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Hotel D Grand

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72 Vellaikannu Theatre Rd, 625016

Exterior view
Floor plansBathroom
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Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and car hire at the hotel ensure effortless exploration of Madurai.The hotel offers complimentary parking for guests who arrive with their own mode of transport.Reception services featuring express check-in or check-out are available to cater to your requirements. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room.In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay. In select rooms, the hotel offers visitors access to bottled water. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and towels for your convenience. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.Hotel D Grand provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by taking a trip to salon.

Popular Facilities

Restaurants

Restaurants

24*7 Room Service

24*7 Room Service

Couples only

Couples only

Safe Dining Space

Safe Dining Space

Air-conditioned rooms

Air-conditioned rooms

Daily housekeeping

Daily housekeeping

Deluxe
Recommended Deal

Deluxe

Free Cancellation

Breakfast

Parking

₹2,811

+ ₹926 taxes and fees, per night, per room

6.2

Good

•

171 reviews

Poor service, unreliable air-conditioning and payment disputes

Guest as saying

Room nice air-conditioning poor

Flag

ixigoer •

Group • Malaysia • Sep 2026

Extremely disappointing and horrible experience.This was one of the worst hotel stays I have experienced. The service was extremely poor, the staff were unprofessional, and the overall experience was nowhere close to what was promised.The room/stay experience was disappointing, and the way the situation was handled by the hotel made things even worse. There was a complete lack of proper communication and customer care.For the price paid, the service and hospitality were absolutely unacceptable. I would strongly recommend that people think twice before booking this hotel. Definitely not an experience I would want to repeat.

Flag

ixigoer •

Family • India • Sep 2026

In my entire life I have never seen this kind of behavior by any hotel owner and staffs, they ask unnecessary money like they feel people don't know about the additional charges. Never visit guys, it's not at all worthy.

Flag

ixigoer •

Group • India • Sep 2026

Explore the Area

72 Vellaikannu Theatre Rd, 625016

Around the property

    Koodal Azhagar Temple

    2.97 km

    Devaki Cancer Institute

    0.33 km

    Sri E N T Hospital

    0.31 km

    Madurai Railway Station

    1.85 km

    St. Mary's Cathedral Church

    3.69 km

    Janet Hospitals

    0.44 km

    Tiruchirapalli international Airport (TRZ)

    114.27 km

    Jebam Hospital

    0.21 km

    Srinivasa Hospital, Madurai

    0.41 km

    Vasan Eye Care Hospital, Madurai

    0.03 km

    Vandiyur Mariamman Teppakulam

    6.07 km

    Madurai Government Museum

    4.7 km

    Sri Meenakshi Temple

    2.75 km

    Prasanna Kumaran Hospital

    0.5 km

    Alagarkoil Temple and Shrine

    20.74 km

    Thirumalai Nayakar Mahal

    3.5 km

    Jaisee Hospital

    0.43 km

    Keerthi Hospital

    0.37 km

    Aarapalayam Bus Terminus

    1.09 km

    Pazhamudhir Solai

    4.29 km

    Manoharan Stores

    2.47 km

    Madurai Airport (IXM)

    10.06 km

    Arasi Hospital

    0.08 km

6.2

Good

171 Users

Guest Impressions

spotlight icon

Staff service ranges from helpful and polite to rude or unprofessional.

Air conditioning is sometimes restricted or poorly functioning during stays.

The fifth-floor location, confusing entrance, and inadequate lift access complicate arrival.

Cleanliness

6.5

Rooms and bathrooms were clean, but entrances and lifts were not.

Room Comfort

5.8

Room comfort was mixed, with comfortable beds but unreliable air-conditioning.

Staff

5.2

Staff service was mixed, ranging from polite and helpful to unprofessional and hostile.

Value for Money

4.2

Value was poor amid disputed charges, lost payments, and disappointing experiences.

Total Reviews

All Reviews (10)
Group (3)
Family (2)
Couple (1)
Solo Traveller (3)
Business (1)

Good

6.4

Room nice air-conditioning poor

Flag

ixigoer •

Group • Malaysia • Sep 2026

Horrible experience

2.0

Extremely disappointing and horrible experience.This was one of the worst hotel stays I have experienced. The service was extremely poor, the staff were unprofessional, and the overall experience was nowhere close to what was promised.The room/stay experience was disappointing, and the way the situation was handled by the hotel made things even worse. There was a complete lack of proper communication and customer care.For the price paid, the service and hospitality were absolutely unacceptable. I would strongly recommend that people think twice before booking this hotel. Definitely not an experience I would want to repeat.

Flag

ixigoer •

Family • India • Sep 2026

Worst Hospitality

2.0

In my entire life I have never seen this kind of behavior by any hotel owner and staffs, they ask unnecessary money like they feel people don't know about the additional charges. Never visit guys, it's not at all worthy.

Flag

ixigoer •

Group • India • Sep 2026

AC was not working

8.8

They have centralised ac system. They will off the ac in the first half and will only on it during night. They give useless replies like sue to power outrage,ac is not working but other appliances will be working.

Flag

ixigoer •

Couple • India • Aug 2026

Positive Stay Experience

10

Had a very positive experience

Asha Tiwari •

Solo Traveller • Jul 2026

Hotel Facilities

amenity
Access

Couples only

Exterior corridor

24*7 Front Desk

Express Check-in/out

Non-smoking rooms

Soundproof rooms

Suitable for adults

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Smoke detectors

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Exterior corridor

Fan

First Aid kit

Free drinking water

Hand sanitiser

Ironing facilities

Marbled/tiled floor

Mosquito net

Shelf for clothes

Soundproofing

Study table

Television

Wake-up call

amenity
Bathroom

Private bathroom

Shower

Toiletries

Towels

amenity
Family and kids

Family room

amenity
Transfers and transport

Nearby Car Parking

Airport transfer

Bicycle parking

Car rental service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Food and drinks

Restaurants

24*7 Room Service

Vending Machine

amenity
Accessibility

Elevator access

Wheelchair-accessible

amenity
Other facilities

Elevator access

Newspaper

amenity
Languages spoken

English

Hindi

Tamil

amenity
Services and conveniences

Contactless Check-in/Check-out

Air conditioning in Public Area

Free car parking

Laundry Service

Currency Exchange

Dry-Cleaning

Invoice Provided

Salon

Shops

Smoking Area

amenity
Safety and cleanliness

Safe Dining Space

First Aid kit

Hand sanitiser

Contactless Check-in/Check-out

Body Thermometer

Doctor/Nurse on Call

Hygiene Certification

Mask-wearing staff

Safety Protocol-trained staff

Sterilising Equipment

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 11:00 AM

Children and extra beds

Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Year property opened - 2022
  • Number of floors - 5
  • Number of rooms - 19
  • Most recent renovation - 2026
  • Non-smoking rooms/floors - yes
  • Check-out from - 10:30
  • Check-in until - 23:00

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Frequently Asked Questions when booking Hotel D Grand

What is the location of Hotel D Grand?

Hotel D Grand is located at 72 Vellaikannu Theatre Rd, 625016.

What is the check-in and check-out time at Hotel D Grand?

The standard check-in time at Hotel D Grand is 12:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

Yes, breakfast is included in the room rate at Hotel D Grand.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Hotel D Grand.

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