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Rooms & Guests
Hotel Al Madina Palace
73, Ismail Curtey Road,Near Mandvi MTNL telephone exchange, , Near Pydhonie, 400003
"Located at a distance of 3 km from the Girgaon Chowpatty, Hotel Al Madina Palace provides breakfast and Wi-Fi internet access. This budget accommodation in Mumbai is at a distance of 0.2 km from the Jambli Mohalla Bus Stop.This hotel has 29 well-appointed rooms spread across 3 floors. All the rooms have attached bathroom with constant supply of hot and cold water. Each room also has a TV with premium channels, temperature control, reading lamps, wardrobe, telephone, refrigerator, and sofabed. Toothbrush and razor are available on request. This Mumbai hotel houses a swimming pool, gym, business center, cafe, travel counter, and smoking room. It operates a front desk and offers medical assistance, laundry, room service, luggage storage space, safe deposit box, currency exchange service, and airport transportation. Hotel Al Madina Palace houses a restaurant within its premise. It is accessible from the Masjid Bunder Railway Station (1 km) and the Chhatrapati Shivaji International Airport (20 km). Popular places of tourist attraction include the Gateway Of India Mumbai (4 km), the Haji Ali Dargah (4 km), and the Elephanta Caves (4 km)."
Popular Facilities
Internet services
Breakfast
24*7 Room Service
Wheelchair-accessible
Housekeeping
24*7 Security
Executive Room Non Attached
Book with ₹0
+ ₹393 taxes and fees, per night, per room
7.2
Very Good
•932 reviews
60% positive reviews in last few days
Guest as saying
7.2
Very Good
932 Users
Guest Impressions
Guests report cleanliness issues and pest problems.
Many found the hotel overpriced for the services offered.
Location is convenient but lacks positive feedback.
Staff
5.6
Staff service is often reported as rude and unhelpful.
Cleanliness
5.6
Cleanliness issues reported, including pests in rooms.
Value for Money
5.3
Perceived value does not match the price charged.
Room Comfort
5.2
Rooms are small and not well-maintained according to reviews.
Food
4.0
Food quality and dining options are not highlighted positively.
Location
3.6
Location is convenient but not highly rated by guests.
Total Reviews
Disgusting Dirty Stay
2.0
Avoid staying at this hotel; it's infested with cockroaches and bugs, and cleanliness is nonexistent. They don't even clean the rooms.
TAHER SHAMGARH •
Solo Traveller • Sep 2026Wonderful Experience
10.0
Had an amazing time
Neha Syal •
Solo Traveller • Sep 2026Good Stay but Hazardous Tap Setup
10.0
The hotel and the rooms are perfect. Just they need to fix hot water connection in room number 202, which is in wrong direction. The hotel water is set from right water tap and cold water is set in left water tap, which is wrong. The hotel water should be from left water tap. Due to this wrong connection it burn my hand very badly.
Syed Kareem •
Solo Traveller • Aug 2026Excellent Food and Service
10.0
Great place to stay with delicious food and welcoming staff
Shubha Munu •
Solo Traveller • Jul 2026Pleasant Stay
10.0
Nice
hema jalla •
Solo Traveller • Jul 2026Hotel Facilities
Access
24*7 Front Desk
Express Check-in/out
Non-smoking rooms
Smoking allowed
Non Vegetarian allowed
Pets not allowed
Smoking not allowed
Suitable for families with children
Suitable for family
Suitable for large groups
Unmarried Couples not allowed
Safety and security
24*7 Security
CCTV
Fire extinguisher
Security Guard Timings - 24x7
Room amenities
Refrigerator
Alarm clock
Cleaning supplies
Dishwasher
Extra bathroom
First Aid kit
Ironing facilities
Liquor
Marbled/tiled floor
Safe box for laptop
Telephone
Television
Satellite/cable channels
Bathroom
Towels
Family and kids
Family room
Transfers and transport
Airport Shuttle (surcharge)
Airport//Railway station pickup available (Chargeable)
Airport/Railway station drop (chargeable)
Car rental (Chargeable)
Car Rental 24-Hour
Travel counter
Two wheeler parking
Car rental service
Taxi/Cab service
Internet access
Internet services
Kitchen
Oven
Refrigerator
Dishwasher
Food and drinks
Breakfast
24*7 Room Service
Special diet meals (upon request)
Coffee Shop
In-Room Breakfast
Liquor
Activities and sports
Transportation Service
Accessibility
Wheelchair-accessible
Elevator access
Wheelchair accessible elevator
Wheelchair accessible ramp
Safety and cleanliness
Doctor/Nurse on Call
First Aid kit
Media and entertainment
Satellite channels
Other facilities
Living area
Waiting area
Beach Nearby
Book Shop
Cinema close by
Market close by
Elevator access
Services and conveniences
Housekeeping
Hot water available 24x7
Business center
Luggage Storage
Laundry Service
Shoeshine kit
Currency Exchange
Dry-Cleaning
24 Hour Power Supply
Cyber Cafe
Escalator
Flower shop
Hot water available
Photocopy
Printer
Separate Smoking Area
Smoking Rooms
Special occasion arrangement
Suit Press
Ticket Service
Wake up service/Alarm clock
Concierge
Languages spoken
English
Hindi
Tamil
Assamese
Bangla
Foreign
Gujarati
Kannada
Konkani
Malayalam
Marathi
Oriya
Telugu
Hotel Policies
Check-in:
From: 12:00 PM
Check-out:
To: 11:00 AM
Check-in
12:00 PM
Check-out
11:00 AM
Property Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
- Pets are not allowed
- Unmarried Couples are not allowed in this property.
- Primary Guest should be 18+ years of age
Property Information
- Number of rooms - 29
- Number of floors - 8
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