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ITC Grand Central, a Luxury Collection Hotel, Mumbai
Doctor Baba Saheb Ambedkar Road, 400012
At ITC Grand Central, a Luxury Collection Hotel, Mumbai, exceptional service and top-notch amenities create a memorable experience for guests.For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service and safety deposit boxes.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.Accommodations come equipped with all the conveniences required for a restful night's slumber.A number of rooms feature cable TV for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to instant tea and mini bar.ITC Grand Central, a Luxury Collection Hotel, Mumbai offers a hair dryer and bathrobes in the restrooms of specific accommodations. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. At ITC Grand Central, a Luxury Collection Hotel, Mumbai, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At ITC Grand Central, a Luxury Collection Hotel, Mumbai, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the salon situated precisely at the hotel.
Popular Facilities
Spa/sauna
Sauna
Restaurants
Steam room
Coffee Shop
24*7 Room Service
Executive Club, Guest room, Queen, City view, Mid floor, Pool access
Book with ₹0
+ ₹5,228 taxes and fees, per night, per room
9.6
Exceptional
•990 reviews
100% rated positive in last 3 months
Guest as saying
Around the property
Bandra Worli sea link
4.37 km
Juhu Beach
9.07 km
Marine Drive
7.44 km
Mahatma Gandhi Memorial Hospital
0.41 km
Ambedkar Nagar
0.68 km
Dr Chetan Shetty- Birth & Beyond Clinic Clinic
0.35 km
Nare Park
0.15 km
Gandhi Market
0.09 km
Colaba Causeway
9.1 km
Gateway of India
8.51 km
Shree Siddhivinayak
2.22 km
K B H B Charitable Ophthalmic and E.N.T Hospital
0.47 km
KEM Hospital
0.47 km
V/SHANTARAM HEALTH POST
0.47 km
Chhatrapati Shivaji Terminus
7.14 km
Parel Factory Outlet Market
0.09 km
ATM
0.58 km
Nariman Point
8.25 km
Sri Sri Radha Gopinath Temple
5.47 km
Central Railway Sports Association
0.23 km
Mint Colony
0.66 km
Chhatrapati Shivaji Maharaj International Airport (BOM)
10.52 km
Colaba
10.51 km
Hindmata Cloth Market
0.09 km
9.6
Exceptional
990 Users
Guest Impressions
Staff are generally warm and attentive, though service consistency has occasional gaps.
Rooms are often spacious, comfortable, clean, and well maintained.
The central location offers convenient access across Mumbai, despite some difficult approaches.
Cleanliness
9.5
Rooms and common areas are clean, spotless, and well-maintained.
Room Comfort
9.5
Rooms are spacious, comfortable, tastefully appointed, and well-maintained.
Food
9.3
Food is good, high-quality, and satisfying.
Staff
9.2
Staff are generally warm, attentive, and helpful, though service consistency has some gaps.
Location
9.0
The hotel occupies a convenient central location with access to major Mumbai areas.
Value for Money
8.8
The luxurious experience may not fully match the price when service gaps occur.
Total Reviews
Fantastic Stay
10
The stay was fantastic!
Laxman Devkar •
Solo Traveller • Sep 2026Great Food Experience
10
Had a wonderful stay with great food and an excellent experience.
PAWAN KAPASE •
Solo Traveller • Sep 2026Pleasant Brief Stay
10
Nice place. Service is better. Big brand.
avi nirbhavane •
Solo Traveller • Sep 2026Positive Service Reputation
10
I spent eight years working as a Coca-Cola salesman in the Lalbaug market. Throughout that period, I interacted with numerous clients connected to ITC. From my discussions with them, I gathered very favorable feedback about ITC's hotel services and the ITC brand.
Vinod Bhalerao •
Solo Traveller • Sep 2026Strong Service Experience
10
The staff and service were really good.
VIJAY •
Solo Traveller • India • Sep 2026
Hotel Facilities
Access
24*7 Front Desk
Express Check-in/out
Private Check-in/out
Safety and security
24*7 Security
CCTV in common areas
Fire extinguisher
Safety/security feature
Smoke detectors
Room amenities
Sauna
Mini bar
Air-conditioned rooms
Daily housekeeping
Cupboard
First Aid kit
Free tea
Hair dryer
Hand sanitiser
Ironing facilities
Safe box
Slippers
Safety Deposit Box
Bathroom
Bathrobes
Scale
Family and kids
Kids' meal
Transfers and transport
Onsite car parking
Car rental service
Internet access
Internet services
Food and drinks
Restaurants
Coffee Shop
24*7 Room Service
Bar
Happy Hour
In-Room Breakfast
Alternative Meal Arrangement
Activities and sports
Spa/sauna
Indoor Swimming Pool
Fitness Centre
On-Site Entertainment
Ticket Services
Accessibility
Elevator access
Outdoor
Garden/Backyard
Media and entertainment
Satellite channels
Other facilities
Elevator access
Languages spoken
English
Hindi
Services and conveniences
Steam room
Terrace
Contactless Check-in/Check-out
Air conditioning in Public Area
Concierge
Free car parking
Luggage Storage
Laundry Service
Currency Exchange
Dry-Cleaning
Food Delivery
Grooming
Heating in Public Area
Salon
Photocopy/fax in business center
Safety and cleanliness
Room service app
Safe Dining Space
First Aid kit
Hand sanitiser
Contactless Check-in/Check-out
Cashless Payment Service
Common Area Disinfection (Daily)
Hot water linen and laundry washing
Individually-wrapped food options
No Shared Stationery
Professional Sanitisation and Disinfection Services
Regular Sanitisation of Rooms
Room Sanitisation Opt-Out Available
Hotel Policies
Check-in:
From: 3:00 PM
Check-out:
To: 12:00 PM
Check-in
3:00 PM
Check-out
12:00 PM
Children and extra beds
- All children are welcome.
- Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
- Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
- Must use an extra bed which will incur an additional charge.
- Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Property Policies
- Primary Guest should be 18+ years of age
Property Information
- Travel time to airport (minutes) - 41
- Number of floors - 22
- Breakfast charge (unless included in room price) - 1652 INR
- Number of restaurants - 3
- Number of bars/lounges - 3
Property Announcements
Please contact the property for more than 9 rooms. Separate policy & pricing will be applicable for group reservations.
For check-in minimum age of primary guests should be 18 yrs.
Rollaway bed fee: INR 2000.0 per night
3 Bar / Lounge :
1) Fredrick's Lounge - Club Cuisine, Finger Food
2) Point of View - Club Cuisine, Finger Food
3) Dublin - Club Cuisine, Finger Food
1 Chocolate Boutique :
1) Fabelle - The Chocolate Boutique
All meals included package would be served at the Coffee shop
Dakshin – South Indian Cuisine
Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.
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