Four Points by Sheraton Amritsar, Mall Road

Bekaar

ixigoer •

Couple • India • Oct 2026

We received a free upgrade to a Marriott Apartment Studio which is in the same building. Absolutely stunning property. Facilities, F&B and staff fantastic. Can highly recommend.

ixigoer •

Couple • Australia • Oct 2026

I am quite unhappy with my stay at Four Points by Sheraton. I was charged ₹6,000 for a taxi ride to the Wagah Border, even though the usual fare is about ₹1,500. What's worse, the taxi arranged by the hotel took us to a specific shop where we were heavily pushed to buy things. I ended up spending a lot, but the quality and value were not worth the price. I urge the hotel management and the responsible company to thoroughly look into how these taxi services and shop visits are managed. Guests trust the hotel when they use recommended services, and that trust should not be broken.

Dear Management Team, I want to express my strong disappointment with the unprofessional service and total lack of coordination I faced with my recent booking. I initially reserved three rooms per day for three days, then a separate booking for three rooms on the last day. When I saw breakfast was not included in the final reservation, I contacted MakeMyTrip, who told me to reach out to the hotel directly. Since this booking was for important corporate clients, I called the front desk at 10:00 AM to arrange advance online payment for their breakfast to avoid any issues at check-in. The staff promised to send payment details soon. What happened next was unacceptable negligence and delay: 10:30 AM: I called again and received the same empty promise. 12:00 PM: When I followed up, I was told the shift changed and was passed to a duty manager who did not respond. Follow-ups through MakeMyTrip: Despite many calls and promises of a callback within five minutes, my requests were repeatedly delayed. 9:30 PM: After nearly 12 hours of constant follow-ups, the payment link was finally provided. Spending a whole day to sort out a simple advance payment request reflects badly on your reception and customer service. If it were not for external clients, I would have canceled the booking altogether. Due to the careless handling and slow response from your front desk and management, I will not use or recommend your hotel for any future business or personal stays. I expect this feedback to be taken seriously and addressed with the team involved.

A beautiful weekend in Amritsar, in the sacred presence of Waheguru, with Vincent and Sandra Biondi filled with friendship, laughter, blessings and memories. 🙏❤️Now, with a grateful heart and a refreshed spirit, it’s time to head back to Delhi and another busy week of aviation. ✈️Some journeys refresh the mind; some nourish the soul. This one did both.Waheguru Ji Ka Khalsa, Waheguru Ji Ki Fateh.

ixigoer •

Group • India • Sep 2026