Hotel Elevate

isn't good, not sure how they got good feedback/reviews earlier

ixigoer •

Couple • India • Oct 2026

Very Bad Hotel Experience Not Worth the PriceMy experience at this hotel was extremely disappointing. The location shown on Booking.com was misleading and did not match the actual location. I paid around ’6,000 for this stay, but the hotel was nowhere near worth that price.The room was very cheap in quality and poorly maintained. Everything was dirty and unhygienic. The towels were black and looked extremely old and unclean, the bedsheets were dirty and smelled bad, and there were no slippers provided. There was also no proper cleaning or basic housekeeping.Honestly, I have never had such a disappointing hotel experience. For the condition and quality of this place, the price should not be more than ’500. I strongly recommend checking the actual location and reading recent reviews carefully with other booking site before booking.Overall: Extremely bad experience and absolutely not worth ’6,000. I would not recommend this hotel to anyone. Even for 1000 of payment.

Everything was generally good.

I stayed at this hotel for two nights, on 22nd and 23rd October 2023. Overall, the experience was just okay. The rooms were fairly clean, and the basic amenities were sufficient, though they didn't impress in terms of comfort or upkeep. The biggest area needing improvement is the service. Our breakfast experience was disappointing both mornings. On the first day, the buffet breakfast, which was supposed to start at 7:30 AM according to the menu, wasn't ready until about 8:30 AM. Since we planned to check out after breakfast the next day, we asked the staff to have the buffet ready on time. Sadly, the same problem happened again on the second day. When we arrived at the dining area at the scheduled breakfast time, the buffet still wasn't set up. The staff only started making bread omelets and sandwiches after we got there, causing another delay. During breakfast, we had to ask for almost everything. For instance, cornflakes were on the counter but there was no hot milk. After we told the staff, they heated the milk and brought it. Also, there were no sugar packets on the tables. We ended up looking on the counter ourselves and found only two packets to share among six people. These might seem like minor issues alone, but together they hurt the overall dining experience and showed a lack of preparation and attention to guests' needs. The hotel could offer a much better stay, but it needs to improve staff training, breakfast arrangements, and service quality. If breakfast is complimentary, it should be provided in an organized and guest-friendly way that matches the advertised timing and basic expectations. In summary, our stay was acceptable but average. With better planning and a stronger focus on hospitality, the hotel could greatly improve the guest experience.

Excellent