Hotel Sunday - Townhouse Club Airport Trivandrum

Worst experience because of the manager Sreedhu. He is very rude, speaks badly to guests, and has no respect at all. Instead of solving problems, he argues and threatens people.He is often drunk while on duty, which is shocking for a hotel manager. Because of him, the hotel feels unsafe and stressful. Other guests were also unhappy because of his behavior.As long as this person is working here, this hotel is not fit for guests. Strongly not recommended.

Worst hotel experience solely because of the managerI stayed at this hotel for 10 days, and the experience was ruined entirely by the manager Sreedhu. His behavior was shockingly rude, unprofessional, and unacceptable for anyone dealing with guests.Basic amenities were missing. No chair in the room. No dustbin. When I politely asked for the Wi-Fi password, he told me it was only for AC room guests. When I questioned this illogical rule, he shouted at me, behaved aggressively, and even threatened me. This is not customer service’this is harassment.What made it worse is that this was not a one-time incident. During my entire stay, he appeared drunk on duty almost every day. Other guests were also openly complaining about his rude behavior and intoxication while working.After I questioned him about the Wi-Fi, he called me and ordered me to check out the next day, despite my long stay. I then spoke to another manager, Rajan, who was polite, professional, and well-mannered’exactly how hotel staff should behave. Mr. Rajan clearly told me not to check out and handled the situation calmly.Instead of resolving it professionally, Sreedhu created a huge scene, shouting and fighting loudly with Mr. Rajan in front of others. Completely unprofessional and embarrassing for the hotel.Never ever take a room in this hotel as long as this person is managing it. One decent staff member cannot compensate for a manager who is abusive, drunk on duty, and hostile to guests.If the owner cares even slightly about the hotel’s reputation, this person should not be allowed to represent the property. Guests come to stay’not to be threatened.

It was good.

Soumik •

Solo Traveller • India • Feb 2026

Our stay at Hotel Sunday Townhouse Club near Trivandrum Airport was very disappointing.The only good thing about this hotel is its location, which is right in front of the domestic airport. Apart from that, the experience was poor.Even though we had pre-booked a specific room category, our booked room was given to some other guests, and we were forced to accept a different room. The room provided was on the 2nd floor with no lift, which was extremely inconvenient as we had heavy luggage.At the time of check-in, the staff promised to help with luggage during airport drop. However, at 2:00 AM during checkout, they completely denied helping us. Instead, they arranged an auto for ’100 just to cover a distance of around 300 meters, claiming they were ’helping’ us. This was honestly ridiculous and unprofessional.The rooms were not clean, unhygienic, and the bed and linen were poorly maintained. Basic cleanliness standards were not followed.Overall, this hotel lacks professionalism, hygiene, and basic guest support. I would not recommend this hotel to anyone, even for a short airport stay.

I stayed here for a week, my experience was so freakin good. I enjoyed every single day. I was here with my friend and we both are from Mumbai so we thought it would be disaster for us, you know communication gap, language barrier and blah blah blah, but boom here comes our HOST Mr. RAJAN SAMUEL, this man is a whole vibe, very friendly, very supportive, great hospitality.And thanks to all the staff working there for being so co operative.I will recommend this place for sure, if you are in trivendrum and if you are early for your flight and you want to rest or have a perfect place to spend a cozy night, go for it without even thinking twice.