Super Townhouse Arcot Road Near Kauvery hospital

This was one of the worst hotel experiences I’ve ever had. The place was absolutely filthy, and there were cockroaches crawling around the room. It was disgusting and completely unacceptable. On top of that, the entire hotel smelled strongly of urine, making it unbearable to even stay inside for long.I clearly informed them in advance that I was traveling with a sick patient, yet they showed zero care or basic human decency. No assistance was offered whatsoever. My mother was forced to walk back and forth without any help, despite our situation being explained beforehand. The lack of empathy and professionalism was shocking.To make things worse, communication was extremely difficult because the reservation agent was not fluent in English, so even raising concerns became frustrating. The glowing ratings and reviews online are completely misleading and do not reflect the reality of this place at all.I strongly warn anyone, especially families or those traveling with elderly or sick members to stay far away from this hotel. It is dirty, poorly managed, and absolutely not worth the risk.

Had to give 1 star, but honestly this deserves zero. Booked in advance and paid in full, yet on arrival was told there were no rooms and they ’don’t know about the booking.’ Completely irresponsible and unprofessional.The property is nothing like the photos. Rooms were extremely dirty ’ stained beds and pillows, muddy foot mat, no proper cleaning, AC barely working, and not even a basic phone in the room. Zero service, zero hygiene, zero accountability.One of the worst hotel experiences I’ve ever had. Please save yourself the trouble and think twice before booking.

Absolutely terrible stay. The photos online are completely misleading and do not reflect the actual condition of the place.The room was extremely dirty ’ clearly not cleaned properly. The bed and pillows had visible hair and stains, the foot mat was muddy, and overall hygiene was unacceptable. The AC was barely functioning, making the stay even more uncomfortable.Very disappointing experience. Would not recommend.

I wish I could give this place one star or even a negative rating, but one star will have to do.We chose this hotel only because it was close to the hospital. After a medical procedure, we planned to stay here for two nights before flying out. The property was informed in advance about our situation.This was the worst hotel experience of my life.Small rooms are manageable. That was not the issue. The real problem was hygiene. The room had multiple cockroaches and mosquitoes. It felt poorly maintained and unhygienic. After coming directly from the hospital, this was unacceptable. The risk of infection in such conditions is serious.The property also felt shady. There was no proper service available when needed. Basic responsiveness and support were missing.Fortunately, my sister lives nearby, so we spent most of our time at her place instead of staying in the room.Overall, this was a deeply unpleasant and unsafe experience.

Breakfast not avl but online they are changing for breakfast shop and toilet not clean mosquito over in rooms

Solo Traveller • India • Nov 2025