Destination
Check-in
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Rooms & Guests
Hotel Queens Tower( A Unit Of Hotel Khyber Continental)
209-A Queens Road near punjab national bank crystal chowk, 143001
Popular Facilities
Balcony/terrace
Balcony/terrace
Room Service
Terrace
Safe Dining Space
In-Room Breakfast
Deluxe Double Room
Parking
Pay At Hotel
+ ₹238 taxes and fees, per night, per room
8.0
Excellent
•78 reviews
Poor hygiene, rude service and room maintenance problems
Guest as saying
My experience with this hotel was very disappointing. The service was unacceptable, and the staff behaved rudely and unprofessionally. When I arrived at the scheduled check-in time, the hotel gate was locked. After contacting the staff, I was told the hotel was full and only a non-AC room was available. Even after agreeing to take that room, they refused to give it to me. Arriving at the confirmed check-in time to find the gate locked, being told the hotel is full, and then denied the only room they said was available was very frustrating. There was no proper help, no professionalism, and no concern for the trouble caused. The staff's attitude was very rude, making the whole experience stressful. I strongly advise against booking this hotel. Don't waste your money or face such issues, especially if you're traveling from another city relying on a confirmed booking. I'm writing this after going through that frustration.
AMANJOT •
Solo Traveller • Sep 2026Very poor hygiene and demand extra payment
ixigoer •
Group • India • Jul 2026Highly recommend
ixigoer •
Couple • India • Jul 2026
Around the property
Jallianwala Bagh
1.73 km
Gobindgarh Fort
1.6 km
Akal Takht
1.64 km
Golden Temple
1.7 km
Khalsa College
4.81 km
Dukh Bhanjani Ber Tree
1.77 km
Chikitsa Ent Hospital
0.51 km
Raunak Punjabi Jutti
0.43 km
Maha Raja Ranjit Singh's Statue
0.21 km
Guru Tegh Bahadur Hospital
0.3 km
Amritsar Railway Station
0.71 km
Maharaja Ranjit Singh Museum
0.52 km
Sri Guru Ram Dass Jee International Airport (ATQ) - India
10.05 km
Durgiana Temple
0.89 km
Gandhi Gate
0.73 km
Company Bagh
0.61 km
Rama Krishna Traders
0.23 km
Tarn Taran Sahib
1.34 km
Amar Ujala Trimurti Shopping Complex
0.61 km
Maharajah Ranjit Singh Panorama
0.6 km
Parveen Saini Hospital
0.49 km
S. Waryam Singh Hospital
0.33 km
Amritsar Bus Stand
1.09 km
Allama Iqbal International Airport (LHE) - Pakistan
45.66 km
8.0
Excellent
78 Users
Guest Impressions
Staff are often polite, cooperative, attentive and helpful during stays.
The location is convenient for major attractions, the railway station and nearby food options.
Location
7.5
The hotel is near a night food market with limited nearby dining options.
Staff
7.0
Staff experiences range from rude and unprofessional to cooperative, polite, and helpful.
Cleanliness
7.0
Cleanliness is mixed, with positive reports and complaints about hygiene and dirty rooms.
Room Comfort
6.8
Comfort varies from clean rooms to rooms with poor conditions and maintenance problems.
Value for Money
6.8
Value ranges from affordable stays to claims of extra payment and poor value.
Food
5.5
Dining is limited, with delivery reliance and few nearby pure vegetarian options.
Total Reviews
Frustrating Stay Experience
2.0
My experience with this hotel was very disappointing. The service was unacceptable, and the staff behaved rudely and unprofessionally. When I arrived at the scheduled check-in time, the hotel gate was locked. After contacting the staff, I was told the hotel was full and only a non-AC room was available. Even after agreeing to take that room, they refused to give it to me. Arriving at the confirmed check-in time to find the gate locked, being told the hotel is full, and then denied the only room they said was available was very frustrating. There was no proper help, no professionalism, and no concern for the trouble caused. The staff's attitude was very rude, making the whole experience stressful. I strongly advise against booking this hotel. Don't waste your money or face such issues, especially if you're traveling from another city relying on a confirmed booking. I'm writing this after going through that frustration.
AMANJOT •
Solo Traveller • Sep 2026Acceptable
3.6
Very poor hygiene and demand extra payment
ixigoer •
Group • India • Jul 2026I love the Easy check in and check out and rooms are clean rooms
9.2
Highly recommend
ixigoer •
Couple • India • Jul 2026No kitchen
8.8
You need to be dependent on swiggy/zomato for breakfast/lunch/dinner if not going out, limited pure veg options around. No kitchen isn't suitable for bed rea lovers.
ixigoer •
Family • India • Jun 2026Good budget hotel
10
Very good hotel clean hygiene comfortable stay very affordable prices nearby Night food market
ixigoer •
Business • India • May 2026Hotel Facilities
Access
24*7 Front Desk
Non-smoking rooms
Private Check-in/out
Soundproof rooms
Safety and security
24*7 Security
CCTV in common areas
Fire extinguisher
Safety/security feature
Smoke detectors
Room amenities
Balcony/terrace
Air-conditioned rooms
Daily housekeeping
Extra large bed
Fan
First Aid kit
Hand sanitiser
Heating
Ironing facilities
Shelf for clothes
Study table
Television
Safety Deposit Box
Bathroom
Shower
Toiletries
Family and kids
Family room
Kids' meal
Transfers and transport
Free car parking
Airport transfer
Car rental service
Shuttle service
Internet access
Internet services
Food and drinks
Room Service
In-Room Breakfast
Alternative Meal Arrangement
Activities and sports
Tours
Accessibility
Elevator access
Outdoor
Balcony/terrace
Other facilities
Elevator access
Languages spoken
English
Hindi
Services and conveniences
Terrace
Contactless Check-in/Check-out
Air conditioning in Public Area
Concierge
Free car parking
Luggage Storage
Laundry Service
ATM
Currency Exchange
Dry-Cleaning
Food Delivery
Grooming
Heating in Public Area
Invoice Provided
Smoke-Free Property
Smoking Area
Photocopy/fax in business center
Safety and cleanliness
Safe Dining Space
Breakfast Takeaway Service
First Aid kit
Hand sanitiser
Contactless Check-in/Check-out
Anti-Viral Cleaning Items
Body Thermometer
Cashless Payment Service
Doctor/Nurse on Call
Free Face Masks
Hot water linen and laundry washing
Individually-wrapped food options
No Shared Stationery
Physical Distancing of at least 1 metre
Professional Sanitisation and Disinfection Services
Protective Screens in Common Areas
Room Sanitisation Opt-Out Available
Room Sealing after Sanitisation
Safety Protocol-trained staff
Sanitised kitchen and tableware
Hotel Policies
Check-in:
From: 12:00 AM
Check-out:
To: 11:30 AM
Check-in
12:00 AM
Check-out
11:30 AM
Children and extra beds
- All children are welcome.
- Must use an extra bed which will incur an additional charge.
- Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Property Policies
- Primary Guest should be 18+ years of age
Property Information
- Check-out from - 11:00
- Check-in until - 00:00
Property Announcements
- Managed by a private host
Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.
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Frequently Asked Questions when booking Hotel Queens Tower( A Unit Of Hotel Khyber Continental)
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Is breakfast included in the room rate?
What identification is required at check-in?
What is the cancellation policy?
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