Hotel Ramtel Inn

We have booked room for one day with kids.(’5000) We really had bad experience of room full of odour but they sprayed room freshener after we requested still after sometime they smell was not bearable. I felt it was dust and room was not cleaned properly. Staffs are polite,but basic needs of hotel are not fullfilled. This property doesnt have car parking.we should leave our car in some other area.I request management to look over all this and provide better rooms as we pay.

As a guest, I feel it is important to share a serious safety concern from my stay at this hotel.During my visit, I noticed that a security guard on duty appeared to be under the influence of alcohol. His behavior was unprofessional and inappropriate for a hotel environment. Seeing a security staff member in this condition raised concerns about overall guest safety and the standards being maintained.Security personnel are expected to ensure a safe and comfortable environment for all guests. Incidents like this affect trust and leave a negative impression of the hotel.I hope the management takes this feedback seriously and ensures better supervision and professionalism among security staff in the future.

Three days ago, while travelling, I happened to stop at Haris Restaurant in Madurai, and I must say I was fully satisfied with the experience.The atmosphere was very pleasant and relaxing ’ a perfect spot to take a break in between a long journey. The ambience was neat and welcoming, making us feel comfortable immediately. The quality of the food was excellent, and everything we ordered was absolutely delicious.The service was prompt and efficient, which is truly appreciated when you are travelling and tired. The toilet facilities were clean and well maintained. I was also happy to see a play area for children and small shops around, which makes it a convenient and family-friendly stop.Overall, it is a wonderful place to relax, refresh, and enjoy tasty food during travel. I would definitely recommend it to anyone passing through Madurai.

Staff can be rude, at least not easy to deal with even for genuine concerns/requests.I booked a family suite for 3+1 guests. Had selected the exact guest count during the booking and paid accordingly. But the restaurant denied breakfast for the child saying that it is not included. I even offered to pay additional money (We were there after a long road trip and an early morning darshan and thus wanted to avoid having to go out and search for another restaurant ) but they refused that too and rudely. Basically a regular temple town hotel who knows people visiting have no other way but stay irrespective of the attitude/service. The property is located on the curb of a very busy junction. Dropping off and picking up is a challenge and can be frustrating too, especially if you have luggage. Vehicle parking is not available at the property but is at another place (walk-able distance, but crowded street).Edit (Based on the response from the property): Attached booking confirmation screenshot that clearly shows the guest count. Also, I volunteered to pay extra at the restaurant but still denied my request rudely saying they only stock exact amount of food that is needed (I asked bf for 4 year old!). Also the conversation regarding additional people being payable mentioned in the response, no that never happened.

Rooms are basic. Stayed there for 2 nights, it’s a basic lodge. Bed spreads had stains, same with towels. Its located at central city junction from where one can get Autos 24 hours. Room doesnt have ceiling fan but wall mounted fan!! Breakfast is set menu which was fine. Amenity kit was given. So in all- not well maintained rooms.