Hotel Town Tower

One of the worst stay Ever stayedUn hygienic room

Great place for the price, comes along with classic services. Easy approach to city centre. I definitely recommend this place for any traveller. Hospitality is so warm and welcoming. Thank you prpertier.

Stay Away! Decent Rooms, but Terrible Staff! I had the absolute worst experience during my stay here, and it's all because of the horrible receptionist. The gentleman at the reception was incredibly unwelcoming, making us feel like a burden rather than a valued guest. His attitude was downright unacceptable ’ a receptionist should be friendly and hospitable, not make guests feel like they're staying at his own expense!What's even worse is the complete lack of communication. We weren't informed about the check-out time or breakfast timings during check-in, which was super inconvenient. And, get this ’ they charged us Rs. 30 plus a Rs. 3 tax for a water bottle that's MRP is only Rs. 18! Talk about being ripped off!Although the rooms themselves were somewhat neat, the bathroom mat was in a disgusting condition. And, to top it all off, the breakfast was subpar. I wouldn't recommend this place to anyone, solely because of the receptionist's atrocious attitude. Stay away, folks! Save yourself the trouble and book somewhere else!

good and prompat service

Sanjay Anand •

Couple • India • Sep 2025

Terrible Experience - Rude Staff and Poor AmenitiesI had a highly disappointing stay at Hotel Town Tower, Trivandrum. The experience was marred from the beginning by the rude behavior of the reception staff, especially an elderly gentleman who was downright unwelcoming and unprofessional.To make matters worse, the AC in my room was not working properly. Despite repeatedly requesting a room change, they refused and forced me to stay in the same uncomfortable room. Additionally, the door mat inside the washroom was filthy, covered with stains, which clearly showed a lack of basic hygiene and maintenance.I stayed there for just one day, and while checking out in the morning, I was shocked when they denied me the breakfast that was supposedly included. To top it all off, the same receptionist made a huge fuss over a balance of 3 rupees, refusing to complete the checkout until I provided the exact change. It felt petty and incredibly unprofessional.I would definitely not recommend Hotel Town Tower to anyone. The poor service, unhygienic conditions, and especially the rude behavior of the reception staff made it an uncomfortable and unpleasant experience.