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Hotel City Castle

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hotel city castle 216, city center opp bus stand near guru nanak bhawan, 143001

54+ Photos

Close to Tourist Attractions

Conveniently located near the Golden Temple and bus stand.

Excellent Service

Staff is friendly and provides prompt service to guests.

Tasty Food

Food quality is good, with a variety of options available.

Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Amritsar.The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.During your stay at this fantastic hotel, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and blackout curtains.For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Experience unparalleled comfort as groceries can be brought right to your room at Hotel City Castle through their distinctive delivery assistance.Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its shared kitchen.Hotel City Castle provides a superb assortment of leisure amenities for guests to enjoy.Treat and spoil yourself by taking a trip to salon.

Popular Facilities

Internet services

Internet services

Restaurants

Restaurants

24*7 Room Service

24*7 Room Service

Facilities for Differently-Abled Guests

Facilities for Differently-Abled Guests

Air-conditioned rooms

Air-conditioned rooms

Daily housekeeping

Daily housekeeping

Super Deluxe Room
Recommended Deal

Super Deluxe Room

Free Cancellation

Parking

Book with ₹0

₹1,111

+ ₹218 taxes and fees, per night, per room

5.8

Pleasant

451 reviews

78% positive reviews in last 3 months

Guest as saying

I was stayed three days and there was amazing rooms and good service.

Priyanka Dammai •

Solo Traveller • Feb 2026

Rooms were not clean, wash room are in very bad condition, seepage are there in washroom with fungus, There was no dustbin available in the washroom or in rooms, there was a foul smell coming from the pillows, the towels had not been washed, the tea cups were slightly sticky, they did not even give us hot water in the morning for bathing. If you ask or tell anything to that staff about tea cups or pillows or blankets, then they say it is like this only, if you want it then take it otherwise take care of yourself. We have never had such a bad experience. It's really a very worst experience.

Flag

Vaishali Warudkar •

Family • India • Aug 2025

His tv was not working and on bedsheet are dirty and on bed are very much insect and things are broken

Nidhi Singh •

Solo Traveller • Jun 2025

Explore the Area

hotel city castle 216, city center opp bus stand near guru nanak bhawan, 143001

Around the property

    Talwandi Hospital

    0.06 km

    Tarn Taran Sahib

    0.29 km

    Amritsar Bus Stand

    0.29 km

    Santokhsar Sahib

    0.32 km

    Gurudwara Saragrahi Sahib

    0.32 km

    Gurudwara Guru Ka Mahal

    0.32 km

    Digamber Jain Temple

    0.36 km

    Khurana Dental Clinic

    0.39 km

    Heritage Shawls

    0.39 km

    Khair-ud-Din Masjid

    0.83 km

    Jallianwala Bagh

    1.03 km

    Gandhi Gate

    1.14 km

    Dukh Bhanjani Ber Tree

    1.27 km

    Golden Temple

    1.29 km

    Akal Takht

    1.33 km

    Durgiana Temple

    1.53 km

    Maha Raja Ranjit Singh's Statue

    1.54 km

    Amritsar Railway Station

    1.88 km

    Rama Krishna Traders

    1.45 km

    Gobindgarh Fort

    2.46 km

    Khalsa College

    5.93 km

    Sri Guru Ram Dass Jee International Airport (ATQ) - India

    11.39 km

    Allama Iqbal International Airport (LHE) - Pakistan

    46.55 km

5.8

Pleasant

451 Users

Guest Impressions

spotlight icon

Guests appreciate the central location near attractions.

Many found the staff friendly and accommodating.

Cleanliness and maintenance are common concerns among guests.

Location

8.9

Conveniently located near major attractions.

Food

6.6

Food quality is variable and could be better.

Staff

6.4

Staff is generally helpful but can be inconsistent.

Room Comfort

5.4

Rooms are basic and may lack proper maintenance.

Value For Money

4.4

Offers budget-friendly options but lacks quality.

Cleanliness

2.8

Cleanliness standards need significant improvement.

Total Reviews

All Reviews (10)
Solo Traveller (6)
Family (3)
Couple (1)

Comfortable Stay

10.0

I was stayed three days and there was amazing rooms and good service.

Priyanka Dammai •

Solo Traveller • Feb 2026

Horribly Unclean Stay

2.0

Rooms were not clean, wash room are in very bad condition, seepage are there in washroom with fungus, There was no dustbin available in the washroom or in rooms, there was a foul smell coming from the pillows, the towels had not been washed, the tea cups were slightly sticky, they did not even give us hot water in the morning for bathing. If you ask or tell anything to that staff about tea cups or pillows or blankets, then they say it is like this only, if you want it then take it otherwise take care of yourself. We have never had such a bad experience. It's really a very worst experience.

Flag

Vaishali Warudkar •

Family • India • Aug 2025

Poor Room Condition

4.0

His tv was not working and on bedsheet are dirty and on bed are very much insect and things are broken

Nidhi Singh •

Solo Traveller • Jun 2025

Not Family Friendly

2.0

Seedy hotel. No family should stay at this dirty hotel.

Flag

Family • Malaysia • Mar 2025

Not Worth the Price

4.0

The room was not spacious, also not very clean, The food was ok .According to price the room was not worthy.

Amita kanoje •

Solo Traveller • Mar 2025

Hotel Facilities

amenity
Access

24*7 Front Desk

Express Check-in/out

Intercom

Private Check-in/out

amenity
Safety and security

24*7 Security

Fire extinguisher

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Kitchen

Blackout curtains

Extra bathroom

Fan

First Aid kit

High floor

Ironing facilities

Linens

Mirror

Slippers

Telephone

Wake-up call

Safety Deposit Box

amenity
Bathroom

Bathroom telephone

Shower

amenity
Family and kids

Family room

amenity
Transfers and transport

Onsite car parking

Airport transfer

Car rental service

Shuttle service

Taxi/Cab service

amenity
Internet access

Internet services

amenity
Food and drinks

Restaurants

24*7 Room Service

Coffee Shop

Grocery Delivery

In-Room Breakfast

Kitchen

amenity
Activities and sports

Hiking

Outdoor Recreational Activities

Ticket Services

Tours

amenity
Services and conveniences

Facilities for Differently-Abled Guests

Luggage Storage

Laundry Service

Fireplace

ATM

Contactless Check-in/Check-out

Dry-Cleaning

Food Delivery

Gift/Souvenir Shop

Salon

Shops

Smoking Area

Free car parking

Concierge

amenity
Outdoor

Garden/Backyard

amenity
Accessibility

Elevator access

Wheelchair-accessible

amenity
Safety and cleanliness

Body Thermometer

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Free Face Masks

Individually-wrapped food options

Mask-wearing staff

No Shared Stationery

Physical Distancing of at least 1 metre

Protective Screens in Common Areas

Regular Sanitisation of Rooms

Regularly disinfected rooms

Room Sealing after Sanitisation

Safe Dining Space

Safety Protocol-trained staff

Temperature Check

Contactless Check-in/Check-out

First Aid kit

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

Hotel Policies

Check-in:

From: 1:00 PM

Check-out:

To: 11:00 AM

Children and extra beds

Infant 0-2 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s)
  • Must use an extra bed which will incur an additional charge.
Guests above 12 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Information

  • Travel time to airport (minutes) - 25
  • Year property opened - 2008
  • Number of floors - 6
  • Room voltage - 220
  • Number of rooms - 25
  • Airport transfer fee - 600 INR
  • Most recent renovation - 2015
  • Breakfast charge (unless included in room price) - 210 INR
  • Number of restaurants - 1

Property Announcements

  • The property does not accept bookings from non-married couples. All couples checking into the same room must present a valid marriage certificate upon check-in as per the law. Otherwise, the property may reject the booking or request that a second room be booked.
    The property reserves the right of admission. Accommodation can be denied to guests posing as married couples if suitable ID proof is not presented at the time of check-in.
    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

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Frequently Asked Questions when booking Hotel City Castle

What is the location of Hotel City Castle?

Hotel City Castle is located at hotel city castle 216, city center opp bus stand near guru nanak bhawan, 143001.

What is the check-in and check-out time at Hotel City Castle?

The standard check-in time at Hotel City Castle is 1:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Hotel City Castle.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Hotel City Castle.

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