The Ummed Ahmedabad Airport

Extremely disappointed. The multi cuisine restaurant food quality and service is very poor. After checking into the room, shower water pressure was extremely low. When complained told that is the water presssure. No hand towels, tissue box was almost empty. WiFi is extremely slow. Think twice before booking here.

This is a 2-3 star hotel at best. Definitely not 5 stars.Bathroom: sink faucet water doesn’t come out far enough and you have to awkwardly move your hands against the faucet to rinse your hands. There is mold all over the wooden items in the bathroom. A LOT of mold in the sink. Dust and dirt in all corners as if it’s never been cleaned. The shower is lukewarm and the shower head spray sprays water in 50 directions and it is hard to actually shower properly. Toilet paper roll was broken.Room: Many outlets don’t work, wifi kept disconnecting. Bedding is not 5 star quality and is uncomfortable.Hallway floors look like they have never been cleaned.Trust the reviews! Don’t come!

The Ummed Ahmedabad is a beautiful heritage-style hotel with a calm and royal atmosphere. The architecture and interiors reflect traditional Rajasthani elegance, giving a palace-like experience from the moment you enter.Rooms are spacious, clean, and well maintained with all modern amenities. The food is very good, especially the breakfast spread, offering a nice mix of Indian and continental options. Restaurant staff are polite, attentive, and ensure comfortable dining.The hotel is surrounded by greenery, which makes it peaceful and perfect for relaxation despite being close to the airport. The staff deserves special appreciation for their warm hospitality and professional behavior.Overall, The Ummed Ahmedabad is an excellent choice for business travelers, families, and anyone looking for a luxurious and serene stay.Highly recommended.

Absolutely pathetic service. Avoid this hotel like the plague if you want good rest and peace of mind.This hotel has absolutely no SOP for any of its departments and is staffed with incompetent people across various departmentsThe room service order takers are incompetent beyond words. I had placed n order with tooom service for dinner to be delivered at at 11 pm since I have. Night duty assignment.The order was delivered promptly at 8:30 pm while I was asleep with a DND on the room. The person delivering the order kept knocking incessantly 3 to 4 times so I had no choice but to wake up. Furthermore the order was entirely wrong and the person insisted that the order was placed from my room.There is no sanctity of the DND in this hotel.I called to speak with the room service manager 3 times and was told he would call back. No such luck given the level of unprofessional in this hotel. The Restaurant manager Yogender has no clue what his staff is up to.Reception has no answer and is completely useless.Looks like everyone here is hired off the streets with no training in hospitality.

As we are attending a wedding reception in Anand the previous day in Feb 2026 and leave for Mumbai (for onward journey to the US) at 9 PM from Ahmedabad the next day, we were looking for a day room near the airport to relax for some time. When I looked up on their website, I didn't find any availability. When I called the hotel, the lady that picked up the phone said I need to talk to Anurag Tomar, who supposedly is a sales manager. When I called him once, he didn't pick up the phone. When I called him again later, he sounded quite annoyed. When I asked for the day room, he first screened me as if I am trying to use for quick sex. (Local ID not accepted. What city are you coming from and going to? Etc.) Is someone going to plan for that more than 4 months in advance? Are you serious? Then, he asked me to send all my details on WhatsApp to his mobile number. He also demanded Rs. 7,000 upfront deposit. When I told him that he should be able book the room with the credit card on file, he again hung up. I sent him the details last night, but till now, he has not even read the message, let alone take care of it. All along, his communication was rude and mannerless. Is that how the manager of a 5-star hotel behaves? Why is there no availability online but when I call him, there is availability? When I called the hotel number, why can't anyone over there check and do the booking? FYI. I already have a home in Ahmedabad but no one lives there because I and my entire extended family lives in the US. I believe it would be better to just get it cleaned in advance and spend a few hours there, rather than dealing with such unprofessional people.