The Ritz-Carlton, Bangalore

We stayed here to celebrate my daughter’s birthday, and we were truly touched by the wonderful hospitality.We had reserved dinner at the Chinese restaurant, but unfortunately it seemed the reservation had not been communicated properly, and our table was not prepared. That was quite surprising. However, aside from that, everything else was lovely.The pool was fantastic, and we really enjoyed the beer juice and snacks by the poolside everything was delicious. I do wish there had been a shower room nearby (perhaps there was one and I simply didn’t notice!), as we ended up walking back to our room feeling quite cold.In any case, the breakfast was excellent. It was my first trip traveling alone with my two children while my husband was away, and the experience gave me a lot of confidence. This is truly thanks to the incredible hotel staff.Thank you so much for making our stay so special.Since it’s only about 30 minutes from our home, we would love to visit again.

I recently stayed at The Ritz-Carlton for a one-day visit, and unfortunately, the experience fell significantly short of the standards one expects from a luxury five-star property.One of the most disappointing aspects was the service delivery. Wine that had been clearly committed to be served at 7 PM was only delivered at 3 AM, despite multiple follow-ups and reminders. Such a prolonged delay reflects serious gaps in coordination and attention to guest commitments, which is surprising for a brand known for high service standards.More concerning was the handling of guest privacy. Visitors were allowed entry by the hotel staff, but almost immediately after they reached the room, we began receiving repeated calls from staff alleging noise complaints ’ despite the fact that no noise was being made at any time. The repeated suggestions to book an additional room felt unnecessary and inappropriate given the situation.The experience became even more uncomfortable when a security guard was stationed directly outside the room and appeared to be monitoring or listening in. This felt like a significant invasion of privacy and created an atmosphere that was neither welcoming nor respectful. For a luxury hotel, discretion and guest comfort should be paramount, and this level of intrusion was highly unexpected.While certain facilities such as the sauna and swimming pool were excellent and well-maintained, they could not compensate for the overall service and privacy concerns. The experience ultimately felt inconsistent with the Ritz-Carlton reputation and closer to what one might expect from a budget stay rather than a premium luxury property.Overall, this was a disappointing stay that did not align with the brand’s promise of exceptional hospitality and guest experience.

Located in the heart of the city. Best place for corporate and other parties and events.Good hospitality!! The hotel is design oriented and i loved its style. Very specious a comfortable. Bang and Lantern are awesome. Many more dining options available.

i had a great stay at ur property

Solo Traveller • United States • Nov 2025

Amazing property in town.

Solo Traveller • United States • Nov 2025