FabHotel Suvee Boutique

We faced hardship while booking through Agoda and faced hardship with delayed check-in process due to booking confusions. Agoda website seems to be misguiding guests during booking. When one tries to book 2 adults with better deal options, one may see better price for one adult option without explicitly showing this deal is meant for one person. When one try to select dates for better deal price, it defaults show 2 Adults, and if you move forward to booking, you end up booking for one adult option. Ideally, when you select 2 Adults, it should not show one person option or default disable one person option. This is a classical misguiding and logical error found in Agoda booking. Moreover, no Fab property has option to choose 2 Adults + extra mattress option. Due to this, I suffered a lot. I even tried modifying Agoda booking, but didn't allow. Based on reception staff suggestion, I also tried calling Fab customer care on manual conversation mode but it keeps repeating only IVR option.To avoid this online misguiding, I even tried a day before with staff though phone and they insisted to book only online. If they could have taken by offline booking or at least guided in online booking my problem might have solved.At least, reception staff tried helping to choose another Fab property near-by with minor additional charges. Again, what I ended up getting room with AC not working. They eventually helped in transferring to smaller room with working AC. Though, I accepted, money I paid is not worth for the room we stayed. We ended up staying in a cramped space, but to our relief all basic needs are addressed (TV, toiletries).Only consolation is there was a road side car parking that security guard helped even though property has no designated car parking.

Family • India • Jun 2026

We encountered difficulties booking through Agoda and experienced delays during check-in because of booking confusion. Agoda's website appears to mislead guests when booking. For example, when trying to book for 2 adults with better deal options, the site may show a lower price for a single adult without clearly indicating that the deal is for one person. Selecting dates for the better deal defaults to 2 adults, but proceeding with booking results in a reservation for one adult. Ideally, selecting 2 adults should not display or allow booking for one person. This is a clear misleading and logical error on Agoda's part. Additionally, no Fab property offers an option for 2 adults plus an extra mattress, which caused me significant trouble. Attempts to modify the Agoda booking were unsuccessful. Following reception staff advice, I called Fab customer care for manual assistance, but only got repeated IVR options. To avoid online confusion, I even called the staff a day earlier, but they insisted on booking online. If offline booking or better online guidance had been available, my issue might have been resolved. The reception staff did try to help by suggesting another nearby Fab property with a small extra charge. However, the AC in the room I got was not working. They eventually moved me to a smaller room with a working AC. Although I accepted this, the room was cramped and not worth the money paid. Still, all basic needs like TV and toiletries were met. The only positive was roadside car parking where the security guard assisted, despite the property lacking designated parking.

We enjoyed a nice stay at your hotel. The room was tidy and clean. We will definitely suggest it to our friends and neighbors.

Good 👍

Excellent

Couple • India • Mar 2026