at Sumitel Hotel 500 meters from Mall Road.

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