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Rooms & Guests
Hotel Rivera Palace
B-2/109, A-I-R, Shivala, Near Assi Ghat, 221001
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Varanasi. Effortlessly plan your daily activities and travel requirements with concierge service and luggage storage provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room.The hotel is completely smoke-free.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with bottled water, a coffee or tea maker and mini bar.It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Each morning at Hotel Rivera Palace, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Hotel Rivera Palace provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by taking a trip to massage.
Popular Facilities
Massage
Buffet Breakfast
Coffee Shop
24*7 Room Service
Terrace
Safe Dining Space
Standard Room-DOUBLE
Tea/Coffee maker in the Room.
Book with ₹0
+ ₹675 taxes and fees, per night, per room
7.7
Very Good
•1461 reviews
75% rated positive in last 3 months
Guest as saying
Very rude staff at the reception..
ixigoer •
Couple • India • Sep 2026Comfortable stay with excellent staff, reasonably priced, and conveniently located near all important spots in Shivala. Strongly recommend.
Subham Prusty •
Solo Traveller • Sep 2026"The hotel is good and located near Assi Ghat, on walking distance but it is situated a little inside a side lane (gali) off the main road. However, Staff is polite and cooperative. Hotel have heritage looks from outside
ixigoer •
Couple • India • Sep 2026
Around the property
Assi Ghat
0.4 km
Tulsi Ghat
0.22 km
Chet Singh Ghat
0.35 km
Manikarnika Ghat
2.16 km
Dhamek Stupa
10.03 km
Sarnath
10 km
ATM
0.52 km
Sunbeam Bus Station
2.19 km
Lal Bahadur Shastri Airport (VNS)
23.04 km
Indica Books
0.38 km
Varanasi Banya Grocery Store
2.73 km
Allahabad Airport / Bamrauli Air Force Base (IXD)
129.02 km
Curio Cottage
0.28 km
Benaras Art Culture
0.21 km
Mata Anandmayi
0.18 km
Mata Anandmayee Hosiptal
0.18 km
New Vishwanath Temple
2.08 km
Dasaswamedh Ghat
1.63 km
Harmony Book Shop
0.37 km
Shri Kashi Vishwanath Temple (Golden Temple)
2.09 km
Banaras Ghats
1.52 km
Silk Veg Boutique
0.27 km
JHV Mall & Multiplex
5.67 km
Manduadih Railway Station
3.62 km
Sankat Mochan Temple
1.26 km
Monkey Temple (Durga Temple)
0.89 km
Banaras Art Gallery
0.37 km
7.7
Very Good
1k+ Users
Guest Impressions
Staff are often polite and cooperative, though reception service can be rude.
The hotel is close to the ghats but requires walking through a narrow side lane.
Food is generally tasty, though buffet availability and quality can be inconsistent.
Food
8.0
Food is generally good, though some meals are average or disappointing.
Location
8.0
Excellent Assi Ghat access, but narrow lanes limit vehicle access.
Staff
7.5
Staff are often polite and helpful, but rude behavior is also reported.
Cleanliness
7.4
Rooms are generally clean, with occasional dust, pests, or dirty bedding.
Value for Money
7.2
Pricing is often good, though minibar charges are disputed.
Room Comfort
7.1
Rooms are generally comfortable, but some have odors or faulty amenities.
Total Reviews
Rude staff
3.6
Very rude staff at the reception..
ixigoer •
Couple • India • Sep 2026Pleasant Convenient Stay
10
Comfortable stay with excellent staff, reasonably priced, and conveniently located near all important spots in Shivala. Strongly recommend.
Subham Prusty •
Solo Traveller • Sep 2026Overall good stay
8.0
"The hotel is good and located near Assi Ghat, on walking distance but it is situated a little inside a side lane (gali) off the main road. However, Staff is polite and cooperative. Hotel have heritage looks from outside
ixigoer •
Couple • India • Sep 2026Great Hospitality
10
Nice stay near the assi ghat. The staffs are very cooperative. And the hospitality was also really good
ixigoer •
Couple • India • Sep 2026Reliable and Thoughtful Stay
10
I organized a trip to Varanasi for a photography project along the ghats and selected Rivera Palace near Shivala, and I have no regrets about that decision. The wifi was reliable throughout my stay, which became more noticeable the longer I was there. Housekeeping was thoughtful with their timing, cleaning the room while we were out and having it perfectly ready when we returned. I confidently recommend Rivera Palace for families, couples, or solo travelers.
Patel Krishna •
Solo Traveller • Sep 2026
Hotel Facilities
Access
24*7 Front Desk
Non-smoking rooms
Private Check-in/out
Safety and security
24*7 Security
CCTV in common areas
Fire extinguisher
Smoke detectors
Room amenities
Mini bar
Air-conditioned rooms
Daily housekeeping
Bedside socket
Blackout curtains
Cupboard
Extra large bed
Fan
First Aid kit
Free drinking water
Hair dryer
Hand sanitiser
Ironing facilities
Linens
Marbled/tiled floor
Mirror
Safe box
Seating area
Shelf for clothes
Sofa
Tea/Coffee maker
Telephone
Wake-up call
Safety Deposit Box
Study table
Bathroom
Private bathroom
Shower
Toiletries
Towels
Family and kids
Kids' meal
Transfers and transport
Airport transfer
Car rental service
Shuttle service
Taxi/Cab service
Internet access
Internet services
Kitchen
Tea/Coffee maker
Food and drinks
Buffet Breakfast
Coffee Shop
24*7 Room Service
Alternative Meal Arrangement
Water Bottles
Activities and sports
Massage
Outdoor Recreational Activities
Ticket Services
Tours
Accessibility
Elevator access
Wheelchair-accessible
Media and entertainment
Satellite channels
Other facilities
Elevator access
Newspaper
Languages spoken
English
Hindi
Services and conveniences
Terrace
Facilities for Differently-Abled Guests
Air conditioning in Public Area
Concierge
Luggage Storage
Laundry Service
Locker
Currency Exchange
Doorman
Dry-Cleaning
Food Delivery
Grooming
Heating in Public Area
Invoice Provided
Postal Service
Smoke-Free Property
Smoking Area
Photocopy/fax in business center
Safety and cleanliness
Safe Dining Space
Breakfast Takeaway Service
First Aid kit
Hand sanitiser
Anti-Viral Cleaning Items
Body Thermometer
Cashless Payment Service
Common Area Disinfection (Daily)
Doctor/Nurse on Call
Free Face Masks
Hot water linen and laundry washing
Individually-wrapped food options
Physical Distancing of at least 1 metre
Regular Sanitisation of Rooms
Regularly disinfected rooms
Room Sanitisation Opt-Out Available
Room Sealing after Sanitisation
Safety Protocol-trained staff
Sanitised kitchen and tableware
Temperature Check
Hotel Policies
Check-in:
From: 1:00 PM
Check-out:
To: 11:00 AM
Check-in
1:00 PM
Check-out
11:00 AM
Property Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
- Primary Guest should be 18+ years of age
Property Information
- Car parking slots - 5
- Number of floors - 5
- Number of rooms - 12
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