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Hotel Rass

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16/80 Behind Reserve Bank, Civil Lines, 208001

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Deluxe Room
Recommended Deal

Deluxe Room

Non-refundable
₹1,893

+ ₹488 taxes and fees, per night, per room

7.0

Very Good

517 reviews

20% positive reviews in last 3 months

Guest as saying

Worst hotel I have seenGitha hotel haiYou should never prefer to stay in this hotel in worst situation also.Service was very poor and there was lack of water ’’ in washrooms , furniture was broken and poor response of staff and a unhigenic place where no cleaning ’’ happens in room and dirty mattress and washrooms.Never ever prefer this hotel for any purpose

Jeet Kabra •

Nov 2024

Very pathetic and horrible hotel.Service and management also very bad and attitude towards collect the money.I would suggest to all never stay in this hotel, better you should stay Dharamshala.

Sourabh Kabra •

Nov 2024

Never visit this hotel , otherwise you will be regret on your decision.Third class service and no staff in the hotel.Security gaurd sits on reception and handle the customer in very bad manner.Owner is very greedy for money.Rooms cleaning is very bad , bathrooms are horrible and no hot water in bathroom.Water tape and gyeser are full of leakage.Water is leaking from flush tank and it makes the bathroom floor dirty and wet all the time.My experience is very bad and really want to save other customers, please don't book ever.

vinay m •

Nov 2024

Explore the Area

16/80 Behind Reserve Bank, Civil Lines, 208001

7.0

Very Good

517 Users

Guest Impressions

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Guests report significant service and maintenance issues.

Location is convenient but overshadowed by poor service.

Overall experience has been disappointing for many visitors.

Location

6.0

Conveniently located near attractions but service issues persist.

Food

5.0

Food quality is inconsistent with limited breakfast options.

Room Comfort

5.0

Rooms are comfortable but suffer from maintenance issues.

Value for Money

4.5

Pricing does not reflect the quality of service provided.

Total Reviews

All Reviews (5)

2.0

Worst hotel I have seenGitha hotel haiYou should never prefer to stay in this hotel in worst situation also.Service was very poor and there was lack of water ’’ in washrooms , furniture was broken and poor response of staff and a unhigenic place where no cleaning ’’ happens in room and dirty mattress and washrooms.Never ever prefer this hotel for any purpose

Jeet Kabra •

Nov 2024

2.0

Very pathetic and horrible hotel.Service and management also very bad and attitude towards collect the money.I would suggest to all never stay in this hotel, better you should stay Dharamshala.

Sourabh Kabra •

Nov 2024

2.0

Never visit this hotel , otherwise you will be regret on your decision.Third class service and no staff in the hotel.Security gaurd sits on reception and handle the customer in very bad manner.Owner is very greedy for money.Rooms cleaning is very bad , bathrooms are horrible and no hot water in bathroom.Water tape and gyeser are full of leakage.Water is leaking from flush tank and it makes the bathroom floor dirty and wet all the time.My experience is very bad and really want to save other customers, please don't book ever.

vinay m •

Nov 2024

2.0

Pathetic Hotel, never stay there. Location is OK but it's worst than any lodge. The hotel owner / manager just greedy for money and least bother about customer's satisfaction.

vikas maheshwari •

Nov 2024

8.0

The quality of room and cleaning was good. But room service was not that good. I requested some heavy breakfast at 9:00 AM and was told that chef is unavailable hence I can get only bread in Breakfast. Rest everything is fine. Tea was great and overall room design is nice.

Aryan Singh •

Jun 2024

Hotel Facilities

amenity
Room amenities

Telephone

amenity
Transfers and transport

Parking

Travel counter

amenity
Food and drinks

Restaurants

Room Service

amenity
Activities and sports

Transportation Service

amenity
Other facilities

Newspaper

Front desk

amenity
Services and conveniences

Business center

Concierge

Laundry Service

Conventions

Wedding services

Hotel Policies

Check-in:

From: 12:00 PM

Check-out:

To: 12:00 PM

Property Policies

  • Guest must be over 18 years of age to check-in to this hotel.
  • As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  • The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  • Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  • Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  • There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  • All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  • Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
  • Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.

Property Information

  • Number of floors - 2
  • Number of rooms - 22

Frequently Asked Questions when booking Hotel Rass

What is the location of Hotel Rass?

Hotel Rass is located at 16/80 Behind Reserve Bank, Civil Lines, 208001.

What is the check-in and check-out time at Hotel Rass?

The standard check-in time at Hotel Rass is 12:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Hotel Rass.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is not available for bookings at Hotel Rass.

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