FabHotel Nestlay Rooms Airport - Nr Chennai International Airport

Looks okay online. In reality it’s a grimy underground dungeon with a tiny entrance that reeks of urine barely masked by cheap perfume.Rooms are buried underground ’ no light, no WiFi, no mobile signal. Completely cut off.I was with my mother, who had surgery just a week earlier and came to Chennai for a medical review. When I tried to cancel, the manager argued, refused, kept the money, and offered zero help. No basic decency for a recovering patient.Filthy, disconnected, and staff with zero customer care. The ’near airport’ tag is its only possible plus ’ and it’s not worth it. Book anywhere else.

The room wasn’t clean at all, asked them to change the room and the new one was infested with insects. The receptionist was also not easy to talk to, rude and disrespectful. I will never go there again. Poor service.

AC not working. Very horrible fan sound. Couldn't sleep.Dirty linen. Very bad experience.

The hotel's location is a good one for airport stay. OTA Nanganullur Metro Station is nearby through which you can travel to Airport in 5 minutes. But the hotel doesnot have a restaurant but you can get room service. The service boys are good but the receptionist is not good. He is not that helpful. Even he didnot give proper information regarding complimentary breakfast.

New updated feedback on your response. date 27/1/2026’?Thank you for the response fab Hotels,Surabjit was the sales person who sold us this non saleable nestlay rooms . I am not interested in you taking up with teams that actually don't care and sell anything to senior citizens.I request a refund back on to my credit card for the 30% payment which was about ’1254.That should have been your response and not anything else like a " No Show" , which is a blatent LIE!14/1/2026 ( old feedback)Cannot be trusted with their infotmation.Two days ago, we had this most unpleasantexperience, after missing out flight.BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWAREMost inconvenient for senior citizens and the sale/booking agents DO NOT CARE. They just want to sell.If only I could give NEGATIVE review. The booking agent mis lead us so much so that we came under pressure to pay 30 percent to book this terrible, dingy, not friendly entrance, amidst a small lane, with 15 /20 stairs to climb up. When, asked for the manager, he never came down to speak to us. We waited for more than 15 mins, since he said, he was coming to meet us down. Then they put us as NO SHOW customers. Even if people r offered free, they should not take this rooms up with the kind of misrepresentation they confidently use in their sales pitch. Terrible, horrible, misguidance. Most unreliable information to sell rooms. Not worth a penny.