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Rooms & Guests
ITC Grand Chola, a Luxury Collection Hotel, Chennai
#63, Mount Road, Guindy, 600032
ITC Grand Chola, a Luxury Collection Hotel, Chennai offers top-notch services and amenities, ensuring guests experience utmost comfort. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service and express check-in or check-out are available to accommodate your requirements. Traveling with minimal luggage is achievable at ITC Grand Chola, a Luxury Collection Hotel, Chennai due to the hotel's dry cleaning service ensuring your garments stay fresh. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit.Each accommodation at ITC Grand Chola, a Luxury Collection Hotel, Chennai is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment. Rest assured, in a few chosen rooms, the presence of mini bar can be found.Maintain your cleanliness and comfort using a hair dryer and bathrobes available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.
Popular Facilities
Spa/sauna
Sauna
Whirlpool Bathtub
Buffet Breakfast
Steam room
Coffee Shop
Executive Club Double
Bed and Breakfast
Book with ₹0
+ ₹5,100 taxes and fees, per night, per room
9.2
Exceptional
•1243 reviews
100% rated positive in last 3 months
Guest as saying
Overall a very pleasant stay. Friendly staff and comfortable room. During checkin, thy took a little bit of time to identify and acknowledge the this platform booking. I found some minor scratches in my car after checkout but they said their cctv recording didn't register any incident. Little unhappy the way my car sustained scratches but the stay as such was good.
ixigoer •
Couple • India • Oct 2026I always plan to stay on my birthday, same way I booked, they gave me wonderful service especially HASNA she decorated our room for my birthday gave a beautiful and yummy cake . We Thoroughly enjoyed.
ixigoer •
Family • India • Sep 2026Overall very good but missing amenities and kids activities…
ixigoer •
Family • India • Sep 2026
Around the property
Marina Beach
7.47 km
Guindy Race Course
0.81 km
Raj Bhavan
0.81 km
Chennai International Airport (MAA)
5.67 km
Aquatic Complex
0.51 km
Palani Balaji Fertility Centre
0.39 km
ATM
0.69 km
Tirupati Airport (TIR)
100.86 km
Government House
0.82 km
Guindy Dispensary
0.14 km
Express Avenue Mall
7.16 km
Kapaleeshwar Temple
5.95 km
Guindy Metro
0.81 km
Ekkattuthangal
1.79 km
T Nagar, Ranganathan Street
3.14 km
Children's Park
0.44 km
Shirdi Sai Baba Temple
9.98 km
Parthasarathy Temple
7.97 km
Devi Cineplex
0.77 km
King Institute of Preventive Medicine and Research
0.5 km
VGP Snow Kingdom
11.3 km
Chennai Central Railway Station
10.29 km
San Thome Church
6.73 km
9.2
Exceptional
1k+ Users
Guest Impressions
Staff are generally courteous and attentive, with proactive service recovery after problems.
Rooms are often spacious and comfortable, though some older rooms need modernization.
Breakfast offers broad variety, but crowded seating and slow service sometimes disrupt the experience.
Food
9.4
Dining is widely praised for excellent quality, variety, and restaurant choices.
Staff
8.4
Staff service is generally warm and attentive, despite several serious service lapses.
Room Comfort
8.3
Rooms are usually spacious and comfortable, with occasional odors and aging or damaged features.
Cleanliness
8.0
Rooms are often immaculate, though some have dirt, mold, or maintenance issues.
Value for Money
7.0
Luxury and service are impressive, but the property can feel overpriced.
Total Reviews
Excellent Stay
9.2
Overall a very pleasant stay. Friendly staff and comfortable room. During checkin, thy took a little bit of time to identify and acknowledge the this platform booking. I found some minor scratches in my car after checkout but they said their cctv recording didn't register any incident. Little unhappy the way my car sustained scratches but the stay as such was good.
ixigoer •
Couple • India • Oct 2026Customer service
10
I always plan to stay on my birthday, same way I booked, they gave me wonderful service especially HASNA she decorated our room for my birthday gave a beautiful and yummy cake . We Thoroughly enjoyed.
ixigoer •
Family • India • Sep 2026Good service and location
8.4
Overall very good but missing amenities and kids activities…
ixigoer •
Family • India • Sep 2026Fantastic Stay
10
Had a fantastic stay
Siva .M •
Solo Traveller • Sep 2026Luxurious Stay
10
A very luxurious experience
Dhoni A •
Solo Traveller • Sep 2026Hotel Facilities
Access
24*7 Front Desk
Express Check-in/out
Pet-friendly property
Safety and security
24*7 Security
CCTV in common areas
Fire extinguisher
Safety/security feature
Smoke detectors
Room amenities
Sauna
Mini bar
Air-conditioned rooms
Daily housekeeping
Cupboard
Hair dryer
Ironing facilities
Safe box
Slippers
Safety Deposit Box
Bathroom
Whirlpool Bathtub
Separate bathtub/shower
Bathrobes
Private bathroom
Scale
Family and kids
Play area
Transfers and transport
Onsite car parking
Airport transfer
Car rental service
Internet access
Internet services
Food and drinks
Buffet Breakfast
Coffee Shop
Bar
Happy Hour
Alternative Meal Arrangement
Activities and sports
Spa/sauna
Outdoor Swimming Pool
Fitness Centre
Tours
Yoga Room
Kids' swimming pool
Accessibility
Elevator access
Safety and cleanliness
Room Sanitisation Opt-Out Available
Media and entertainment
Satellite channels
Services and conveniences
Steam room
Air conditioning in Public Area
Concierge
Free car parking
Luggage Storage
Laundry Service
ATM
Currency Exchange
Dry-Cleaning
Grooming
Invoice Provided
Salon
Photocopy/fax in business center
Other facilities
Elevator access
Languages spoken
English
Hindi
Hotel Policies
Check-in:
From: 3:00 PM
Check-out:
To: 12:00 PM
Check-in
3:00 PM
Check-out
12:00 PM
Property Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance.
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
- Primary Guest should be 18+ years of age
Property Information
- Car parking slots - 1002
- Number of floors - 10
- Number of rooms - 600
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