Mermaid Resort - Kelambakkam

Value for money. 👍

Couple • India • Mar 2026

The place is peaceful and very perfectly managed recommend for ppl to stay here

Couple • India • Mar 2026

We had a pleasant and comfortable stay at the resort overall. The rooms were spacious, clean, and well-maintained, with good running water and thoughtfully provided amenities. The huts we stayed in were neatly kept and offered a cosy atmosphere. The garden views were lovely, the pools were clean, and the lush greenery added to the relaxing ambience of the property.The food was a highlight of our stay’both dinner and breakfast were delicious, and we thoroughly enjoyed the meals. The serving staff were courteous and helpful throughout. A special thanks to Mira at the reception for making our check-in and transactions smooth and comfortable.We would, however, like to share a few constructive suggestions for improvement. The tea and coffee served did not quite match expectations for the price range (’60’70), as they tasted quite diluted with minimal milk or coffee/tea strength. Enhancing the quality and preparation of these beverages would improve the overall dining experience.Additionally, clearer communication and consistency regarding restaurant timings and policies would be appreciated. We were informed at reception that breakfast began at 7:30 am but were later requested to wait until 8:00 am at the restaurant. Ensuring alignment across teams would help avoid guest inconvenience.Games for both kids and adults were available on the property, and cycling experiences were great for kids and families.Finally, while interactions were professional, a warmer and more welcoming demeanour from the restaurant management’such as simple gestures like greeting or smiling’would enhance the hospitality experience guests typically look forward to.Overall, we had an enjoyable stay and would be happy to return in the future. With a few refinements in service coordination and beverage quality, the resort has the potential to offer an even more outstanding guest experience.

The Resort is excellent. Very quite, spacious and a serenic view. Staffs are amazing especially Meera at the Reception. Food is excellent but service was a bit delayed.The Resort's GM Mr. Rajesh was very helpful and courteous throughout the stay.House-keeping staff were excellent in maintaining the room neatly, quick services. Especially Sajal Debarma & Saroj Das from House keeping were efficient.Overall wonderful experience.

An excellent properties ,amazing food and staffs are very cordially. Calm place for families are best place in this resort Neat & clean room with all bathroom amenities,tcm items. such a greenery lawn,kids paly areas,2 swimming pool and huge ground for playing cricket and foot ball,and other indoor & outdoor games ,cycle are available . i suggested to come and enjoy the resort.