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Hotel Heritage (known as Comfort Inn Heritage)

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Sant Savta Marg, Opp. Gloria Church, Byculla East, 400027

Exterior view
Exterior view
51+ Photos

Centrally Located

Conveniently situated in the heart of Mumbai, ideal for travelers.

Lavish Breakfast

Breakfast options are diverse and highly praised by guests.

Excellent Service

Staff is friendly, professional, and attentive to guest needs.

Clean Rooms

Rooms and facilities are consistently noted as clean and well-maintained.

Hotel Heritage (known as Comfort Inn Heritage) provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, take advantage of the hotel's convenient on-site parking facilities.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. Start your day stress-free at Hotel Heritage (known as Comfort Inn Heritage) as breakfast is made available for you on the premises. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.

Popular Facilities

Internet services

Internet services

Buffet Breakfast

Buffet Breakfast

Room Service

Room Service

Bar

Bar

Facilities for Differently-Abled Guests

Facilities for Differently-Abled Guests

Air-conditioned rooms

Air-conditioned rooms

Deluxe Room
Recommended Deal

Deluxe Room

Free Cancellation

Breakfast

Parking

₹6,255

+ ₹890 taxes and fees, per night, per room

7.7

Very Good

127 reviews

93% positive reviews in last few months

Guest as saying

Booked Hotel Heritage through Brevistay (hourly booking) and had a terrible experience.The room allotted was shockingly small and extremely compact, nowhere close to what is shown on the Brevistay app. The photos are completely misleading and do not match the actual room at all. For such a tiny room, they are charging an absurd amount, which feels like a complete rip-off.When we raised this issue with the hotel staff, they didn’t even bother to listen properly. Instead, they kept saying, ’You are Brevistay’s customer, talk to them.’Excuse me? We are staying in your hotel, we are still your guests. Brevistay is just a booking platform/mediator. This kind of attitude shows how poorly they treat online bookings.The most disappointing part was dealing with Mr. Ganesh Iyer, who was extremely rude, arrogant, and completely unprofessional. He clearly does not know how to speak to guests, and it’s honestly surprising how someone like this has managed to stay in the hospitality industry for so many years.Also, if the hotel is claiming everything is Brevistay’s responsibility, then how are these hotel photos listed online? Are they being used without permission? Something feels very shady.Overall, zero respect for customers, misleading information, and horrible service.Would never recommend this place to anyone booking online.

Tejas Jadhav •

Solo Traveller • Feb 2026

Had a Doctor CME at Hotel Heritage and the experience was excellent. The banquet hall was well-managed and perfect for the event. The food was very good and appreciated by all the attendees. The staff was extremely courteous and supportive throughout, especially Captain Ravindra, who did a great job coordinating everything smoothly. Highly recommended for professional events and conferences.

Sufyan Khan •

Business • Jan 2026

Excellent hotel stay overall. The highlight was definitely the buffet ’ delicious food, plenty of options, and top-quality service.A big thank you toMr FirozMr RohitMr satishfor their outstanding service. They were polite, attentive, and always smiling, which made our meals even more enjoyable.Truly a memorable experience

Harshal Piwal •

Solo Traveller • Jan 2026

Explore the Area

Sant Savta Marg, Opp. Gloria Church, Byculla East, 400027

Around the property

    Byculla

    0.15 km

    CGHS Dispensary No.11, Byculla

    0.18 km

    Masina Hospital

    0.3 km

    Dr. Bhau Daji Lad Museum

    0.37 km

    Dr. Babasaheb Ambedkar Memorial Central Railway Hospital

    0.45 km

    Jijamata Udyaan

    0.46 km

    Prince Aly Khan Hospital

    0.63 km

    Royal Western India Turf Club

    0.63 km

    ATM

    0.14 km

    Impressions Art Gallery

    0.71 km

    Mumbai G.P.O

    0.71 km

    Jacob Circle

    0.98 km

    Reliance Fresh Supermarket

    2.73 km

    Sri Sri Radha Gopinath Temple

    3.27 km

    Shree Siddhivinayak

    4.56 km

    Chhatrapati Shivaji Terminus

    4.59 km

    Marine Drive

    4.89 km

    Nariman Point

    5.69 km

    Gateway of India

    6 km

    Bandra-Worli Sea Link

    6.46 km

    Colaba Causeway

    6.55 km

    Colaba

    7.96 km

    Juhu Beach

    11.48 km

    Chhatrapati Shivaji Maharaj International Airport (BOM)

    13.07 km

7.7

Very Good

127 Users

Guest Impressions

spotlight icon

Guests appreciate the cleanliness and professionalism of the staff.

Location is convenient for both business and leisure travelers.

Some rooms are small, impacting overall comfort.

Food

8.7

Diverse menu with generally good breakfast options.

Staff

7.8

Friendly and attentive service from the hotel staff.

Location

7.1

Centrally located near major attractions and business areas.

Cleanliness

6.6

Rooms maintained to a high standard of cleanliness.

Value For Money

5.7

Offers reasonable pricing for its location and services.

Room Comfort

5.3

Rooms are clean but may feel small for some guests.

Total Reviews

All Reviews (10)
Solo Traveller (6)
Business (3)
Group (1)

Disappointing Misleading Stay

2.0

Booked Hotel Heritage through Brevistay (hourly booking) and had a terrible experience.The room allotted was shockingly small and extremely compact, nowhere close to what is shown on the Brevistay app. The photos are completely misleading and do not match the actual room at all. For such a tiny room, they are charging an absurd amount, which feels like a complete rip-off.When we raised this issue with the hotel staff, they didn’t even bother to listen properly. Instead, they kept saying, ’You are Brevistay’s customer, talk to them.’Excuse me? We are staying in your hotel, we are still your guests. Brevistay is just a booking platform/mediator. This kind of attitude shows how poorly they treat online bookings.The most disappointing part was dealing with Mr. Ganesh Iyer, who was extremely rude, arrogant, and completely unprofessional. He clearly does not know how to speak to guests, and it’s honestly surprising how someone like this has managed to stay in the hospitality industry for so many years.Also, if the hotel is claiming everything is Brevistay’s responsibility, then how are these hotel photos listed online? Are they being used without permission? Something feels very shady.Overall, zero respect for customers, misleading information, and horrible service.Would never recommend this place to anyone booking online.

Tejas Jadhav •

Solo Traveller • Feb 2026

Excellent CME Experience

10.0

Had a Doctor CME at Hotel Heritage and the experience was excellent. The banquet hall was well-managed and perfect for the event. The food was very good and appreciated by all the attendees. The staff was extremely courteous and supportive throughout, especially Captain Ravindra, who did a great job coordinating everything smoothly. Highly recommended for professional events and conferences.

Sufyan Khan •

Business • Jan 2026

Memorable Dining Experience

10.0

Excellent hotel stay overall. The highlight was definitely the buffet ’ delicious food, plenty of options, and top-quality service.A big thank you toMr FirozMr RohitMr satishfor their outstanding service. They were polite, attentive, and always smiling, which made our meals even more enjoyable.Truly a memorable experience

Harshal Piwal •

Solo Traveller • Jan 2026

Warm & Welcoming Stay

10.0

I stayed here for 14 days on a business trip, and I must say the hospitality was truly warm. What makes this hotel really special is the open-armed welcoming nature of everyone ’ from the reception team and the security at the main entrance to the restaurant staff.The restaurant team, in particular, won my heart. Chef Mr. Powar, along with Rohit, Feroz, Sandesh, Dereck, Aniket, and many others (I’m not great with names!), made my stay feel just like home. And of course, a big appreciation to the invisible hands behind the delicious food as well.Overall, I had a wonderful experience and sincerely hope they continue the same great service and keep prospering. Thank you.

sufi! ! •

Business • Jan 2026

Exceptional Dining Experience

10.0

’’’’’’’’’’ An Unforgettable Dining Experience!From the moment we walked in, the experience was nothing short of exceptional. The warm welcome by hostess Pallavi instantly set the tone’graceful, attentive, and genuinely welcoming. She ensured everything was perfectly arranged and made us feel truly valued.The service throughout the meal was outstanding, thanks to the incredible team’Aniket, Satish, and Edwin. Aniket was prompt and knowledgeable, always ready with spot-on recommendations. Satish’s attention to detail and courteous nature made the experience seamless, while Edwin’s friendly demeanor and professionalism added a wonderful personal touch.The food was absolutely delightful’rich in flavor, beautifully presented, and clearly prepared with passion and care. Every dish felt thoughtfully crafted, making the meal memorable from start to finish.This restaurant isn’t just about great food; it’s about the people who bring the experience to life. A big shout-out to Pallavi, Aniket, Satish, and Edwin for turning a simple meal into a truly fabulous experience. Highly recommended, and definitely a place we’ll be returning to soon!

Sarita Singh •

Solo Traveller • Dec 2025

Hotel Facilities

amenity
Access

24*7 Front Desk

Express Check-in/out

Non-smoking rooms

Soundproof rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Bedside socket

Cupboard

Dustbins

First Aid kit

Free drinking water

Hand sanitiser

Ironing facilities

Linens

Liquor

Mini bar

Safe box

Safe box for laptop

Slippers

Study table

Tea/Coffee maker

Telephone

Wake-up call

Wooden floor

Safety Deposit Box

amenity
Bathroom

Private bathroom

Shower

Toiletries

Towels

Walk-in shower

amenity
Family and kids

Kids' meal

amenity
Transfers and transport

Free car parking

Airport transfer

Car rental service

Shuttle service

amenity
Internet access

Internet services

amenity
Kitchen

Tea/Coffee maker

amenity
Food and drinks

Buffet Breakfast

Room Service

Bar

Alternative Meal Arrangement

Coffee Shop

Liquor

amenity
Activities and sports

Tours

amenity
Accessibility

Elevator access

Wheelchair-accessible

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

amenity
Services and conveniences

Facilities for Differently-Abled Guests

Photocopy/fax in business center

Luggage Storage

Terrace

Laundry Service

Locker

ATM

Contactless Check-in/Check-out

Currency Exchange

Doorman

Dry-Cleaning

Food Delivery

Grooming

Invoice Provided

Smoking Area

Concierge

Air conditioning in Public Area

Free car parking

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Breakfast Takeaway Service

Cashless Payment Service

Doctor/Nurse on Call

Free Face Masks

Hot water linen and laundry washing

Individually-wrapped food options

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

Contactless Check-in/Check-out

First Aid kit

Hand sanitiser

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 11:00 AM

Children and extra beds

  • All children are welcome.
Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 6 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Information

  • Number of rooms - 96
  • Number of restaurants - 1
  • Check-in until - 23:00

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Frequently Asked Questions when booking Hotel Heritage (known as Comfort Inn Heritage)

What is the location of Hotel Heritage (known as Comfort Inn Heritage)?

Hotel Heritage (known as Comfort Inn Heritage) is located at Sant Savta Marg, Opp. Gloria Church, Byculla East, 400027.

What is the check-in and check-out time at Hotel Heritage (known as Comfort Inn Heritage)?

The standard check-in time at Hotel Heritage (known as Comfort Inn Heritage) is 2:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

Yes, breakfast is included in the room rate at Hotel Heritage (known as Comfort Inn Heritage).

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Hotel Heritage (known as Comfort Inn Heritage).

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