Hotel Malad Inn

The room was quite small and the cleanliness could be improved.

Divesh D •

Couple • India • Oct 2026

Very disappointing experience. The hotel is not in good condition and definitely not worth the money. The rooms and overall premises were not clean, and the maintenance was far below expectations.Considering the amount paid, I expected much better service and cleanliness. Unfortunately, it was a complete waste of money.I would not recommend this hotel to anyone, especially families. I hope the management takes these issues seriously and improves the cleanliness and maintenance.

ixigoer •

Family • India • Sep 2026

This review is for those who truly value privacy and a pleasant stay. My time at Hotel Malad Inn was very disappointing due to several fundamental problems. The staff is very slow to respond; when you request something, it takes an excessively long time to receive it. The TV in the room doesn't work unless you specifically ask the staff to turn it on, which is unusual for hotel service. Cleanliness and hygiene are also major issues, with cockroaches in the rooms and stained blankets, which is unacceptable. Entering the hotel is uncomfortable because of the crowd near the station staring at guests, making the experience awkward. Overall, the hotel requires major improvements in cleanliness, hygiene, staff responsiveness, and basic guest services. I expected much higher standards for a hotel stay.

My overall stay was unsatisfactory, with multiple aspects needing attention. The parking is quite limited and seems insufficient, especially during busy times. Additionally, the parking area has a restroom whose door is often left open, causing an unpleasant odor nearby. The reception experience was lacking as well; the staff did not seem very friendly or welcoming, and the interaction felt somewhat rude. Cleanliness was also a problem—I found stains on the top bedsheet, making me question if the linens were properly changed or cleaned before my arrival. Given the price, I expected better hygiene, hospitality, and basic upkeep. These problems greatly impacted my visit.

I give one star only for the staff because they were the only nice part of the hotel; everything else was terrible. There was no light in the bathroom, breakfast was served in a corridor with just 3-4 options and it was unhygienic. The place was not clean at all. The staff remained very kind and polite. I had no other choice, so I had to stay.