FabHotel Golden Emerald

We had a wonderful staff with Mrs Ziya with her welcoming presence.It was indeed wonderful staying that Fabhotel.

So much mosquitos in the room, rooms are not same as we see on internet, lights are not enough, peoples from near by buildings are try to watch you from their windows so you can't put your curtains off.. no discipline at all.. some peoples from other rooms are continually shouting in the lobby as they were drunk.. very disappointed

The service and the behavior of the reception

Uttam •

Solo Traveller • India • Dec 2025

The room was good but no wifi was provided and they also promised to provide breakfast but it was also not served. There was no hot water and extra amenities like tooth brush and toothpaste was also not provided and they charged for extra bed and only provided a matress which was also not so comfortable and they charged a good amount of money. This hotel is not worthy and I am not going to visit this hotel again. Worst experience and waste of money.

Overall, my stay at the hotel was good, and most of the staff members were polite and helpful, except for one lady at the reception whose behavior was extremely rude and arrogant. There were several unpleasant incidents with her, but I would like to highlight one in particular: I had ordered food from outside and requested utensils from the reception. When I spoke to this lady, she told me there were no utensils available as the hotel was fully booked. I politely said I could wait 10’15 minutes, but she arrogantly replied that she could not manage and could not provide me with any. When I asked what I should do, she dismissively said she didn’t know and couldn’t do anything, even adding that she herself eats food with her hands and chapati, implying I should do the same. Such an attitude was extremely unprofessional and left me disappointed. While the overall stay and service from other staff were very good, this particular individual’s behavior made the experience unpleasant.