The Hotel Ambience

We had stay at Hotel Ambience for last 2 nights.But this was our fifth stay and choosing this hotel is always a pleasure for us.Location of this hotel is additional advantage.All hotel staff is very much polite and helpful. Rooms are always clean. Breakfast and restaurant food is always yummy.

Worst service ethics by Aroma restaurants staff Mr Nobabjan sk & manager Mr Hussain.As food service they severed water after 35 to 40 mins on table inspite asking or requested nearly 4 to 5 times from start.Also due to birthday cake cutting after finishing food ladies requested to clean table so during cake cutting all is well but the waiters replied its not possible we clean only after guest exit.Aldo we ordered veg kolhapuri which was not spicy at all inspite tell them spicy, paneer kadai which was less with salt and no taste. Also for non spicy eaters we ordered paneer makhani/ paneer butter less spicy specifically told which shockingly came in red spicy taste. Awfully all mistake was staff Mr Nobabjan sk & Mr Hussain manager doing timepass at billing counter inspite watching all havoc not coming at our table and reporting as senior.They served alcohol to next table of our inspite there were nearly 10+ kids in full restaurants from 2 years to 16 years with no signboards of which we have full video from lift till table.Inspite sending all this query on mail no response came from any senior associates or manager for writing action taken on said staff and details of bar license alloted for which area and terrace details sanctionssanctionsIf no update come by next week we are filling rti with notices to full hotel and restaurants for there illegal activity and bad service ethics and fooling customers with all such bad staff. Need to check all there staff identities also so requesting local mla and corporators with hotel industry association heads to help us sort the issue. Have many photos but cannot pest due to family and friends safety.Do not ever go at this place unless untill they process all needfulls

Food is delicious.

Solo Traveller • Singapore • Jun 2025

Had a good experience with friends at Aroma - Veg Multi-cuisine Restaurant. Hotel location is good and quite .. away from city chaos. We were 13 school friends for a get together at this restaurant. We got a nice big parking space for our four wheeler's. We reached early around 12:30 pm so got a big table for all 13 of us to sit together and have fun chit chatting. Food was tasty.. starters, main course, dessert everything was yummy. The staff was good to serve us our orders in time. We all spent a excellent time here. I would recommend this place for friends get together.Good job Hotel Ambience ’’’’

We went here for a community function. It was on 6th floor which is a banquet hall. Its capacity is around 50-70 people with fully air Conditioning.Though this hotel is not much big but convenient one. Parking space is there but not sufficient for all the guest. We have to park roadside.Food is good and service also good.Location is good one and at the heart of the city.