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The Heritage Madurai Hotel

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Near Fenner & Passport Office, NO 11, , Melakkal Road, Kochadai, 625016

Exterior view
FacilitiesSwimming pool
88+ Photos

Centrally Located

Conveniently situated near major attractions like Meenakshi Temple.

Tasty Food

Delicious meals with a variety of options, especially breakfast.

Excellent Service

Staff are friendly and attentive, ensuring a pleasant stay.

Luxury Stay

Spacious rooms with private pools and comfortable amenities.

The Heritage Madurai Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by resort. Should you require transportation to or from the airport, resort is able to organize it prior to your arrival date. Taxi, car hire and shuttle offerings at the resort simplify arranging your excursions, explorations, and additional activities in Madurai.Visitors can take advantage of complimentary parking directly at the resort. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements.Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the resort's ticket service and tours.Traveling with minimal baggage is achievable at The Heritage Madurai Hotel, as the resort's laundromat, dry cleaning service and laundry service ensures your garments stay fresh.Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay.The resort maintains a completely smoke-free zone, providing a breathable atmosphere.Smoking is limited to specified smoking zones.Each accommodation at The Heritage Madurai Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the resort offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests at the resort can enjoy top-notch in-room entertainment with daily newspaper, television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal.The Heritage Madurai Hotel offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within resort. Should you prefer not to venture out for a meal, the enticing culinary choices at resort are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at resort's bar.The Heritage Madurai Hotel provides a superb assortment of leisure amenities for guests to enjoy. Unwind after a long day by stopping by massage, spa and sauna to rejuvenate your senses.Each day at resort, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. Bypass the formal attire and choose a laid-back mixed drink or brew at resort's waterside lounge.For individuals who don't want to skip their exercise routine, visiting the resort fitness center ensures you maintain your vitality and wellness.

Popular Facilities

Indoor Swimming Pool

Indoor Swimming Pool

Internet services

Internet services

Buffet Breakfast

Buffet Breakfast

24*7 Room Service

24*7 Room Service

Bar

Bar

Fitness Centre

Fitness Centre

Club Standard Room
Recommended Deal

Club Standard Room

Free Cancellation

Free Breakfast

Free Valet Parking

₹6,204

+ ₹850 taxes and fees, per night, per room

8.7

Excellent

1708 reviews

92% positive reviews in last few months

Guest as saying

Stay was good , but the needs weren't met , cleanliness to minor details is a major red flag. Lots of mosquitos and cockroaches found which we were taken aback. Would rate 3 stars since there are many competitive stays in this high price range. Housekeeping staffs were kind.

Flag

Couple • India • Apr 2026

We have an excellent stay here. Felt at Home. Very friendly staff made our stay super comfortable. They in fact personalised food for us too.

Flag

Family with teens • India • Mar 2026

Title: A Truly Memorable Heritage Experience ’ Exceptional HospitalityMy senior citizen parents recently stayed at Heritage Madurai, and I would like to extend my heartfelt appreciation to the entire team for making their visit such a beautiful and memorable experience.From the moment they arrived, the level of warmth, coordination, and genuine care extended by the staff was exceptional. As parents travelling alone, their comfort and ease were my biggest concern, but the team ensured they felt welcomed, supported, and completely at home throughout their stay.A very special thanks to Mr. Senthil Kumar, F&B Manager, who remained in regular contact with both my parents and myself, personally checking on their comfort and ensuring every requirement was thoughtfully taken care of. His attentiveness and hospitality truly reflect the spirit of this wonderful property.As described by my parents, the hotel itself is simply breathtaking. The property beautifully preserves an ancestral heritage charm while offering a peaceful and elegant atmosphere. The architecture, landscaping, and overall aesthetic create a unique experience that feels authentic, serene, and deeply connected to tradition.My parents rated the property 10/10 for its atmosphere, hospitality, location, and the warmth demonstrated by the entire team. The way the hotel maintains its heritage character while delivering modern comfort is truly commendable.Thank you once again to everyone at Heritage Madurai for creating such meaningful memories for my parents. Based on their experience, I would wholeheartedly recommend this property to anyone looking for a refined heritage stay combined with exceptional hospitality.Warm regards,R. Nishant(Review shared on behalf of my parents)

Nishant R •

Family • Mar 2026

Explore the Area

Near Fenner & Passport Office, NO 11, , Melakkal Road, Kochadai, 625016

Around the property

    G.V Hospital

    0.21 km

    Vijaya Hospital, Madurai

    0.57 km

    Vijayaraj Speciality Hospital

    0.69 km

    UPHC Bethaniapuram

    0.99 km

    Srinivasa Hospital, Madurai

    1.04 km

    Sri Lakshmi Hospital, Madurai

    1.06 km

    Sri E N T Hospital

    1.18 km

    Annai Hospital

    1.24 km

    Vasan Eye Care Hospital, Madurai

    1.26 km

    Arasi Hospital

    1.33 km

    Aarapalayam Bus Terminus

    1.82 km

    Vilangudi Railway Station

    1.95 km

    Sri Meenakshi Temple

    3.96 km

    Koodal Azhagar Temple

    4.22 km

    Thirumalai Nayakar Mahal

    4.72 km

    St. Mary's Cathedral Church

    4.92 km

    Pazhamudhir Solai

    5.1 km

    Madurai Government Museum

    5.69 km

    Vandiyur Mariamman Teppakulam

    7.26 km

    Madurai Airport (IXM)

    10.86 km

    Alagarkoil Temple and Shrine

    20.73 km

    Tiruchirapalli international Airport (TRZ)

    114.16 km

8.7

Excellent

1k+ Users

Guest Impressions

spotlight icon

Guests appreciate the family-friendly amenities and activities available.

Many enjoyed the serene environment and lush greenery.

Staff are noted for their warm hospitality and attentiveness.

Staff

9.1

Friendly and attentive staff providing excellent service.

Location

8.6

Conveniently located near major attractions.

Room Comfort

8.6

Spacious rooms with modern amenities.

Food

8.4

Diverse menu with delicious options.

Value For Money

8.0

Offers good value for the quality of stay.

Cleanliness

7.6

Generally clean, but some areas need improvement.

Total Reviews

All Reviews (10)
Couple (2)
Family with teens (1)
Family (3)
Solo Traveller (3)
Group (1)

Overall a decent stay.

7.6

Stay was good , but the needs weren't met , cleanliness to minor details is a major red flag. Lots of mosquitos and cockroaches found which we were taken aback. Would rate 3 stars since there are many competitive stays in this high price range. Housekeeping staffs were kind.

Flag

Couple • India • Apr 2026

Real old charm at Temple City

10.0

We have an excellent stay here. Felt at Home. Very friendly staff made our stay super comfortable. They in fact personalised food for us too.

Flag

Family with teens • India • Mar 2026

Memorable Heritage Stay

10.0

Title: A Truly Memorable Heritage Experience ’ Exceptional HospitalityMy senior citizen parents recently stayed at Heritage Madurai, and I would like to extend my heartfelt appreciation to the entire team for making their visit such a beautiful and memorable experience.From the moment they arrived, the level of warmth, coordination, and genuine care extended by the staff was exceptional. As parents travelling alone, their comfort and ease were my biggest concern, but the team ensured they felt welcomed, supported, and completely at home throughout their stay.A very special thanks to Mr. Senthil Kumar, F&B Manager, who remained in regular contact with both my parents and myself, personally checking on their comfort and ensuring every requirement was thoughtfully taken care of. His attentiveness and hospitality truly reflect the spirit of this wonderful property.As described by my parents, the hotel itself is simply breathtaking. The property beautifully preserves an ancestral heritage charm while offering a peaceful and elegant atmosphere. The architecture, landscaping, and overall aesthetic create a unique experience that feels authentic, serene, and deeply connected to tradition.My parents rated the property 10/10 for its atmosphere, hospitality, location, and the warmth demonstrated by the entire team. The way the hotel maintains its heritage character while delivering modern comfort is truly commendable.Thank you once again to everyone at Heritage Madurai for creating such meaningful memories for my parents. Based on their experience, I would wholeheartedly recommend this property to anyone looking for a refined heritage stay combined with exceptional hospitality.Warm regards,R. Nishant(Review shared on behalf of my parents)

Nishant R •

Family • Mar 2026

Unforgettable Heritage Stay

10.0

From the first to last minute,Heritage Madurai never disappointed...We stayed in a Geoffrey Bawa room,beautiful and tastefully decorated,with enormous bed sublime linen and 2 outside spaces...What made it extra special was the staff,especially Monica,Jo and Rama.. their attentive service was incredible but not overboard....Every single meal was delicious and authentic ’’It was an unforgettable time...Thank you to all that made it perfect....Lou & Steve.

Lou Blakeman •

Couple • Feb 2026

Terrible Food Poisoning

2.0

Worst experience. Attended my cousin wedding yesterday. Very worst food quality..no proper hygiene... though it's a buffet none of the food was warm. My whole family got food poison, kids started to vomit.. we didn't anything outside. The whole day v had from heritage only. Worst food tasted also. Heritage madurai just the hype ... Nothing much.

Ganga Jeyakumar •

Family • Feb 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Express Check-in/out

Non-smoking rooms

Soundproof rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Sauna

Kitchen

First Aid kit

Hair dryer

Hand sanitiser

Ironing facilities

Linens

Mini bar

Safe box

Seating area

Shelf for clothes

Tea/Coffee maker

Telephone

Wake-up call

Safety Deposit Box

amenity
Bathroom

Shower

Toiletries

amenity
Family and kids

Play area

Kids club

amenity
Transfers and transport

Onsite car parking

Airport transfer

Car rental service

Shuttle service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Kitchen

Tea/Coffee maker

amenity
Food and drinks

Buffet Breakfast

24*7 Room Service

Bar

Alternative Meal Arrangement

Coffee Shop

Kitchen

amenity
Activities and sports

Indoor Swimming Pool

Fitness Centre

Game room

Kids' swimming pool

Badminton Court

Bicycles

Dartboard

Hiking

On-Site Entertainment

Table tennis

Ticket Services

Tours

Yoga Room

Spa/sauna

amenity
Accessibility

Elevator access

Wheelchair-accessible

amenity
Outdoor

Garden/Backyard

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

German

Tamil

amenity
Services and conveniences

Facilities for Differently-Abled Guests

Photocopy/fax in business center

Luggage Storage

Self-Service Laundry

Contactless Check-in/Check-out

Currency Exchange

Dry-Cleaning

Food Delivery

Postal Service

Shrine

Smoke-Free Property

Smoking Area

Concierge

Air conditioning in Public Area

Free car parking

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Body Thermometer

Breakfast Takeaway Service

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Free Face Masks

Hot water linen and laundry washing

Individually-wrapped food options

Mask-wearing staff

No Shared Stationery

Physical Distancing of at least 1 metre

Professional Sanitisation and Disinfection Services

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

First Aid kit

Hand sanitiser

Contactless Check-in/Check-out

Hotel Policies

Check-in:

From: 2:00 PM

Check-out:

To: 10:30 AM

Property Policies

  • Guest must be over 18 years of age to check-in to this hotel.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  • The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  • Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  • Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  • There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  • All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  • Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
  • Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.

Property Information

  • Car parking slots - 50
  • Check-in Instruction -

    Check-In Instructions

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Special Check-In Instructions

    This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

    Know Before You Go

    • A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
    • A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.

    Mandatory Fees

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Christmas Eve (December 24) Gala Dinner per adult: INR 2500
    • Christmas Eve (December 24) Gala Dinner per child: INR 1250 (from 5 to 11 years old)
    • New Year's Eve (December 31) Gala Dinner per adult: INR 4000
    • New Year's Eve (December 31) Gala Dinner per child: INR 2000.00 (up to 11 years old)

    We have included all charges provided to us by the property.

    Optional Fees

    • Airport shuttle fee: INR 950 per vehicle (one-way)
    • Rollaway bed fee: INR 2000.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Number of floors - 2
  • Number of rooms - 73

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Frequently Asked Questions when booking The Heritage Madurai Hotel

What is the location of The Heritage Madurai Hotel?

The Heritage Madurai Hotel is located at Near Fenner & Passport Office, NO 11, , Melakkal Road, Kochadai, 625016.

What is the check-in and check-out time at The Heritage Madurai Hotel?

The standard check-in time at The Heritage Madurai Hotel is 2:00 PM, and check-out is at 10:30 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at The Heritage Madurai Hotel.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at The Heritage Madurai Hotel.

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