Hotel Solitaire

Washroom doesn't have proper amenities. No toiletries. No service support

ixigoer •

Couple • India • Oct 2026

This was a very disappointing stay and definitely not worth the ₹2,900 charged. I don't usually write negative reviews, but this one needs to be shared. We checked in around 1:00 AM and left by 2:00 PM the same day, yet were billed for 1.5 days, which felt unfair since the billing details were not made clear beforehand. The room was average, but the basic amenities were lacking. The key card kept malfunctioning, forcing us to call reception each time we came back outside and wait for help, which was very inconvenient. The bathroom had issues too—the jet spray didn't work and the sink tap was so stiff it was hard to use. These maintenance problems should have been fixed before we arrived. Also, breakfast was not included in the ₹2,900 cost. Given the price, we expected at least basic comfort, ease, and decent service, but instead we faced avoidable problems and had to repeatedly contact reception. Paying ₹2,900 for this experience is not justified. I hope management takes this feedback seriously, considers a partial refund or compensation, and fixes these issues so future guests don't face the same problems. Based on this experience, I cannot recommend this stay.

Very disappointing stay — definitely not worth ₹2,900. I hardly ever write negative reviews, but this one truly needs to be shared. We checked in around 1:00 AM and left by about 2:00 PM the same day, yet were charged ₹2,900 as if it was a 1.5-day stay. This felt unfair, especially since the billing details were not clearly explained upfront. The room was average, but the basic amenities were lacking. The key card kept malfunctioning, so every time we came back from outside, we had to call reception and wait for someone to fix it. This repeated issue was very inconvenient. The bathroom had problems too — the jet spray didn’t work and the sink tap was so stiff it was hard to use. These are simple maintenance issues that should be checked before giving the room to guests. To make matters worse, breakfast was not included in the ₹2,900 charge. For that price, we expected at least basic functionality, ease, and decent service. Instead, we spent our time dealing with avoidable problems and constantly contacting reception. ₹2,900 for this experience is not justified. I really hope management takes this feedback seriously and considers a partial refund or suitable compensation. More importantly, I hope these maintenance and service problems get fixed so future guests don’t face the same issues. Sadly, based on our experience, I cannot recommend this stay.

Welcoming staff and a cozy room

Had a fantastic stay