President, Mumbai - IHCL SeleQtions

I would like to take a moment to express my sincere appreciation for the excellent service I received from the hotel, especially from Dithi Prapti and Rutuj.I had a parcel delivered to the hotel after I had already checked out, and both Dithi and Rutuj went above and beyond to assist me. They patiently coordinated with me, kept me updated, and made sure everything was handled smoothly despite me no longer being at the hotel.Their kindness, professionalism, and willingness to help truly stood out. I honestly can’t thank them enough for making what could have been a stressful situation so easy and hassle-free.The service I received from them is a wonderful reflection of the hotel’s hospitality. Thank you, Dithi and Rutuj, for your outstanding assistance and for going the extra mile. You both are truly appreciated!

ixigoer •

Family • Malaysia • Sep 2026

This was my second stay at President Mumbai in the last six months, and it has once again been a pleasant experience.The rooms are clean, comfortable, and well maintained, making it a reliable choice whether you're travelling for business or leisure. The breakfast spread offers a good variety with enough options to suit different tastes, and the quality of the food is consistently good.One of the biggest advantages of this hotel is its location. It's situated right outside Cuffe Parade Metro Station, making it extremely convenient to travel around Mumbai without worrying about traffic.Overall, President Mumbai offers a comfortable stay, excellent connectivity, and dependable service. I'd happily stay here again on my next visit to the city

I have always been staying at a Taj Hotel, and it is not my first stay at the President Hotel. However for some reason the Hotel has been deteriorating.1. The Check in experience was a disaster. One had to wait for over 30 minutes. While the Hotel was full up , the Hotel should have anyicipated the rush and put more staff to expedite the process. Check in at the room could have been offered to Club members to ease the wait. Surprising that no effort was made.2. The rooms are looking shabby and the toilet in particular was in bad shape.3. The restaurant Trattoria does not take table bookings and even house guests are forced to wait forever. I have eaten in this restaurant a couple of years back, and the food quality has gone down significantly.All in all not a pleasant experience

If you have stayed at other Taj properties, you will be easily tempted to notice the minor or sometimes major deficiencies.For instance: instead of receiving toiletteries and lotions from Forest essentials you get some lesser know brand, it doesn't feel or look luxurious. Moreover, they felt the need to bolt the shampoo and soap to the wall. Even if you were to accept that, the soap dispenser doesn't do a good job of dispensing the soap. You will have to pump it rigorous to get may be a few ml of soap.The chair in our room was wobbly some furniture pieces also looked a bit tired.We went for lunch at the famous Tattoria and suprisingly our table was wobbly.If thats not enough the staff was finding it incredibly difficult to service the breakfast crowd. Making you uncomfortably annoyed for constantly asking for silverware, water, your coffee order etc.If you have been to the Taj Palace or Taj tower etc, you may find this a disappointment. Choose your stay wisely.

It's Konkan Cafe in President Hotel, Mumbai. The food is good here. They have thali system and ala carte too. I tried sambhar rice, which were delicious. The Rasam served with thali was also excellent. Overall it was a good experience ’?.