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Four Points by Sheraton Amritsar, Mall Road

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360 Mall Road, 143001

Exterior view
Swimming poolInterior view
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At Four Points by Sheraton Amritsar, Mall Road, exceptional service and top-notch amenities create a memorable experience for guests. For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out and safety deposit boxes.Always look your best in your preferred attire with the laundromat and dry cleaning service provided at Four Points by Sheraton Amritsar, Mall Road.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar.Four Points by Sheraton Amritsar, Mall Road offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Four Points by Sheraton Amritsar, Mall Road, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. At Four Points by Sheraton Amritsar, Mall Road, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.

Popular Facilities

Outdoor Swimming Pool

Outdoor Swimming Pool

Internet services

Internet services

Buffet Breakfast

Buffet Breakfast

24*7 Room Service

24*7 Room Service

Bar

Bar

Fitness Centre

Fitness Centre

2 Twin, Guest room, 2 Double
Recommended Deal

2 Twin, Guest room, 2 Double

Free Cancellation

Book with ₹0

₹8,464

+ ₹2,334 taxes and fees, per night, per room

8.6

Excellent

•

98 reviews

Mixed reviews highlight cleanliness and service issues.

Guest as saying

Bekaar

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Couple • India • Oct 2026

We received a free upgrade to a Marriott Apartment Studio which is in the same building. Absolutely stunning property. Facilities, F&B and staff fantastic. Can highly recommend.

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Couple • Australia • Oct 2026

I am quite unhappy with my stay at Four Points by Sheraton. I was charged ₹6,000 for a taxi ride to the Wagah Border, even though the usual fare is about ₹1,500. What's worse, the taxi arranged by the hotel took us to a specific shop where we were heavily pushed to buy things. I ended up spending a lot, but the quality and value were not worth the price. I urge the hotel management and the responsible company to thoroughly look into how these taxi services and shop visits are managed. Guests trust the hotel when they use recommended services, and that trust should not be broken.

Rajwant Kaur •

Solo Traveller • Sep 2026

Explore the Area

360 Mall Road, 143001

Around the property

    Maharajah Ranjit Singh Panorama

    0.11 km

    Om Prakash Eye Institute

    0.15 km

    Malhotra Ano Rectal Centre

    0.38 km

    Company Bagh

    0.39 km

    Maharaja Ranjit Singh Museum

    0.46 km

    Nirmaljot Eye Hospital

    0.49 km

    EasyDay

    0.68 km

    Guru Tegh Bahadur Hospital

    0.68 km

    New Bhandari Hospital

    0.69 km

    Parveen Saini Hospital

    0.69 km

    Maha Raja Ranjit Singh's Statue

    0.84 km

    Gandhi Gate

    1.43 km

    Rama Krishna Traders

    0.93 km

    ATM

    0.72 km

    Durgiana Temple

    1.59 km

    Tarn Taran Sahib

    1.78 km

    Amritsar Railway Station

    1.29 km

    Amritsar Bus Stand

    1.44 km

    Gobindgarh Fort

    2.22 km

    Akal Takht

    2.31 km

    Jallianwala Bagh

    2.33 km

    Golden Temple

    2.36 km

    Dukh Bhanjani Ber Tree

    2.42 km

    Khalsa College

    5.15 km

    Sri Guru Ram Dass Jee International Airport (ATQ) - India

    9.7 km

    Allama Iqbal International Airport (LHE) - Pakistan

    46.07 km

8.6

Excellent

98 Users

Guest Impressions

spotlight icon

Guests experienced maintenance delays and communication issues during their stay.

Some guests found the location convenient despite service shortcomings.

Guests appreciated the central location but noted staff training needs improvement.

Location

9.2

Conveniently located near major attractions and transport links.

Cleanliness

9.0

Cleanliness standards are maintained, though some issues were reported.

Value for Money

9.0

Offers competitive prices despite service and maintenance issues.

Staff

8.6

Staff responsiveness and training need improvement.

Food

7.9

Dining options are available, but service delays can occur.

Room Comfort

7.7

Rooms are comfortable but maintenance issues affect overall experience.

Total Reviews

All Reviews (10)
Couple (2)
Solo Traveller (5)
Group (2)
Family (1)

Acceptable

2.8

Bekaar

Flag

Couple • India • Oct 2026

A gem in Amritsar

10.0

We received a free upgrade to a Marriott Apartment Studio which is in the same building. Absolutely stunning property. Facilities, F&B and staff fantastic. Can highly recommend.

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Couple • Australia • Oct 2026

Disappointing Stay Experience

2.0

I am quite unhappy with my stay at Four Points by Sheraton. I was charged ₹6,000 for a taxi ride to the Wagah Border, even though the usual fare is about ₹1,500. What's worse, the taxi arranged by the hotel took us to a specific shop where we were heavily pushed to buy things. I ended up spending a lot, but the quality and value were not worth the price. I urge the hotel management and the responsible company to thoroughly look into how these taxi services and shop visits are managed. Guests trust the hotel when they use recommended services, and that trust should not be broken.

Rajwant Kaur •

Solo Traveller • Sep 2026

Frustrating Service Issues

2.0

Dear Management Team, I want to express my strong disappointment with the unprofessional service and total lack of coordination I faced with my recent booking. I initially reserved three rooms per day for three days, then a separate booking for three rooms on the last day. When I saw breakfast was not included in the final reservation, I contacted MakeMyTrip, who told me to reach out to the hotel directly. Since this booking was for important corporate clients, I called the front desk at 10:00 AM to arrange advance online payment for their breakfast to avoid any issues at check-in. The staff promised to send payment details soon. What happened next was unacceptable negligence and delay: 10:30 AM: I called again and received the same empty promise. 12:00 PM: When I followed up, I was told the shift changed and was passed to a duty manager who did not respond. Follow-ups through MakeMyTrip: Despite many calls and promises of a callback within five minutes, my requests were repeatedly delayed. 9:30 PM: After nearly 12 hours of constant follow-ups, the payment link was finally provided. Spending a whole day to sort out a simple advance payment request reflects badly on your reception and customer service. If it were not for external clients, I would have canceled the booking altogether. Due to the careless handling and slow response from your front desk and management, I will not use or recommend your hotel for any future business or personal stays. I expect this feedback to be taken seriously and addressed with the team involved.

SALMAN UMMATTIL •

Solo Traveller • Sep 2026

Some Journeys Refresh the Mind, Some Nourish the Soul

9.2

A beautiful weekend in Amritsar, in the sacred presence of Waheguru, with Vincent and Sandra Biondi filled with friendship, laughter, blessings and memories. 🙏❤️Now, with a grateful heart and a refreshed spirit, it’s time to head back to Delhi and another busy week of aviation. ✈️Some journeys refresh the mind; some nourish the soul. This one did both.Waheguru Ji Ka Khalsa, Waheguru Ji Ki Fateh.

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Group • India • Sep 2026

Hotel Facilities

amenity
Access

24*7 Front Desk

Express Check-in/out

Non-smoking rooms

Soundproof rooms

amenity
Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

amenity
Room amenities

Air-conditioned rooms

Daily housekeeping

Alarm clock

First Aid kit

Free tea

Hair dryer

Ironing facilities

Radio

Safety Deposit Box

amenity
Bathroom

Private bathroom

amenity
Family and kids

Family room

Kids' meal

amenity
Transfers and transport

Onsite car parking

Shuttle service

amenity
Internet access

Internet services

amenity
Food and drinks

Buffet Breakfast

24*7 Room Service

Bar

Alternative Meal Arrangement

Coffee Shop

In-Room Breakfast

amenity
Activities and sports

Outdoor Swimming Pool

Fitness Centre

Tours

amenity
Services and conveniences

Photocopy/fax in business center

Luggage Storage

Self-Service Laundry

Currency Exchange

Dry-Cleaning

Food Delivery

Grooming

Heating in Public Area

Invoice Provided

Smoke-Free Property

Smoking Area

Concierge

Air conditioning in Public Area

Free car parking

amenity
Accessibility

Wheelchair-accessible

Elevator access

Accessible Parking facility

amenity
Media and entertainment

Satellite channels

amenity
Other facilities

Elevator access

amenity
Languages spoken

English

Hindi

amenity
Safety and cleanliness

Anti-Viral Cleaning Items

Body Thermometer

Breakfast Takeaway Service

Cashless Payment Service

Common Area Disinfection (Daily)

Doctor/Nurse on Call

Free Face Masks

Hot water linen and laundry washing

Hygiene Certification

Individually-wrapped food options

No Shared Stationery

Physical Distancing of at least 1 metre

Regular Sanitisation of Rooms

Room Sanitisation Opt-Out Available

Room Sealing after Sanitisation

Safe Dining Space

Safety Protocol-trained staff

Sanitised kitchen and tableware

Temperature Check

First Aid kit

Hotel Policies

Check-in:

From: 3:00 PM

Check-out:

To: 12:00 PM

Children and extra beds

  • All children are welcome.
Infant 0-5 year(s)
  • Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s)
  • Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.
Guests above 13 year(s)
  • Must use an extra bed which will incur an additional charge.
Other
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Property Policies

  • Primary Guest should be 18+ years of age

Property Information

  • Year property opened - 2025
  • Non-smoking rooms/floors - yes
  • Number of restaurants - 4
  • Number of bars/lounges - 4

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Frequently Asked Questions when booking Four Points by Sheraton Amritsar, Mall Road

What is the location of Four Points by Sheraton Amritsar, Mall Road?

Four Points by Sheraton Amritsar, Mall Road is located at 360 Mall Road, 143001.

What is the check-in and check-out time at Four Points by Sheraton Amritsar, Mall Road?

The standard check-in time at Four Points by Sheraton Amritsar, Mall Road is 3:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.

Is breakfast included in the room rate?

No, breakfast is not included in the room rate at Four Points by Sheraton Amritsar, Mall Road.

What identification is required at check-in?

All guests must present a valid government-approved photo ID at check-in.

What is the cancellation policy?

Free cancellation is available for bookings at Four Points by Sheraton Amritsar, Mall Road.
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