Raaj Bhaavan Clarks Inn, Chennai OMR

Sanjay Raj and Irina were very helpful. The hotel stay was pleasant.

The service provided by Vigneshraj and Raghu was excellent.

Had a wonderful stay at the hotel! The room was very clean, comfortable, and really good. Everything was well maintained, and I had a great experience. A special thanks to the receptionist for their honesty and helpfulness. I had accidentally lost my driving licence, and the receptionist found it and returned it to me safely. I really appreciate their responsibility and kindness.

Vimal Kumar P S •

Family • India • Sep 2026

Very good Experience, Good Staff, well maintained room.

Family • India • Aug 2026

Surprised this one is under the Clarks umbrella. I stayed here for two days, and the experience was deeply disappointing right from check-in, which was delayed.To make matters worse, no towels were provided in the room. I asked for them at 3:00 PM, 3:30 PM, 4:00 PM, and finally at 5:00 PM. Each time, I received the exact same dismissive response: "We're checking" or "Just give me a moment." At 6:00 PM, when I called reception to ask what exactly I needed to do in this hotel just to get a towel, they finally bothered to explain that the laundry was delayed and no towels were available. This was vital information that could and should have been provided the very first time I called. When I asked why they couldn't just communicate that earlier, the front-of-house manager actually had the gall to tell me, "Go check with the person who booked this hotel for you." I let it slide because I had to leave for an event, but that response is inexcusable.The service issues didn't stop there. The employee at the hotel restaurant was throwing unnecessary shade during lunch for no reason; it genuinely felt like eating in a hostel mess hall while a strict warden took orders. Given his age, we decided not to make a bigger issue out of it. On top of that, virtually everything we needed for the room required at least two calls to reception.Then there was the air conditioning, or lack thereof. The AC unit on the third floor was faulty, and even when it worked, it was centrally controlled. In Chennai, they lock the temperature at a stifling 23.5??C to 24.5??C. It is completely insane. We had a terrible time sleeping through the suffocating heat all night.To be fair, the housekeeping staff was polite and nice, with no issues there. But overall, between the abysmal communication, terrible climate control, and unprofessional management, I would absolutely not come here again.