The Cattleya Hotel Near Marol Andheri East Mumbai

I recently spent four days at Hotel The Cattleya and had an outstanding experience throughout. What makes this hotel special is the warm, homely feeling; I truly felt cared for instead of just another visitor. The staff are extremely friendly and always ready to help with a smile. The entire property is impressively clean, with rooms maintained in excellent condition daily. The food was also very tasty, fresh, and offered a great selection. The location is perfect, right in the heart of the city, making it easy to visit local attractions. Being close to both the airport and railway station is very convenient for travelers wanting to save time. It's rare to find a place that combines top-notch service with such a welcoming atmosphere. Whether for business or leisure, I strongly suggest staying here for a hassle-free trip. I'm already eager for my next stay at this wonderful hotel. Thanks to the whole team for making my four days unforgettable!

1/5 stars. Stayed here for one night and it was totally disappointing. To start, no basic toiletries or dental kits were provided – not even soap or toothpaste. I had to go out and buy everything, which is unacceptable given the price. The nights were unbearable due to constant noise from the street and nearby rooms. I couldn’t sleep at all despite using earplugs. The worst part was the strict no-guest policy enforced by the receptionist (which was not mentioned anywhere in the hotel) – they wouldn’t even allow a friend to visit my room for 10 minutes. It felt more like a prison than a hotel. Overpriced with no comfort or service. I will never come back!

I called to ask if I could check in at 9, but they refused and insisted it was 12. When I asked again, they raised their voice, and when we inquired about the price, they hung up on us. I called back thinking it was accidental, but they hung up again when I asked. I DO NOT RECOMMEND THIS HOTEL; the staff were very disrespectful, rude, and unpleasant.

The hotel is excellent with the friendliest staff.

This place is terrible to stay at, the front desk staff are impolite. The room smells bad, and the bedsheets haven't been changed. There is no hygiene at all. The room smells of cigarettes and the food is old.