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Rooms & Guests

Hotel Al Madina Palace

73, Ismail Curtey Road,Near Mandvi MTNL telephone exchange, , Near Pydhonie, 400003

49+ Photos

Clean Rooms

Recent management improvements have led to cleaner and pest-free rooms.

Good Hospitality

Management is responsive to complaints, enhancing overall guest experience.

"Located at a distance of 3 km from the Girgaon Chowpatty, Hotel Al Madina Palace provides breakfast and Wi-Fi internet access. This budget accommodation in Mumbai is at a distance of 0.2 km from the Jambli Mohalla Bus Stop.This hotel has 29 well-appointed rooms spread across 3 floors. All the rooms have attached bathroom with constant supply of hot and cold water. Each room also has a TV with premium channels, temperature control, reading lamps, wardrobe, telephone, refrigerator, and sofabed. Toothbrush and razor are available on request. This Mumbai hotel houses a swimming pool, gym, business center, cafe, travel counter, and smoking room. It operates a front desk and offers medical assistance, laundry, room service, luggage storage space, safe deposit box, currency exchange service, and airport transportation. Hotel Al Madina Palace houses a restaurant within its premise. It is accessible from the Masjid Bunder Railway Station (1 km) and the Chhatrapati Shivaji International Airport (20 km). Popular places of tourist attraction include the Gateway Of India Mumbai (4 km), the Haji Ali Dargah (4 km), and the Elephanta Caves (4 km)."

Popular Facilities

Internet services

Breakfast

24*7 Room Service

Wheelchair-accessible

Housekeeping

24*7 Security

Recommended Deal

Executive Room Non Attached

Free Cancellation

Book with ₹0

₹2,487

+ ₹371 taxes and fees, per night, per room

7.1

Very Good

•

934 reviews

60% positive reviews in last few days

Guest as saying

Avoid staying at this hotel; it's infested with cockroaches and bugs, and cleanliness is nonexistent. They don't even clean the rooms.

TAHER SHAMGARH •

Solo Traveller • Sep 2026

Had an amazing time

Neha Syal •

Solo Traveller • Sep 2026

Great place to stay with delicious food and welcoming staff

Shubha Munu •

Solo Traveller • Jul 2026

Explore the Area

73, Ismail Curtey Road,Near Mandvi MTNL telephone exchange, , Near Pydhonie, 400003

7.1

Very Good

934 Users

Guest Impressions

Guests report cleanliness issues and pest problems.

Many found the hotel overpriced for the services offered.

Location is convenient but lacks positive feedback.

Staff

5.6

Staff service is often reported as rude and unhelpful.

Cleanliness

5.6

Cleanliness issues reported, including pests in rooms.

Value for Money

5.3

Perceived value does not match the price charged.

Room Comfort

5.2

Rooms are small and not well-maintained according to reviews.

Food

4.0

Food quality and dining options are not highlighted positively.

Location

3.6

Location is convenient but not highly rated by guests.

Total Reviews

All Reviews (10)

Solo Traveller (10)

Disgusting Dirty Stay

2.0

Avoid staying at this hotel; it's infested with cockroaches and bugs, and cleanliness is nonexistent. They don't even clean the rooms.

TAHER SHAMGARH •

Solo Traveller • Sep 2026

Wonderful Experience

10.0

Had an amazing time

Neha Syal •

Solo Traveller • Sep 2026

Excellent Food and Service

10.0

Great place to stay with delicious food and welcoming staff

Shubha Munu •

Solo Traveller • Jul 2026

Pleasant Stay

10.0

Nice

hema jalla •

Solo Traveller • Jul 2026

Wonderful Stay Experience

10.0

Had a wonderful experience

Nabanita Saud •

Solo Traveller • Jul 2026

Hotel Facilities

Access

24*7 Front Desk

Express Check-in/out

Non-smoking rooms

Smoking allowed

Non Vegetarian allowed

Pets not allowed

Smoking not allowed

Suitable for families with children

Suitable for family

Suitable for large groups

Unmarried Couples not allowed

Safety and security

24*7 Security

CCTV

Fire extinguisher

Security Guard Timings - 24x7

Room amenities

Refrigerator

Alarm clock

Cleaning supplies

Dishwasher

Extra bathroom

First Aid kit

Ironing facilities

Liquor

Marbled/tiled floor

Safe box for laptop

Telephone

Television

Satellite/cable channels

Bathroom

Towels

Family and kids

Family room

Transfers and transport

Airport Shuttle (surcharge)

Airport//Railway station pickup available (Chargeable)

Airport/Railway station drop (chargeable)

Car rental (Chargeable)

Car Rental 24-Hour

Travel counter

Two wheeler parking

Car rental service

Taxi/Cab service

Internet access

Internet services

Kitchen

Oven

Refrigerator

Dishwasher

Food and drinks

Breakfast

24*7 Room Service

Special diet meals (upon request)

Coffee Shop

In-Room Breakfast

Liquor

Activities and sports

Transportation Service

Accessibility

Wheelchair-accessible

Elevator access

Wheelchair accessible elevator

Wheelchair accessible ramp

Safety and cleanliness

Doctor/Nurse on Call

First Aid kit

Media and entertainment

Satellite channels

Other facilities

Living area

Waiting area

Beach Nearby

Book Shop

Cinema close by

Market close by

Elevator access

Services and conveniences

Housekeeping

Hot water available 24x7

Business center

Luggage Storage

Laundry Service

Shoeshine kit

Currency Exchange

Dry-Cleaning

24 Hour Power Supply

Cyber Cafe

Escalator

Flower shop

Hot water available

Photocopy

Printer

Separate Smoking Area

Smoking Rooms

Special occasion arrangement

Suit Press

Ticket Service

Wake up service/Alarm clock

Concierge

Languages spoken

English

Hindi

Tamil

Assamese

Bangla

Foreign

Gujarati

Kannada

Konkani

Malayalam

Marathi

Oriya

Telugu

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 11:00 AM

Check-in

12:00 PM

Check-out

11:00 AM

Property Policies

Guest must be over 18 years of age to check-in to this hotel.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Pets are not allowed
Unmarried Couples are not allowed in this property.
Primary Guest should be 18+ years of age

Property Information

Number of floors - 8
Number of rooms - 29

Frequently Asked Questions when booking Hotel Al Madina Palace

What is the location of Hotel Al Madina Palace?

Hotel Al Madina Palace is located at 73, Ismail Curtey Road,Near Mandvi MTNL telephone exchange, , Near Pydhonie, 400003.

What is the check-in and check-out time at Hotel Al Madina Palace?

The standard check-in time at Hotel Al Madina Palace is 12:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.