Hotel Plaza - Near Byculla Railway Station

The rooms are tidy but compact, suitable for solo travelers. The bathrooms are clean, and the reception staff is helpful. The hotel is situated in a lively area with shopping and tourist attractions close by.

Worst hotel experience ever. They had camera installed. They got caught and threatened us to leave. At first they told us to pay extra to get a room. Then they said no room was available. Sahil Ahmed at reception said to pay double and forced us to a smaller room and not showing better rooms even after complaining. All couples who have come here they have your video recordings.

This was the worst hotel experience I've had. They had cameras installed and when they were discovered, they threatened us to leave. Initially, they asked for extra payment to get a room, then later claimed no rooms were available. Sahil Ahmed at reception demanded double payment and forced us into a smaller room, refusing to show us better options despite our complaints. It seems they have video recordings of all couples who have stayed here.

Outstanding experience and verry good room service good behaviour service staff

Very poor hospitality and very bad management.No facilities available and charges are also applied unreasonably.