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Hotel Cruz Royale

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ANAND COMMERCIAL CENTRE NR ASHA PAREKH HOSPITAL S V ROAD SANTACRUZ WEST MUMBAI-400054, 400054

Exterior view
ReceptionLobby
3+ Photos

Centrally Located

Conveniently located near the station and airport for easy travel.

Comfortable Stay

Rooms are clean, spacious, and equipped with essential amenities.

Friendly Staff

Staff is warm, welcoming, and quick to assist with requests.

At Hotel Cruz Royale, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at shuttle offered by Hotel Cruz Royale simplify the organization of your excursions, tourist activities, and other adventures in Mumbai. For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as safety deposit boxes. Desire to unwind? Make the most of your visit at Hotel Cruz Royale with accessible amenities such as 24-hour room service. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience.A few accommodations at Hotel Cruz Royale also include unique design elements like a balcony or terrace.A few chosen rooms are equipped with daily newspaper and television to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, bottled water and instant tea. Hotel Cruz Royale offers a hair dryer, toiletries and towels in the restrooms of specific accommodations. An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation.

Popular Facilities

Internet services

Internet services

24*7 Room Service

24*7 Room Service

Air-conditioned rooms

Air-conditioned rooms

CCTV in common areas

CCTV in common areas

Valet service

Valet service

Balcony/terrace

Balcony/terrace

Deluxe Room
Recommended Deal

Deluxe Room

Free Cancellation

Afternoon tea

Book with ₹0

₹3,410

+ ₹484 taxes and fees, per night, per room

8.5

Excellent

•

77 reviews

66% positive reviews in last few days

Guest as saying

My stay at Hotel Cruz Royal was fantastic! The hospitality and service stood out as excellent. The staff was prompt, attentive, and supportive, even at unusual times. Manager Sunny deserves special recognition for his outstanding communication and professional approach to resolving issues. Overall, my experience was very comfortable and enjoyable. I highly recommend this hotel to anyone visiting Mumbai, ❤️Maharashtra! Many thanks to Hotel Cruz Royal for such a memorable stay!

Shivaji Chef •

Solo Traveller • Sep 2026

Friendly staff, excellent service, and great value for the price.

Kushal Advani •

Solo Traveller • Sep 2026

The hotel staff provided outstanding service, the food was excellent, and the location was ideal. I really enjoyed my stay here.

Jaideep Pathak •

Solo Traveller • Sep 2026

Explore the Area

ANAND COMMERCIAL CENTRE NR ASHA PAREKH HOSPITAL S V ROAD SANTACRUZ WEST MUMBAI-400054, 400054

Around the property

    PH Medical Centre

    0.14 km

    Mahatma Jyotiba Phule Market

    0.24 km

    Immigration Office

    0.43 km

    Santacruz

    0.47 km

    Sanay Guruji Arogya Mandir

    0.58 km

    HitPlay Devices Pvt. Ltd.

    0.71 km

    Milan Mall

    0.75 km

    ATM

    0.26 km

    Hi Life Mall

    0.88 km

    Parleshwar Ganpati Mandir

    0.88 km

    Linking Road

    0.96 km

    Juhu Beach

    1.26 km

    Khar Railway Station

    1.53 km

    Chhatrapati Shivaji Maharaj International Airport (BOM)

    3.01 km

    Bandra-Worli Sea Link

    6.2 km

    Shree Siddhivinayak

    7.44 km

    R City Mall

    8.52 km

    Sri Sri Radha Gopinath Temple

    14.29 km

    Chhatrapati Shivaji Terminus

    16.51 km

    Marine Drive

    16.77 km

    Nariman Point

    17.6 km

    Gateway of India

    17.94 km

    Colaba

    19.79 km

8.5

Excellent

77 Users

Guest Impressions

spotlight icon

Guests appreciate the convenient location for travel.

Mixed reviews on staff behavior and service quality.

Some guests found the rooms smaller than expected.

Staff

9.3

Staff is attentive but inconsistent in service quality.

Food

9.2

Breakfast is appreciated, but dining options are limited.

Cleanliness

9.2

Cleanliness standards vary, with some rooms needing attention.

Location

8.4

Conveniently located near transport and attractions.

Value for Money

8.4

Offers reasonable prices but has mixed reviews on value.

Room Comfort

7.8

Rooms are spacious but some guests found them lacking.

Total Reviews

All Reviews (10)
Solo Traveller (10)

Exceptional Hospitality Experience

10.0

My stay at Hotel Cruz Royal was fantastic! The hospitality and service stood out as excellent. The staff was prompt, attentive, and supportive, even at unusual times. Manager Sunny deserves special recognition for his outstanding communication and professional approach to resolving issues. Overall, my experience was very comfortable and enjoyable. I highly recommend this hotel to anyone visiting Mumbai, ❤️Maharashtra! Many thanks to Hotel Cruz Royal for such a memorable stay!

Shivaji Chef •

Solo Traveller • Sep 2026

Positive Value Stay

10.0

Friendly staff, excellent service, and great value for the price.

Kushal Advani •

Solo Traveller • Sep 2026

Excellent Stay Experience

10.0

The hotel staff provided outstanding service, the food was excellent, and the location was ideal. I really enjoyed my stay here.

Jaideep Pathak •

Solo Traveller • Sep 2026

Basic Pleasant Stay

10.0

I recently stayed at Super Collection O Hotel Cruz Royale and had a simple, pleasant experience. The room was clean and prepared upon arrival, which made the check-in process quick and hassle-free. It's a solid choice if you need a basic and dependable place to stay for a night or two.

Ritesh Rai •

Solo Traveller • Jul 2026

Mixed Maintenance Concerns

4.0

They do not handle complaints with much seriousness. The hotel's location is quite good. It is reasonably clean. However, each time I stay, something breaks down and the issue is not resolved adequately.

siddhant bharati •

Solo Traveller • Jul 2026

Hotel Facilities

amenity
Access

Pet facilities

Non-smoking rooms

amenity
Safety and security

CCTV in common areas

Fire extinguisher

amenity
Room amenities

Air-conditioned rooms

Balcony/terrace

Fan

First Aid kit

Hand sanitiser

Ironing facilities

Study table

Telephone

Television

Safety Deposit Box

amenity
Bathroom

Shower

Toiletries

amenity
Transfers and transport

Valet service

Shuttle service

amenity
Internet access

Internet services

amenity
Food and drinks

24*7 Room Service

amenity
Outdoor

Balcony/terrace

amenity
Safety and cleanliness

Free Face Masks

Hand sanitiser

First Aid kit

amenity
Languages spoken

English

Hindi

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 10:00 AM

Children and extra beds

  • All children are welcome.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Number of floors - 5
  • Number of rooms - 30
  • Non-smoking rooms/floors - yes
  • Check-out from - 10:00
  • Check-in until - 23:58

Frequently Asked Questions when booking Hotel Cruz Royale

What is the location of Hotel Cruz Royale?

Hotel Cruz Royale is located at ANAND COMMERCIAL CENTRE NR ASHA PAREKH HOSPITAL S V ROAD SANTACRUZ WEST MUMBAI-400054, 400054.

What is the check-in and check-out time at Hotel Cruz Royale?

The standard check-in time at Hotel Cruz Royale is 12:00 PM, and check-out is at 10:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Hotel Cruz Royale.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Hotel Cruz Royale.
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