Hotel Benzz Park Chennai

Extremely disappointing experience for a 4-star hotel.This hotel used to be our trusted hotel in India. We stayed here three times in just one month, for almost 15 days in total, because we genuinely liked the hotel and had confidence in the service. Unfortunately, our last experience completely changed our opinion.The main issue was the check-out time. We checked out around 11:00 AM instead of 8:00 AM, and the hotel charged us almost ’4,500 for just a few hours of delay. What is particularly unacceptable is that nobody informed us beforehand that the check-out time was 8:00 AM. We did not receive any call or warning in advance. They only called us at around 10:30 AM to inform us, when according to them we were already late.On top of that, the hotel is currently under renovation, and we were given a room where there was a lot of noise very early in the morning because of the renovation work. We had already informed the reception staff about the noise, but nothing was done to properly address the issue.What makes this even more disappointing is that, despite everything, we had actually planned to book another night at this hotel later on. However, because of this experience and especially the way the reception staff handled the situation, we decided not to return.We were particularly disappointed by the attitude and behavior of Sumithra and Imtiaz at the reception.After being loyal customers and staying at this hotel three times in one month, we expected at least some consideration, communication and respect. Instead, we felt that we were treated simply as customers to be charged.A very disappointing way to end what had previously been a good relationship with this hotel. For a 4-star property, we expected much better. Unfortunately, we can no longer recommend this hotel.

The hotel is very good for stay. The rooms are neat, clean and have good space so you dont feel congested. The staffs are also polite and professional.

Worst experience ever. Booked on 14.07.2027 for 17.07.2027. Received the booking confirmation from Hotel. When reached for boarding simply said that uh nable to provide room. Simple sorry. Best service I received ever. Keep it up...

Hotel Benzz Park in T. Nagar, Chennai, is a fantastic choice for both business travelers and shopping enthusiasts. Its unbeatable central location offers effortless access to major textile hubs, jewelry markets, and corporate offices. The rooms are consistently clean, spacious, and well-maintained, featuring reliable high-speed Wi-Fi and crisp linens. Guests can enjoy a complimentary breakfast spread loaded with authentic, delicious South Indian favorites like idlis and dosas. Backed by warm hospitality and polite staff, it delivers excellent mid-range value

The hotel is under renovation, which caused a lot of disturbance, and the rooms are only average. It's better to choose another hotel at this price.The AC stopped working at around 11 PM. I called the staff 2’3 times before they came and fixed it, but after that, the temperature could not be increased or decreased.In the morning, there was also a hot water issue. Additionally, the room's power switch was not properly fixed, which could be dangerous for anyone travelling with kids.Overall, the hotel is not worth the amount charged. During checkout, there was a guest shouting at the hotel employees regarding room service, which created an unpleasant experience. Totally not worth the money.