Rio Grande Residency

It is worth for less than 1500 Rs, but we paid Rs 4500 to Agoda and were deeply disappointed. The hotel staff, facilities were substandard. Will not recommend. The explanation given on the standards is sheer misleading and cheating.

Group • India • Jun 2026

Worst experience!! Waste of money No neatness , untidy it’s like a lodge not like a hotel

Group • India • May 2026

I recently stayed at Hotel Rio Grand, and unfortunately, my experience was highly disappointing.The primary concern was the poor cleanliness of the washrooms. Despite raising the issue multiple times (at least eight complaints), the problem was not properly addressed. The washrooms remained unhygienic, which is unacceptable for any hotel.Additionally, there was a continuous and unnecessary loud machine-like noise in the room that caused significant disturbance and made it difficult to rest comfortably. Even after informing the staff repeatedly, no effective action was taken to resolve the issue.I also found the staff’s responses to be unsatisfactory, as assurances were given but no meaningful solution was provided.Based on my experience, I would advise prospective guests to carefully review feedback before booking. I sincerely hope the management takes these concerns seriously and works toward improving their service standards.Additionally, the taps provided in the washroom appeared to be plastic, had an unpleasant odor, and felt substandard in quality.

I booked this room for my family members, but the experience was very disappointing. The AC was not working properly and the lights were also not functioning correctly. There was no electricity in our room in night for around 3 hours.Only our room had this electricity issue. When we finally managed to contact someone, they simply switched on the board for our room, which clearly shows the issue was ignored earlier. We tried calling many times, but they did not pick up a single call. We went to the reception counter 3 times, yet no proper action was taken.Also, the staff did not understand English and there was no translator available, which made communication very difficult.Very poor service and management. Not recommended at all.

Rio Grande Hotel was very accommodating to my family. I requested to book 20 rooms for my family who are traveling from Salem and Chennai, and we were able to book the rooms conveniently. The rooms were clean and the breakfast food was very great. They had iddiyapam, pongal, idly, and dosas. I worked with Vincent and he was very responsive and friendly. I would highly recommend the hotel for their outstanding services.