Zaras Resort

We had a great time at Zara's Resort, spacious luxurious rooms with excellent room service, Taste & quality of food is awesome. Myself and my family loved their food. Very supportive staff especially Sohel Bhai. I can rate them 5 Star ’

We chose this property for our 2 night stay in Lonavala due to the ratings and reviews we saw online. However, unfortunately, they turned out to be misleading in our case. We were 3 friends traveling together. The first room we got was mouldy and smelled like it hasn’t been opened in months. But we still decided to give it a shot. But then the AC in our room was constantly dripping water on the floor, and after an initial inspection when the issue didn’t get resolved, we requested the staff to give us another room the next day, but they were adamant that there aren’t any more rooms available. However, miraculously, after we were a bit stern with them, we were given one of the penthouses! The room was nice, but in this room the TV was not a smart one, which was surprising, because the one in the previous, cheaper room was. Anyway, after again having to hound the staff for a bit, they did switch our TV, which was nice of them. So the stay experience overall for me was below average. The breakfast spread was decent, location is beautiful. But I would not be going back here again.

An Unforgettable Vacation Made Perfect by Exceptional Service!Review:Our recent vacation at Zara Resort was everything we hoped for and more.The location is stunning, the food was delicious, and our room was spacious and immaculate.While the resort itself is top-notch, the true highlight was the incredible staff. We want to give a special and heartfelt thank you to Sohail. From the moment we arrived, his professionalism and genuine warmth were evident. He remembered our names, offered fantastic local recommendations, and consistently checked in to make sure we were comfortable. One evening, he helped us arrange a last-minute special dinner, and it was handled flawlessly. It’s employees like Sohail who create loyal guests. His outstanding service is a true credit to Zara Resort.We will definitely be recommending Zara to our friends and family and look forward to staying again.

’’ A heartfelt note of appreciation from our institution’’On behalf of our students and staff, I extend my sincere gratitude to Zara Resort, Lonavala for hosting our student picnic with such warmth and excellence. ’’’Your beautiful property, courteous staff, and seamless arrangements made the day truly memorable for all of us. The hospitality and services provided not only created a joyful holiday experience but also reflected the resort’s commitment to guest satisfaction. ’’’’’We look forward to many more such wonderful collaborations in the future. Thank you for being a fantastic holiday sponsor for our BCCL! ’’’’’ Vice Principal

I have traveled to Dubai, Thailand, and numerous other locations around the globe, but I assure you that their hospitality is on a different level. I stayed here for just two days, from September 6 to 8, 2025, in Room No. 308. Their hospitality is so exceptional that they will never refuse you for reasonable requests, including the restaurant staff. On the first night, I asked them to heat up my food that I had brought from home, and they gladly obliged! I also inquired if I could have a late checkout around 12 to 1 PM, as my eight-year-old daughter was unwell the previous night, and they agreed. Furthermore, the restaurant staff is very polite and humble. It was a wonderful experience at Zara Resort.Thankyou