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Collection O MKU Madurai Formerly Mpl Elite
Plot No. 7, Allampatti Stop, Kalvi Nagar, Nagamalaipudukottai, 625019
Experience an abundance of unparalleled facilities and features at Collection O MKU Madurai Formerly Mpl Elite.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. The accommodating team at the reception will aid you with amenities such as luggage storage.Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Each accommodation at Collection O MKU Madurai Formerly Mpl Elite is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Maintain your cleanliness and comfort using toiletries and towels available in select guest restrooms.
Popular Facilities
Internet services
24*7 Room Service
Air-conditioned rooms
Daily housekeeping
24*7 Security
CCTV in common areas
Classic Double or Twin
Book with ₹0
+ ₹194 taxes and fees, per night, per room
9.1
Exceptional
•91 reviews
100% positive reviews praising excellent service recently
Guest as saying
Best stay with family in MaduraiSparkling clean & spacious room in reasonable price tag
I had an appalling experience with this hotel after booking through Agoda on the night of September 6, 2026.I booked 2 Classic Double/Twin Rooms for my family (4 adults, including 2 senior citizens, and 2 children aged 12 and 6) for an overnight stay from September 6th to 7th, paying the full amount of *** online. Due to an Agoda platform glitch—which customer support later verified—the booking confirmed 2 rooms but listed occupancy for only 2 adults.Because we were traveling late at night, we arrived for check-in around 2:00 AM on September 7th. Instead of understanding or basic hospitality, the person claiming to be the hotel manager treated us with outright hostility. He refused to listen to our explanation, would not acknowledge the platform glitch, and flatly refused to share the owner’s contact information.Despite knowing our party included tired senior citizens and young children who only needed a bed for less than 8 hours before morning checkout, he saw an opportunity to exploit our situation. He demanded an additional *** cash on the spot (on an original base booking of around *** for both rooms). Agoda customer support attempted to call the hotel multiple times to resolve the issue directly and followed up via email, but the manager deliberately ignored their calls and messages.Stuck on the road at 2:00 AM with vulnerable family members, we had no realistic choice but to pay his demanded extortion fee just to get rooms to sleep in.This behavior was greedy, unprofessional, and completely inhumane. Taking advantage of stranded families in the middle of the night is unacceptable. If you are traveling near Madurai, do not risk booking here.(Screenshots of the Agoda booking confirmation, pricing breakdown, and customer support communications are attached as proof of this transaction and experience).
Good
Around the property
Anaiyur Bus Station
0.48 km
TNV Milk Agency
1.12 km
Anbu Nagar Bus Station
1.14 km
Madurai Radio Station Bus Stop
1.51 km
Nirmal Hospital
2 km
Dinesh Nursing Home
2.04 km
Kudalnagar
2.07 km
Amba Hospital
2.39 km
Bharathi Stores
2.41 km
Rasi Hospital
2.45 km
Pazhamudhir Solai
3.73 km
Madurai Government Museum
4.85 km
Sri Meenakshi Temple
5.04 km
Thirumalai Nayakar Mahal
5.68 km
St. Mary's Cathedral Church
5.85 km
Koodal Azhagar Temple
5.9 km
Vandiyur Mariamman Teppakulam
7.2 km
Madurai Airport (IXM)
14.18 km
Alagarkoil Temple and Shrine
16.63 km
Tiruchirapalli international Airport (TRZ)
110.07 km
9.1
Exceptional
91 Users
Guest Impressions
Guests consistently praise the excellent and attentive service.
The hotel is appreciated for its comfortable and clean rooms.
Good location supports various types of travelers effectively.
Room Comfort
10.0
Comfortable rooms appreciated by couples and solo travelers.
Staff
9.2
Attentive and friendly service consistently praised by guests.
Location
9.2
Convenient location accessible for various traveler types.
Cleanliness
9.2
Rooms and facilities maintained to a good standard.
Value for Money
9.2
Good value with quality service and comfortable accommodations.
Food
7.5
Good service enhances the dining experience.
Total Reviews
Highly recommend
10.0
Best stay with family in MaduraiSparkling clean & spacious room in reasonable price tag
Worst Customer Service & Inhumane Behavior – Avoid This Hotel
2.0
I had an appalling experience with this hotel after booking through Agoda on the night of September 6, 2026.I booked 2 Classic Double/Twin Rooms for my family (4 adults, including 2 senior citizens, and 2 children aged 12 and 6) for an overnight stay from September 6th to 7th, paying the full amount of *** online. Due to an Agoda platform glitch—which customer support later verified—the booking confirmed 2 rooms but listed occupancy for only 2 adults.Because we were traveling late at night, we arrived for check-in around 2:00 AM on September 7th. Instead of understanding or basic hospitality, the person claiming to be the hotel manager treated us with outright hostility. He refused to listen to our explanation, would not acknowledge the platform glitch, and flatly refused to share the owner’s contact information.Despite knowing our party included tired senior citizens and young children who only needed a bed for less than 8 hours before morning checkout, he saw an opportunity to exploit our situation. He demanded an additional *** cash on the spot (on an original base booking of around *** for both rooms). Agoda customer support attempted to call the hotel multiple times to resolve the issue directly and followed up via email, but the manager deliberately ignored their calls and messages.Stuck on the road at 2:00 AM with vulnerable family members, we had no realistic choice but to pay his demanded extortion fee just to get rooms to sleep in.This behavior was greedy, unprofessional, and completely inhumane. Taking advantage of stranded families in the middle of the night is unacceptable. If you are traveling near Madurai, do not risk booking here.(Screenshots of the Agoda booking confirmation, pricing breakdown, and customer support communications are attached as proof of this transaction and experience).
Exceptional
10.0
Good
Exceptional
10.0
Good
Exceptional
10.0
A wonderful place with excellent service.
Hotel Facilities
Access
24*7 Front Desk
Intercom
Safety and security
24*7 Security
CCTV in common areas
Fire extinguisher
Room amenities
Air-conditioned rooms
Daily housekeeping
Dustbins
Fan
First Aid kit
Hand sanitiser
Linens
Mirror
Seating area
Shelf for clothes
Television
Bathroom
Private bathroom
Shower
Toiletries
Towels
Family and kids
Family room
Internet access
Internet services
Food and drinks
24*7 Room Service
Water Bottles
Services and conveniences
Luggage Storage
Air conditioning in Public Area
Safety and cleanliness
Common Area Disinfection (Daily)
Regular Sanitisation of Rooms
Safety Protocol-trained staff
First Aid kit
Hand sanitiser
Languages spoken
English
Hindi
Hotel Policies
Check-in:
From: 12:00 PM
Check-out:
To: 11:00 AM
Check-in
12:00 PM
Check-out
11:00 AM
Children and extra beds
- Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
- Must use an extra bed which will incur an additional charge.
- Must use an extra bed which will incur an additional charge.
- Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Property Policies
- Primary Guest should be 18+ years of age
Property Information
- Number of rooms - 1
Property Announcements
- Guest needs valid ID proof with a different city than Madurai.
Please note due to local licensing guidelines, the property is able to accept Indian nationals only. The property apologizes for any inconvenience caused.
Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.
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