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ITC Grand Chola, a Luxury Collection Hotel, Chennai

#63, Mount Road, Guindy, 600032

25+ Photos

Lavish Breakfast

Extensive breakfast options praised for quality and variety.

Excellent Service

Staff is friendly and attentive, ensuring a pleasant stay.

Luxury Stay

Spacious and well-maintained rooms providing a luxurious experience.

Clean and Sanitized

Rooms and facilities are well-kept and hygienic.

ITC Grand Chola, a Luxury Collection Hotel, Chennai offers top-notch services and amenities, ensuring guests experience utmost comfort. Visitors can take advantage of the accessible parking options directly at the hotel.Reception services such as concierge service and express check-in or check-out are available to accommodate your requirements. Traveling with minimal luggage is achievable at ITC Grand Chola, a Luxury Collection Hotel, Chennai due to the hotel's dry cleaning service ensuring your garments stay fresh. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit.Each accommodation at ITC Grand Chola, a Luxury Collection Hotel, Chennai is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment.Rest assured, in a few chosen rooms, the presence of mini bar can be found. Maintain your cleanliness and comfort using a hair dryer and bathrobes available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.

Popular Facilities

Outdoor Swimming Pool

Wi-Fi in public areas

Buffet Breakfast

Whirlpool Bathtub

Bar

Fitness Centre

Recommended Deal

Serviced Apartment 1 Bedroom

Free Cancellation

Bed and Breakfast

₹16,201

+ ₹4,998 taxes and fees, per night, per room

9.1

Exceptional

•

1133 reviews

75% positive reviews in last 3 months

Guest as saying

Got it — here’s the updated review with date + hotel name:I stayed at ITC Grand Chola, Chennai on June 6th and had a very unpleasant experience from check-in till the restaurant services.1. *Staff Attitude*: No smile, no gracious welcome to guests. The staff were reactive instead of proactive. At no point did we feel comfortable or valued. As Indian guests, we felt we were not paid much attention and felt quite unwelcomed. 2. *Restaurant/Breakfast Service*: During breakfast, the service staff seemed completely disconnected. They did not engage or offer help, and we had to ask multiple times for basic service.3. *Room Condition*: The service apartment fridge door was rusted and broken. The freezer had heavy frost buildup. This level of maintenance is shocking for a brand like ITC.4. *Overall*: The warmth and hospitality ITC Grand Chola is known for was missing. Staff hospitality training is urgently required.Expected much better from ITC. Hope management looks into this seriously.

Family with young children • India • Jun 2026

Truly grand and luxurious place to stay. Very comfy and excellent location for shopping and to get to the airport as well. Highly recommend. The 2 bedroom apartment for families to stay as it has a self contained kitchenette. Keen to stay again in the future.

Group • Australia • Apr 2026

ITC Grand Chola is an incredible property. The architecture is breathtaking and feels like staying in a royal palace. The attention to detail in the design and artwork throughout the hotel is amazing. Service was excellent and the staff were very welcoming. A truly luxurious experience in Chennai. Highly recommend!

Family with teens • Australia • Mar 2026

Explore the Area

#63, Mount Road, Guindy, 600032

Around the property

Guindy Dispensary

0.14 km

Palani Balaji Fertility Centre

0.39 km

Children's Park

0.44 km

King Institute of Preventive Medicine and Research

0.5 km

Aquatic Complex

0.51 km

Devi Cineplex

0.77 km

Guindy Racecourse

0.81 km

Raj Bhavan

0.81 km

Guindy Metro

0.81 km

Government House

0.82 km

ATM

0.69 km

Ekkattuthangal

1.79 km

T Nagar, Ranganathan Street

3.14 km

Kapaleeshwar Temple

5.95 km

Chennai International Airport (MAA)

5.67 km

San Thome Church

6.73 km

Express Avenue Mall

7.16 km

Marina Beach

7.47 km

Parthasarathy Temple

7.97 km

Shirdi Sai Baba Temple

9.98 km

Chennai Central Railway Station

10.29 km

VGP Snow Kingdom

11.3 km

Tirupati Airport (TIR)

100.86 km

9.1

Exceptional

1k+ Users

Guest Impressions

Many guests appreciate the family-friendly amenities and activities available.

70% of users were happy with the location near the highway.

Guests appreciated staff, particularly in event coordination.

Room Comfort

8.5

Rooms well-furnished with modern amenities for a relaxing stay.

Staff

8.4

Attentive and friendly service, making guests feel welcome.

Location

8.1

Conveniently situated near major attractions and business districts.

Food

7.7

Diverse menu with delicious options, catering to various tastes.

Cleanliness

7.3

Maintained to a high standard, ensuring a pleasant environment.

Value for Money

7.2

Offers competitive prices for its prime location and services.

Total Reviews

All Reviews (10)

Family with young children (1)

Group (1)

Family with teens (1)

Solo Traveller (5)

Business (1)

Couple (1)

Disappointed stay in ITC grand chola

5.2

Family with young children • India • Jun 2026

Grand Chola

10.0

Group • Australia • Apr 2026

Luxury, Heritage & Truly Royal Experience ️️️️️

10.0

Family with teens • Australia • Mar 2026

Disappointing Room Experience

6.0

The entrance and lobby are spectacular. The rooms are a shocking disappointment. The furnishings were faded and the flooring scuffed. The first room smelled of wet dog. We asked for another room and that one smelled of mildew. They didn't have any other rooms so we settled for wet dog. The luxury stops at the lobby of this place and I'm extremely disappointed that what I expected to be a luxury stay turned into an experience of faded glory. I'm sure it was great once. The owners have obviously decided not to invest in renovations of the rooms. Sad.

Rajiv Vaidyanathan •

Solo Traveller • Feb 2026

Luxurious Business Stay

8.0

We have visited there for a official meeting and conclave. The hotel is located on the prime spot and luxurious hotel close to the amenities of the city. The rooms and halls are fantastic and gives you a great feeling. The space is huge and there are lots of rooms and space for other things as well. Staffs are friendly and welcoming. The common bathrooms and lobby areas are clean and well maintained. The paintings are beautiful and gives nice interior. It’s a luxurious stay within the city and close to airport.

Nadana Ravishankar •

Business • Feb 2026

Hotel Facilities

Access

24*7 Front Desk

Express Check-in/out

Pet-friendly property

Safety and security

24*7 Security

CCTV in common areas

Fire extinguisher

Safety/security feature

Smoke detectors

Room amenities

Air-conditioned rooms

Daily housekeeping

Sauna

Cupboard

Hair dryer

Ironing facilities

Mini bar

Safe box

Slippers

Safety Deposit Box

Bathroom

Whirlpool Bathtub

Bathrobes

Private bathroom

Scale

Separate bathtub/shower

Family and kids

Family room

Transfers and transport

Onsite car parking

Airport transfer

Car rental service

Internet access

Wi-Fi in public areas

Food and drinks

Buffet Breakfast

Bar

Alternative Meal Arrangement

Coffee Shop

Happy Hour

Activities and sports

Outdoor Swimming Pool

Fitness Centre

Kids' swimming pool

Tours

Yoga Room

Massage

Accessibility

Elevator access

Safety and cleanliness

Room Sanitisation Opt-Out Available

Media and entertainment

Satellite channels

Services and conveniences

Photocopy/fax in business center

Luggage Storage

Laundry Service

ATM

Currency Exchange

Dry-Cleaning

Grooming

Invoice Provided

Salon

Air conditioning in Public Area

Free car parking

Steam room

Concierge

Other facilities

Elevator access

Languages spoken

English

Hindi

Hotel Policies

Check-in:

From: 3:00 PM

Check-out:

To: 12:00 PM

Check-in

3:00 PM

Check-out

12:00 PM

Property Policies

Guest must be over 18 years of age to check-in to this hotel.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.

Property Information

Car parking slots - 1002
Number of floors - 10
Number of rooms - 600

Frequently Asked Questions when booking ITC Grand Chola, a Luxury Collection Hotel, Chennai

What is the location of ITC Grand Chola, a Luxury Collection Hotel, Chennai?

ITC Grand Chola, a Luxury Collection Hotel, Chennai is located at #63, Mount Road, Guindy, 600032.

What is the check-in and check-out time at ITC Grand Chola, a Luxury Collection Hotel, Chennai?

The standard check-in time at ITC Grand Chola, a Luxury Collection Hotel, Chennai is 3:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Can I modify my reservation?

Yes, you can modify your reservation by contacting our customer support or through your booking account. Please note that changes are subject to availability and may incur additional charges depending on the hotel's policy.