Ambassador, New Delhi - IHCL SeleQtions

This is a very well situated hotel. The staff is wonderful and I had a great experience while there. The rooms are a bit old by US standards, so just keep that in mind. But everything was clean and my room and bathroom were very spacious. We also attended a celebration on their front courtyard and it was beautiful. The hotel was amazing when it came to coordinating transportation to/from airport and also to destinations like the Taj Mahal.

I had a truly wonderful stay, made even better by the exceptional service. From the moment I arrived, the hospitality was warm and genuine. I want to give a special shout-out to Mr. Prakash and Mr. Sahoo, who went above and beyond to ensure everything was perfect at the Yellow Brick Road during breakfast.

’’’’’Hotel Ambassador is a beautiful heritage property with a rich history, and staying here truly feels special. Though it is an old property, it is exceptionally well maintained, clean, and comfortable.The breakfast was very good, and a special mention to Mr. Prakash for his courteous and attentive service. Room service was prompt, and the in-room amenities were thoughtfully provided.I am especially thankful for the warm and professional behavior of the front office staff’Aastha, Tanuja, Tashi, and Emrul. Their hospitality truly enhanced the experience. Wishing the entire team all the very best and encouraging them to keep up their excellent service in the days ahead.

Commendation for Exceptional ServiceDear Ambassador Hotel Team,I am writing to express my sincere appreciation for the exceptional service I have received during my recent stays. Having stayed more than 30 nights at your property already this year, the Ambassador Hotel has truly become my favourite place to stay.I would like to extend a special thank you to the following team members who make every visit remarkable:’Bell Desk Team Mr. Kishan, Mr. Harsh Pal & Mr. Emrul):??Thank you for always greeting me with such wonderful smiles and making me feel welcome from the moment I arrive.’Front Desk Team Ms. Tanuja & Ms. Astha:??I truly appreciate your swift responses and helpfulness. You consistently make the check-in and check-out process seamless while ensuring I am allocated the best rooms.’Housekeeping Team (Mr. Bhup Singh & Supervisor Ms. Lakshmi):??Mr. Bhup Singh’s dedication is incredible; his cleaning is impeccable. I also want to thank Ms. Lakshmi for her "microscopic" checks’I have never found a single flaw in my room.’Restaurant & In-Room Dining (Ms. Apoorva & Ms. Shanthi):??A special mention to Ms. Shanthi, whose excellent suggestions always convince me to try new dishes, all of which have been delicious.’Culinary Team (Chef Dev & Sandeep):??Thank you for always customizing my meals exactly to my taste; the food is consistently fantastic.’Security Team (Mr. Banty, Zaffar, and the entire team):??I appreciate your constant attentiveness and for making the hotel feel safe and secure.Each and every staff member I encountered has been incredibly attentive, efficient, and kind. This high level of hospitality truly sets the Ambassador Hotel apart and makes every stay memorable.I will happily continue to recommend your hotel to my friends and colleagues. Thank you once again for the wonderful experiences.Sincerely,Ramanjaneya Bangla